Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Bull$#*!!. U give your vin## an they say parts you need. I order what they say an most parts are wrong!. But it your fault not there an they magically loose that part your conversation so handy. Then wNt you to pay for return shipping!. What a $#*!in joke!. I wouldn't recommend them to anyone!. Cost me so much down time an money to buy right parts to fix their mistakes!. Place shouldn't be in business bunch crooked $#*!s!. An they don't care or u can't speak to a manager. Cause they don't have a phone ##. $#*!in pathetic!
Fast delivery, good parts no issues with my experience
Delivery was quicker than expected and the service was great. Would recommend.
Hi Dan,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Perfect fit for my truck no problem on install and good quality
Hi Andrew,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Easy ordering process fairly fast shipping. Fits VW Passat 2013 as described.
Hi Dwaine,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Ordered brake pistons. Items arrived as expected and price was reasonable
Hi Allen,
We are glad to know your experience in doing business with us. Thank you for your feedback!
My item was shipped 5 days after making the purchase and I was not happy with the delay as I needed the part in order to put vehicle back on the road.
Wrong partsJust a bull$#*! deal to send it back so I guess I burned will never buy anything from parts avatar again Took a week and a half to get the parts then they're wrong just a joke all the way around never again
Hi Ralph,
We are very sorry for the inconvenience you had to face. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Easy yo order, part came and fitted fine works great. Will order from here again.
Hi Chris,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Great experience in ordering the sway bar links from Partsavatar but when it was time to install them, they were different and didn't work so I had to buy new ones.
Hi Martin,
We are very sorry for the experience you've had with us. Please email us your concern at customerservice@partsavatar.ca & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
I was sent rotors for a jeep cherokee srt8. I ordered rotors for a 2008 jeep grand cherokee with a 3 litre deisel. I am stuck with 2 rotors that I can not use at the sum of 135 a piece.
Hi Tom,
We are very sorry for the experience you've had with us. Please email us your concern at customerservice@partsavatar.ca & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Great product great delivery, 100% satisfied... :)
Hi Guven,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Ordered parts and returned them to find out they charge restocking fees, when its says 100 percent refund in bold. Even when you print out the RMA is does not say anything about restocking fee SCAM
Hi Steven,
We are very sorry for the experience you've had with us. Please email us your concern at customerservice@partsavatar.ca & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Package boxes no where heavy enough to withstand handling. Parts got here without damage. I ordered rotors ang calipers for a truck. So no real surprise that the boxes failed.
Hi Don,
We are glad to know your experience in doing business with us. Thank you for your feedback! We are looking forward to doing business with you again.
Thank you. Parts arrived on time and installation was easy.
Hi Brian,
Thank you for much for sharing your experience with us. We are looking forward to doing business with you again.
Excellent service, parts for my truck fit perfectly, price cannot be beat, anywhere else! Shipping was really fast!
Hi Jason,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I received 2 wheel cylinders and one came with a hole in the bag and the port seal was removed. How do I know if something didn't make into the inside of the wheel cylinder? Not impressed...
Hi Mike,
We are very sorry for the experience you've had with us. Please email us your concern at customerservice@partsavatar.ca & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Prix concurentiels
Bonne qualite
Service rapide
Vous etes mon nouveau fournisseur
Hi Rene,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Good I'll continue shopping there, it's a excellent store thank you
Hi Gerard,
We are glad to know your experience in doing business with us. Thank you for your feedback! We are looking forward to doing business with you again.
Ordering process was super easy and I received the part on the delivery date I was told. Excellent price. Thankyou!
Hi Russ,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Daniel,
We are glad to know your experience in doing business with us. Thank you for your feedback!