Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The parts I purchased were exactly what i ordered and was delivered on time
Easy to use the site and fast. There was everything I wanted from the selection.
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
I've found the shopping to give me a better chance at getting the right part online compared to other sites.
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We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
Did receive after calling help line.""……………………………..
Hi,
Thank you for taking out time to review us. We would like to inform you that the our phone lines are down due to technical issues, we are working on fixing it. Please be assured that they will start again soon. However, if you have any concerns, please reach out to us at customerservice@partsavatar.ca or contact us on Live Chat and we will definitely resolve your issue. Your feedback is valuable to us. Thank you for sharing it.
Ordering and shipping was quick. Part was an exact fit. Thanks again!
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
I'm a first time shopper at Parts Avatar, and it won't be my last. Excellent service, prompt delivery, and at a very affordable price, too. It's not always easy to find parts for vehicles that are 40-50 years old, even in the U.S. I'm very thankful that I found Parts Avatar here in Canada.
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Shopping was simple, CSR was able to quickly check stock and confirm what I wanted was available, price was very reasonable.
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Look at this site before you buy from the US. Factor in shipping and exchange and then decide.
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At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
Good parts. I have already replied back in email 2 days ago that I received the item.
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Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Easy to find right part. Was not delivered to garage as requested
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Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Saved 50% on parts and received them at my door in 48 hours. Unbeatable!
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It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Good prices, good communication. After I placed my order, I was confident that it would arrive. There's only one slight improvement that I would've liked, and that is if the parts could have been shipped me a little sooner as I am in Ontario Canada, less than one Hours drive from the warehouse of parts avatar..
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Thank you so much for sharing your experience with us. Your feedback is duly noted. We are looking forward to doing business with you again.
I was very impressed with the quick turn around and the fitment was on the money.
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It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Service was great, price was great, not installed yet.
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Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Quick delivery; correct parts; seem to be high quality; even came with seals!
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Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
First time ordering parts, the price and delivery time was good, however I specifically asked for it to be delivered to the back door as we are at a rental unit, delivery driver did not follow the instructions.
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We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Excellent service provided by your staff at all times
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Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Parts well package and good quality parts Minor issue with coupon was told it is taken care of. Dont know if i got $20 credit
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Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Chats are very helpful and you help me lots 👍👍👍👍👍👍👍
Hi,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
I realize Parts Avatar can't possibly stock everything customers might need, nor can I expect parts to arrive in 2 days each time I order parts. But this shopping experience was nothing short of incredible! Great job Parts Avatar! I got the parts I needed within 48 hours, just like the "big company" also promises. Wow!
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!