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Overstock.com Reviews Summary
Overstock's reputation is significantly marred by customer dissatisfaction, particularly regarding its customer service and return policies. Many customers report frustrations with delayed deliveries, inadequate support, and challenges in processing returns or exchanges. Issues with product quality, such as receiving damaged or misrepresented items, further exacerbate negative sentiments. Conversely, some customers appreciate the variety of products and find value in the selection offered. However, the prevalent concerns about service inefficiencies and lack of accountability overshadow these positives, leading to a general sentiment of caution among potential buyers.
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Would shop here again. Be sure to comparison shop because this site may not be best price.
I have never gotten anything from them that was not complete garbage. Sheets 1000 count last for 3 months and then you can throw them away.
Bought a East West KENL7-BLK set. Table arrived with chips and misdrilled holes. Chairs arent level with one leg shorter and not touching the floor. Been waiting 2 weeks to get this pickup and returned without avail.
I was very disappointed in earring I bought for a wedding. Looked bigger and discribed as chandalier earring. They were one inch long. Hardly could see them on. Did not wear them!
Overstock is a waste of time as far as I am concerned. When I am looking for something in particular they never seem to have it in stock. I very rarely visit their site.
I have been shopping with them for a year now and I am absolutely delighted, I have gotten electronics, cosmetics and so far so good the prices are great and the customer service is superb, I highly recommend it.
Really like Overtock.com - they have coupons AND they stand behind their pricing. I had one item go down in price before I received - got on their chat and my credit card received an adjustment in my favor. Took a few minutes! And the quality of items has never let me down - from jewelry to furniture to clothing. Highly recommend you check them out before buying elsewhere!
You never know what you will find until you go looking for that perfect gift. Find it now & put it away for that next big occasion instead of having to hurry to the store & cough up some hard earned cash on some useless garbage.
Ordered an item for an birthday present. Paid for expedited shipping (overnite). Overstocked shipped the iten via postal service. I still havent recieved item. Finally got intouch with a manager who did refund the shipping charge, However I had to go out and purchase another gift. I will never use this site again.
I have never had a bad experience with them at all
My title says it all... broken, wrong order, etc... you name it! Great customer service, but who cares if you can never get an item shipped correctly!
Amazingly quick shipping, even for two large furniture pieces
Everything I have ordered have been to my expectation, just a great place to shop.
Everyone else was sold-out of the roll-out covered removeable food and garbage bin systems, but they had them in stock for 1/2 the price of everyone else! Same product, better color choice, and free shipping. Thank you.
July 7,2016 I ordered two Crystal lamps from Overstock. They were left at the wrong address and upon investigation delivery left on a front porch and not given to a person or signed for. The package was stolen and they will not refund me. I am out over $200. This will be the last time I order from them. In spent hours working with them and to no avail.
I started to deal with Overstock when they first started. I recently purchased a item that was advertised as being Brown when in fact it was grey. They charged me $80. To return it when it was their mistake. Amazon does not do that. And they do not allow negitive reviews. Im done with them
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members