Satisfying, great variety of brands to choose from catering for all ages and if you are patient what you are looking for will eventually appear
Such amazing savings over such a wonderful range of products - Ozsale makes shopping easy & fun (& perhaps slightly addictive).
I always find a bargain, the shipping is a low rate and everything I have bought has been great quality.
Customer satisfaction all around. Even when I have to return a product I have always been satisfied with the results.
Have been a happy customer for many years and have bought a huge variety of products without any problems/ issues
I have had some great success with Ozsale in the past, mostly buying cosmetic clearance deals when the brands are well-known drugstore brands. I have also received some lovely jewellery that Im very happy with.
Unfortunately I cant vouch for the legitimacy of the product descriptions and the quality of some of their items. When looking at some gold jewellery, the product title and the description often contains contradictory information such as saying the jewellery is gold filled in the title and gold plated in the description. Similarly I have noticed false claims such as genuine pearl written on ozsale whilst the manufacturer website says artificial. The RRPs in some sales are lies as I have seen products with an RRP of over $200 going for $15 on eBay. In addition, the quality of some of the jewellery has been terrible. One necklace was broken on arrival and the metal pendant was bent. I also received a set of earrings where one of the posts was too thick to fit through the backing!
The customer service is terrible. Not only are they slow to comment, but when they do reply they send generic emails that dont answer your questions. There is also a chance that you wont actually receive the product you paid for as they are out of stock. When this happened to me I had already been waiting for weeks for the item to be shipped and I was stuck with other items I had bought at the same time to accompany the main item that was then out of stock.
Overall, ozsale has some good deals but you MUST pay attention and do your research. The quality is definitely hit and miss, but some good deals are available if you are careful. It seems to be less risky if you purchase well known brands as you will have more idea of what you are getting.
Hi Sinead, thank you for taking the time to share your honest comments and review, we wish to assure you that notwithstanding our irresistible prices, all our products are 100% authentic. We have taken every precaution to ensure that we have documentation tracing back to the brands themselves.
We reply heavily on our suppliers to provide us with accurate stock levels to avoid you having to miss out. We understand the disappointment on missing out on an order and appreciate the added inconvenience of this happening. If you do have a partial order that has been unfulfilled, please do reach out to our Member Relations Team or call us directly on 02 8081 0972 so that we can assist you with a manual return.
Great site for finding brand name things for a lot less than in store! Some things do take a while! But worth the wait!
Has all the brands I want to shop with the sweetest deals all in one place! Very impressed with how cheap some of the items can be.
Easy to order, can track your delivery, if an item is not suitable return policy is easy, great service.
Love the sales but the postage is a killer. Would like to see something like click and collect introduced.
Great value products. Managed to get exactly what I needed and came in good time. Very very happy every time I use OzSale
Ozsale is for me
Great range and products that I can purchase from my lounge chair
Sign up and give ozsale the big go
Always great description of items. I always know what I'm getting. And items arrives promptly after sale ends.
Every purchase through Ozsale has been easy and quick. Customer service has been great. Would recommend for everyone.
Great selections, excellent response to queries, quick honest and polite
The products appeal to all members of the public even the animals
I have NEVER had an issue... Good descriptions. Good service. Good variety. Easy to use app. I love seeing new things everyday!
Had a great experience with Ozsale! Bought from 3 different sales and everything came within expected time and at a great price!
Never had an issue with items what I order is what I get. I love ozsale and will continue to shop here
Overview
OZSALE has a rating of 2.6 stars from 1,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OZSALE most frequently mention delivery date, phone number and credit card. OZSALE ranks 3rd among Flash Sales sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Barbra, Thank you for writing to us. I am sorry that you are still waiting on your refunds. Can you please advise your order number and I'd help look into this and assist with resolving it for you asap.