I have had nothing but excellent experiences with this site, i love it. I will continue to use Ozsale and tell. All my friends to shop there
Honest n let me know when they going to deliver my order. The packing were intact when i received it. The product were in good quality. Cheers
All good with service - pity we ordered more than one pair of underwear and only one arrived - ended up expensive with postage
My experience was great again. It is so easy to browse, buy and track the items. The products are always great quality.
I bought Star Wars and Disney products.The items were exactly as described and they arrived fast. Definately impressed. Will Definately shop again.
I'm very happy buying from Ozsale - no complaints except I have to wait for delivery from overseas sometimes. I get impatient lol!
I know everytime I need to find gifts for family and friends, big or small, I will find it all on ozsale. My go to shopping spree, at a great price.
With the exception of being able to identify correct return addresses, I have had great success shopping with OzSale.
Been waiting 4 bout 5 weeks now they said the I wil have items between 13th may to the 18th may and I'm still waiting wat can I do they won't get bak to me
OzSale have some really great pricing on quality brand names if you can be patient and know your prices. Best if you can combine postage too.
Overall. I am very satisfied with my hopping experience with ozsale. I would give 5 stars but I have to be honest about shipment waiting time.
So many sales and the quality is always on point, never had a problem, Ozsale is a prefect place to purchase any outfit for any occasion!
I have had to wait over 30 days for my item and it has stil not sent.
There is not traking number, generic replies.
Hello Steve, Thank you for writing to us. I am sorry that you are without your order. I am unable to check on this as you have not provided any details. May I recommend that you get in touch via the contact us section and our team will help check on the whereabouts of your order. You can also follow the progress of your order from your OZsale account. Simply login to My Account > My Orders. I hope this information helps.
I think This company really need to do some training in the customer service department or something! I ordered 2 watches for my nieces on 2nd of November as a gift for my nieces at our family Christmas on 21st of December. Expected date of delivery 1st of December. On Dec 5 I contact them and tell them my order hasn't arrive and I am unable to track it. They tell me to wait another week. A week later I contact them aga bin and tell them I need it by 21st as a gift and if they can't find it let me know as I need to buy my nieces another gift. They say it may take them a week to find it. On 16th December I contact them again and ask them if I need to buy another gift and they ask and the reponse was " Please allow us some time once the update is received, we will update you accordingly." On the 18th I contact them again and ask them for an update and explain that I will need to buy other gifts for the weekend and they ask for another week to locate the parcel. I have heard nothing from them since and I attended our Christmas with no gifts for 2 of my young nieces. Really disappointing for me but apparently care factor zero. I have heard no more from Customer Service but I can now track my order and apparently it is back in Transit. A bit late for me. BUYERS BEWARE> If you value good customer service and expect the goods you order to arrive in a reasonable time frame don't do business with Oz sale!
Hello Rosemary, Thank you for sharing your experience with us. I am sorry that you are without your order and that this has been delayed that that you are still waiting to hear back about your order. Can you please advise your order number and I will help check on the whereabouts of your order and get back to you with an explanation on what happened. I look forward to hearing from you.
Thus far my experience has been positive. All my items arrived in a good amount of time and have been correct.
The range of sales on this site is amazing! The variety is so expansive and changes regularly, which I really appreciate.
Ordered a corner desk on 31st August. Received tracking shortly after. Once received I followed the tracking link on Aramex to see it arrived at sydney depot on 3rd Sept. Was told to expect a 5 business day delay which was understandable.
After this time not only has Aramex lost my package but I have had to continually follow up separately with both Ozsale and Aramex to get any further details. I asked for a refund for the inconvenience caused if no update provided and received no answer to this in my request. I now have to work off a coffee table while working FT from home and studying in the evenings. Dealing with Viagogo who currently have a lawsuit against them was better than this and that's saying something! Very disappointed in what I hoped would be a professional company.
I just received an update from Aramex (22nd Sept) only to find out they still haven't even searched the depot.
How is it that a 'search' takes over a week and the back office at aramex doesn't seem to know what the depot is doing? These are your business partners - if you choose a cheap/low quality delivery partner you need to own that decision - it is not the customers (me!) fault for your shoddy choices. My delivery from crazy sales was smoother and more efficient than this and they owned their delay!
Why should I have to continuously follow up? Is it just greed on your end? Maybe learn to support your business partners and work on your supply chain before just selling more items you can't deliver on.
Also - why is it that this customer service team is lying about sending the delivery item?! It clearly hasn't even been found yet at the depot!
Hi Ellie, thank you for your review and I am sorry that you are yet to receive the order. Please let me know the order number and I will investigate further for you.
I love Ozsale ( and im not just saying this). Ozsale is my favourite shopping site by far and the new Our Pay option is amazing!
I'm unable to but for a specific occasion as I'm unsure as to when purchased will arrive. Otherwise I've had good experiences buying from Ozsale
Overview
OZSALE has a rating of 2.6 stars from 1,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OZSALE most frequently mention delivery date, phone number and credit card. OZSALE ranks 3rd among Flash Sales sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sandi, Thank you for your message. I am sorry to hear that you are still waiting on your order. Can you please advise your order number so that I can help check on the progress of your order and shed some light on what is holding your order.