website thubmnail of OZSALE

OZSALE

How would you rate OZSALE?
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Australia
1 review
0 helpful votes
Follow Karlee G.
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Ozsale is amazing!
December 20, 2016

Ozsale is awesome. I love it so much that I regularly check sales everyday. I have got amazing bargins and the new payment method allows me to buy so much more on a small budget!

Date of experience: December 20, 2016
Australia
1 review
0 helpful votes
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Big Bargains, Small Prices
December 2, 2016

It's so easy to shop. The quality of choice is amazing and the prices are incomparable. I don't know how they do it. Delivery time is good. The brands on offer are high quality. I love Oz Sales

Date of experience: December 2, 2016
Australia
2 reviews
0 helpful votes
Follow Katie H.
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I've always found a bargain on Ozsale, and the payment/delivery is an easy process. Flat rate shipping is great living in a rural area, and always entices me to buy more!

Date of experience: December 20, 2016
Australia
1 review
0 helpful votes
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All my shopping done in one place.
December 20, 2016

Love how I brought for all my family, friends and work mates in one place and one transaction. Did not have to loose my valuable time lining up in shopping centres.

Date of experience: December 20, 2016
Australia
1 review
0 helpful votes
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Outstanding..
December 20, 2016

I have been a member for a few years now and am constantly amazed at the extraordinary low prices on all the big brands i know and love.
Thank you Ozsale

Date of experience: December 20, 2016
Australia
1 review
0 helpful votes
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Super!
December 20, 2016

Absolutely enjoyable and fun. I am totally addicted to online shopping with Ozsale. I love the variety and getting a super bargain! Keep up the best sales, brands and great service!

Date of experience: December 20, 2016
Australia
1 review
0 helpful votes
Follow Vanessa D.
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Easy to use and prompt service
December 20, 2016

The promotions from this site are really good.
The site / app is easy to use, they keep you informed of your order status and I've always found the delivery of items to be prompt.

Date of experience: December 20, 2016
Australia
1 review
0 helpful votes
Follow Renae S.
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Shopping done so easy and at a click of a button
December 2, 2016

I love shopping on this website, it is so easy and simple to use. Everything I've bought I've been 100% happy with and its one less stop I have to do with the kids and get them in and out of the car

Date of experience: December 2, 2016
Australia
1 review
0 helpful votes
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So happy I discovered ozsale
January 3, 2017

Very happy with the ozsale website, makes being a single mum that little more easy and affordable to get my daughter and myself new things that we don't get to indulge in very often

Date of experience: December 2, 2016
Australia
1 review
0 helpful votes
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So Easy!
December 21, 2016

I shop quite a bit on ozsale and it's sooo easy!
I just find the things that interest me and then it arrives in the post.
Any issues are handled quickly and I will continue shopping with them.

Date of experience: December 20, 2016
Australia
1 review
0 helpful votes
Follow Julie B.
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Always amazing sales and amazing brands! Every experience I've had with ozsales have been great. I definitely recommend it to everyone whenever I can!

Date of experience: December 2, 2016
Australia
1 review
0 helpful votes
Follow Jodie W.
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Love the variety!
December 20, 2016

It's been great visiting and shopping with Ozsale. Such a large variety of brands at great prices. I'm always happy to recommend Ozsale to my friends.

Date of experience: December 20, 2016
Australia
1 review
0 helpful votes
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Great idea
December 2, 2016

Love it but getting disappointed as many prices are not true discounts. I have checked products and normal prices to find the advertised discount price the same as the shops

Date of experience: December 2, 2016
Australia
1 review
0 helpful votes
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Home delivery
December 2, 2016

I have bought so much from ozsale over the last few years, love it, and as I don't drive, love the home delivery. Also its exciting to open the packages.

Date of experience: December 2, 2016
Australia
1 review
0 helpful votes
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Unresponsive customer service
December 7, 2021

Absolutely angry about the experience since i want to return something that is not suitable for us and though it says they will respond 1-3 working days, im waiting 3 weeks with no options really to contact them. Emailed them 26 nov 2021 and its 15/12/2021 now. This puts me off to purchase anything else through them and it wouldn't be that way if there was any reply whatsoever to start with as it just strips any trust in online stores like that

Invoice number *******
Order number *******

Contact *******

Update: seller has asked a question that is answered fully on my return request in the firstplace, what to me looks like postponing request and finding excuses! The question came up exactly when i put review in here and still let me correct you, question was asked 14/12, which is 3 weeks over, when it should have been 1-3 business days.

Now you have refused my request stating covid as a reason and pointing out that according to your return policy ( which in your website) doesn't even fall under the refused return item category.

Absolutely ridiculous company to deal with! Shocking customer service!

Date of experience: December 7, 2021
Customer S. OZSALE Rep
over a year old

Thank you for your review and I am sorry for the experience. Please let me know the order number you are referring to for me to check further?

Update: Thank you for your reply. I have checked and I can see that our seller had requested information on 14/11/21 but we have only received a response from you today. Hence, please allow 2 to 3 business days for our seller to assist you with the request. Thank you

Australia
1 review
0 helpful votes
Follow Blair N.
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Ozsale are hopeless. I ordered for Christmas in November, its now 24 December and nothing has arrived. If you leave messages, no one responds. If you call them, you are on hold awaiting and human and no one answers the phone
DO NOT EVER EVER USE OZSALE

Date of experience: December 23, 2019
Customer S. OZSALE Rep
over a year old

Hello Blair, Thank you for your feedback. I am sorry that you are without your order and that you have not heard back from us. Can you please advise your order number and we'd help check on them for you? I look forward to hearing from you.

Australia
1 review
0 helpful votes
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All of my Christmas shopping is done!
December 2, 2016

I did all of my Christmas shopping through Ozsale. No hassle purchases and an easy returns policy. I finished my shopping early and well under budget. Ozsale is a great way to shop all year round.

Date of experience: December 2, 2016
Australia
2 reviews
1 helpful vote
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Almost but not quite
December 22, 2016

I have always really enjoyed ozsale and have had very good experience - until this time. With an expected delivery of 4-10th Dec - I'm still waiting (22nd). Very frustrating!

Date of experience: December 21, 2016
Australia
1 review
0 helpful votes
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Great product and price!
December 2, 2016

I bought a yonana machine as a present. It took awhile to get posted out as they had to wait for an order to come in, but the product is fantastic, and was such an amazing price!

Date of experience: December 2, 2016
Australia
1 review
0 helpful votes
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Excellent until you have an inquiry
December 20, 2016

Customer service should respond to specific inquiries. They have a general response to everything and usually the response has nothing to do with what you have asked, so frustrating

Date of experience: December 20, 2016

Overview

OZSALE has a rating of 2.6 stars from 1,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OZSALE most frequently mention delivery date, phone number and credit card. OZSALE ranks 3rd among Flash Sales sites.

service
63
value
60
shipping
61
returns
49
quality
59
This company does not typically respond to reviews