Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Ordered 2 bolts from Partsavatar Mar 6. Charged $16 for delivery. 4 wks later we found them.Why not mail?
Great experience and easy to find parts that fit and do the job.
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Thank you for sharing your feedback. Looking forward to seeing you again soon.
Produit de remplacement conforme et adéquat, reçu en bon état dans un emballage convenable pour le garder intact.
Hi,
Really great to hear about your shopping experience with us. We hope to do business with you again.
Web site with very user friendly layout, very intuitive - no issue with navigating
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Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Très bien. Et j'apprécie d'avoir un site WEB bilingue (français/anglais).
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Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Searched for what I wanted and ordered. Very simple and easy process for what I needed.
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Thank you for sharing your feedback. Looking forward to seeing you again soon.
Easy to find part needed, received in the expected time. Great service when I asked questions. Would shop here again.
Hi,
We are really happy to hear about your shopping experience with us. Hoping to do business with you again in the future!
The strut for my Volvo xc70 did fit perfectly and I could complete the repair job.
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We are glad to know your experience in doing business with us. Thank you for your feedback!
Very efficient. Product was delivered rapidly at my door. Easy to order on the web site.
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Thanks a ton for sharing your experience with us. We hope to serve you in future too.
It was fine but ihave not installed it yet, I have not had a problem before and don't expect one now.
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Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Great experience overall! Really fast delivery! First time using the service but won't be my last!
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
Parts come in on time when suggested, parts undamaged and quality looks good
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Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
If you know what parts you need Avatar is the place to shop.
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We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
Quick delivery good parts good price canadian company
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Thank you for sharing your feedback. Looking forward to seeing you again soon.
Caliper price was good. I dislike that you have to send back the old caliper and wait for your refund, but that's the way of the industry. The part came very quickly so I was able to get to it. If the part does not last, then I will be less happy - only time will tell. I don't anticipate any problems though.
Hi,
Thanks for taking time out to share your feedback. We would like to inform you that as per policy shipping the core back to our warehouse is the customers responsibility. We value customer’s feedback. Hope to see you again in the future too!
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Easy to order. If you need help the chat is very helpful.
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I needed wheel bearings and seals for an F150. Using the PartsAvatar website, I was shown a variety of parts that fit my vehicle exactly. Once ordered, they arrived promptly as well
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
It was easy, they had my part for my car, it was easy to process. Liked that they had sezzle as a option to pay. And delivery was quick
Hi Joey,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Excellent delivery service and easy in person pickup
Hi Nelson,
We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We are sorry that your experience did not meet your expectations. As we have checked, your case has been escalated and our team has reached out to you over mail to help you. Please rest assured that your feedback is duly noted. We will also take care that you never face issues like this again with us in the future.
For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.