Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Fast and efficient service. Haven't installed yet but I'm sure everything will be fine
Hi,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Excellent customer service from Parts Avatar from start to finish. I chatted with an agent last Friday 9:50 PM, WOW! Got the fitment confirmation from the agent on the spot, a link to my cart was sent to me within the chat and I simply finished the checkout process. The part arrived within 3 days, perfect fit, easy install. I'm very happy with the product and the speed of the delivery, will buy again from Parts Avatar in the future.
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
I was thinking it takes few days for delivery, but I received the shipment with fast shipping method.
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Straight forward easy to use website. All items in stock, appreciated extra coupon discount offered. Arrived in two business days well packed, and appreciated delivery driver ringing doorbell for notification.
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Helpful people. Good product. Timely delivery. And mostly the product is what I ordered
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I contacted them stating that I didn't receive the 10% discount on my first order. They messaged me back very quickly and rectify the situation. I really wasn't expecting much and I was very pleased with the service. Highly recommend, five stars.
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
This was my first order placed with Parts Avatar. The spark plugs were the best deal and exactly what I needed.
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Selling poor quality parts, not even a year and parts breakdown. You'll pay more if you return damaged parts. Dont waste time buying on this site. Buy parts where you can return parts without spending a dime.
Hi,
We are sorry that your experience did not meet your expectations. We would like to inform you that as per our warranty policy for defective parts, it is the customers responsibility to ship the part back to our warehouse. Hope you understand our limitations. We request you to please return the part back to our warehouse and we will provide you a refund. We will also take care that you never face issues like this again with us in the future.
For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Very good,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Hi,
Thank you for taking out time to rate us. Your feedback is truly appreciated.
Who ever parts avatar uses for a delivery company is incompetent. I ordered around 300 dollars of parts that were just left on the ground by the main road, my driveway is 100 meters long.
Hi,
We sincerely apologize for the inconvenience that you have had to face. We would like to inform you that we have shared your feedback with the partner shipping company. Please be assured that we will take care that you never face issues like this again with us in the future.
For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
I was able to find the parts that I needed quickly after searching other sites. I found them, ordered them and received them all in a few days. I have not installed them yet but hoping that will go as smoothly as purchasing.
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Thanks for good communication and speedy delivery as described. Thank you.
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Ordered my part came quickly through earlier than I thought it would thank you very much
Hi,
We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!
The box was rough hopefully it did not damage the bearing
Hi,
Thank you for taking out time to share your feedback. Please feel free to reach out to us at customerservice@partsavatar.ca if your issue is still unresolved. We will make sure to resolve your concern & provide you with complete customer satisfaction with our services. We also thank you for sharing your feedback with us.
The original product package was open at arrival. The lid was duct-taped
Hi,
We sincerely apologize for the caused inconvenience. It was an uncommon instance. As I have checked, your case has been escalated and our team has reached out to you over mail to help you. Please share the required details with them at customerservice@partsavatar.ca and we will quickly resolve your issue. We will also take care that you never face issues like this again with us in the future. Your feedback is valuable to us. Thank you for sharing it.
It's nice being able to find most of what I need from a company based in Canada. I love that there isn't an import fee when I buy my stuff. Also, that you can chose from different brands if they're available.
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
Quality and fast delivery.Fast delivery and delivery at home. The muffler was in good shape also. Have a nice day from the Provinnce of Québec.
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Ordered filters on-line for DIY replacements.---------------------------------------------------------------
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Shipping could be a little faster. More shipping options although the free shipping was nice.People need their parts asap to get their car working again. I just live in Manitoba and it took 5 days. It faster for me to drive there and back. Lol
Hi,
We appreciate you for taking the time to share your feedback. Your feedback is duly noted. Looking forward to serving you again in the future.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you for taking out time to rate us. Your feedback is truly appreciated.