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Parts AvatarReviews 2,806

2.5
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Parts Avatar Reviews Summary

Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
598
value
401
shipping
410
returns
300
quality
1,456
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10,543 reviews
Canada
1 review
0 helpful votes
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Coil springs
July 5, 2021

Got them thanks but I did notice before putting them on that some of the paint was missing off them

Date of experience: July 5, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Brittany,

We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.

Canada
1 review
0 helpful votes
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Parts are good
July 5, 2021

Delivery quickly, the strut bushing I ordered just awesome as description, would be perfect if bolt were included. I made it work anyways. Thanks

Date of experience: July 5, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Jay,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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It worked
July 5, 2021

It worked! 50 characters? It was a remote case. Now is this 50? Jeez.

Date of experience: July 5, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Joe,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Great price and service.
July 4, 2021

Very pleased with your service, delivery and price. I will be using your portal again as needed.

Date of experience: July 4, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Lloyd,

We are glad to know your experience in doing business with us. Thank you for your feedback!

Canada
1 review
0 helpful votes
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2014 Accord side window deflectors
July 4, 2021

Item as described, quick shipping. Will be ordering more goods as I need them

Thank you

Date of experience: July 4, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Brian,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Great and fast.
July 3, 2021

As expected. All items came on time and accurate. Great website.

Date of experience: July 3, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Alex,

We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.

Canada
1 review
0 helpful votes
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Good service
July 3, 2021

Correct parts and they arrived very quickly. Good service!

Date of experience: July 3, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Alan,

We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.

Canada
2 reviews
0 helpful votes
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AC repair on Safari van
July 1, 2021

Good experience, but slow to let me know that one of the items was four weeks away.

Date of experience: July 1, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Thomas,

We are sorry for the inconvenience. We will take care that you never face such an inconvenience again with us in future. Your feedback is valuable to us. Thanks for sharing your feedback.

Canada
1 review
0 helpful votes
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Great
June 29, 2021

Well packaged delivery in a very good time. I would buy again forsure and would recommend to anyone looking to buy auto parts.

Date of experience: June 29, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Thomas,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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Junk
July 29, 2021

Lasted for about an hour Don't waste your time or money

Date of experience: June 29, 2021
Canada
1 review
0 helpful votes
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Excellent
June 29, 2021

My favorite site for purchasing car products wil buy again and again

Date of experience: June 29, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Tucci,

We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.

Canada
1 review
0 helpful votes
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Wrong gear on the distributor
July 29, 2021

I took all the new parts off the part i received and re built my old one..

Date of experience: June 29, 2021
Canada
1 review
0 helpful votes
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Parts on time
June 29, 2021

Speedy delivery, good quality parts, always the right part, and excellent prices.

Date of experience: June 29, 2021
Monica S. Parts Avatar Rep
over a year old

Hi James,

It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.

Canada
2 reviews
0 helpful votes
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Air Filter Replacement
June 28, 2021

Arrived well packaged. One item ws back ordered, but it didn't take long.

Date of experience: June 28, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Paul,

It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Truck mirrors
June 28, 2021

Ordered replacement mirrors for 2005 gmc truck. I went with camper mirrors, replaced the standard fare. Power, and heated, it was a plug and play switchover. No vibration, fit and finish is good. Works like it should

Date of experience: June 28, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Paul,

Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.

Canada
1 review
0 helpful votes
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Good product
June 27, 2021

Good product, Delivered as promised. I haven't put them on yet, will up date later.

Date of experience: June 27, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Paul,

We are glad to know your experience in doing business with us. Thank you for your feedback!

Canada
1 review
1 helpful vote
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Delivery process.
June 27, 2021

My order was a first with partsAvatar. I've received the products as described however due to costs and shipping delay I'm not entirely convinced or sure I would shop here again.

The customer service online chat was really good and most answered my questions within minutes but delays (not entirely sure if it's your fault) in shipping and choice thereof is the wisest.

Date of experience: June 27, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Daryl,

Thank you for taking out time to rate us. Your feedback is truly appreciated. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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Good.
June 26, 2021

And fast delivery I'm very happy with the product.

Date of experience: June 26, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Max,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.

Canada
1 review
0 helpful votes
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Reasonable delivery time and great service
June 26, 2021

Parts arrived on time. I was unsure if my order had gone through initially but was
Quickly assisted by an online representative who was able to resolve my issue whilst being very polite and friendly.

Date of experience: June 26, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Ember,

Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!

Canada
1 review
0 helpful votes
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Exactly what I needed.
June 26, 2021

Very good experience. Parts were delivered in a timely matter. Well done. Thanks.

Date of experience: June 26, 2021
Monica S. Parts Avatar Rep
over a year old

Hi Joey,

Thanks a ton for sharing your experience with us. We hope to serve you in future too.