Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Parts went in with no problems my clutch now fells better than ever
Hi Charles,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
The parts were not correct for my older car I returned them for a refund to my credit card.
Hi William,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Filter arrived for pick-up quickly. Picking up the part was also quick.
Hi Eric,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I got them. The parts were as advertised. Thanks so much
Hi Aiden,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Very positive. Parts I needed, at I price that was great. Fast shipping, easy payments.
Hi Lee,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Ordered and received, not super fast but good. I ordered wrong part by my mistake, of course it's more expensive to send back so I eat this one. Dangers of online I guess
Hi Lawerence,
Thank you for taking out time to rate us. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Quick delivery.
Part fit. Lower ball joint grease nipple is a good idea.
Hi Steve,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Recently found this website, their parts search and breakdown is excellent, great prices and fast shipping will be a customer for years to come.
Hi David,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Good parts and service and price easy install thanks
Hi Rob,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Hello,
I received my part 2 weeks after ordering it. Great quality, great service at the partsavatar website.
Hi Rick,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Everything goes smoothly shopping with Parts Avatar
Hi Nathaniel,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
It was exactly what I ordered, fits well and easy to install.
Hi Kadene,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Good prices. Way better than most. Great support. Good quality parts. Prompt delivery.
Hi Geoff,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Ordered the parts and they shipped them quickly and I received them shortly thereafter. Also the price was a couple hundred dollars less than the exact same part (brand and item number) than anywhere else
Hi Derrick,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Ordered 2 lower ball joints for my truck and when I went to put them in they didn't fit, later I discovered that they were for aluminum control arm and I had steel. The site said they fit my year make and model and the people I chatted with said they fit but if you read the fine print in the very bottom of the information on the part it says they are for aluminum…
Parts avatar wouldn't help at all, wouldn't pay for return shipping wouldn't pay for half didn't even apologize….
I received my fuel line while at home in the afternoon, got a knock on the door and the courier waved and left, I'm happy with the product.
Hi Randy,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
They sent me the wrong parts & won't refund the shipping I paid! Their mistake so I should be reimbursed!
In the end, Monica of Parts Avatar refunded my shipping cost :)
Came in good time, was kept updated as it was shipped.
Hi Ted,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Darin,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.