Overstock.comReviews 1,319

A long while ago, I was hesitant to use this site. It was the classic; To good to be true scenario. The individuals in the TV adverts were bragging about getting "GREAT" deals on 30$ iPads etc... Of course when you go to the site the actual price is upward of retail price at an extremely minimal discount. The prices on some items are honestly way better if you bargain with coupons at stores, or if you go to a "true" overstock store.( Such as Here Today)

I recently ordered a table from Overstock.com. I was unsure which color I wanted. The customer service rep suggested I order both and return the one I didn't like. I specifically asked about return fees. He assured me there would be no fee for returning, all I had to do was send it back in the original box. I am now being charged $50 to return the table. I spoke with a customer service rep regarding the matter. She told me "sorry that's our policy". Very upsetting. Terrible customer service. I would not trust any "guarantee" you are given from this company.

Bought my item and came in a completely different size. Called and told them and they sent me another only to get the same exact issue! Called and told them that they sent me the wrong size item twice and I wanted a refund. Said I was suppose to get my refund 6/30/16. Called and had to remind them that I never got my money. They apologized and then sent it immediately saying how they were sorry for being late. I will never buy from them again. Horrible experience!

Way too long to receive and cost me so much to return cause item wrong I will never order again because I know it will cost me if I don't want it. Ya know ordering online can be risky. But if a co makes it worse u don't want them. Items were above expectations just didn't fit properly (rings). First time I ordered from overstock and have to return both items so costing me 1/4 what I paid for nothing. Never ever again. Won't even go to site and will recommend no one else use them

I was working with my Interior Designer to replace a dining room table that needed replacing quickly. We looked around at every possible store, manufacturer, and all on-line websites to no avail.
The table we were looking for was way overpriced, and untouchable for my budget.
I decided to look online to see if I could find something that was closer to my liking, without breaking the bank.
We went from website to website, browsing and comparing styles, finishes, and pricing to see if there was a match that compared to any high end furniture store, that we liked.
I remembered that Overstock.com had a vast inventory of many different products, from clothing to appliances, to just about anything one was looking for. So I clicked onto dining room tables, and my designer's eyes lit up, when I started scrolling down, viewing the large inventory some of the same furniture we looking at in the high end stores, at reduced prices at Overstock.
Luckily, we saw the exact table we wanted from the manufacturer we knew, on sale.
In addition, there was an added discount available in the time frame that I was ready to purchase the furniture.
Since it was a high end item, we asked for and received free shipping. Delivery was from door to door. As a matter of fact, the delivery company brought it directly into my dining room, as I live in a high rise condo, and could never have done it without having additional help.
The table was perfect in every way, and in the furniture store it was listed at ONE THOUSAND DOLLARS higher than what I paid.
Needless to say, my interior designer and I were overjoyed. No one could have gotten a better price anywhere. Even a professional shopper, as my decorator was.

It's a bad idea to shop online because of all of this. I shopped on amazon, overstock and other shopping websites and I had a bad experience. I had lost packages in the past and I never got my refunds for my lost packages. I had to deal with bad costomer service and nobody doesn't deserve that. I was a victim of a fraud and I had to get a new credit card and everything. It was very stressful for me. Before when I shopped online, they canceled my orders and they never refund my money when I was charged for the items that I bought. So I decided not to shop online anymore because of all of this stuff happening to me. It's better to buy my stuff in the store like I always do.