James Y.

The folks down at eBay work hard at what they do and they do it well. The maintenance of the site is always done well to support a wide variety of browsing experiences; from Mobile Web to the latest version of polished chrome, I am never dissappointed by it's fresh looks. When it comes to actual purchases eBay can be a very customer friendly experience both for the buyer and the seller, However, as you may have guessed, It can also feel like one of the worst desicions of your life. Let's be real; bad things happen, but when they do happen you can be sure PayPal and or eBay will go out of their way to help make it right. On many occasions I have had sellers make stupid choices (Putting an iPad in a flimsy bubble wrap pouch...) After a quick contact with eBay or the seller I have always been reimbursed for damages to purchased products. As for the customer service? Well, it's off-shore that's for sure. Not much more I can say about that; Just expect a typical foreign customer service representative.

A long while ago, I was hesitant to use this site. It was the classic; To good to be true scenario. The individuals in the TV adverts were bragging about getting "GREAT" deals on 30$ iPads etc... Of course when you go to the site the actual price is upward of retail price at an extremely minimal discount. The prices on some items are honestly way better if you bargain with coupons at stores, or if you go to a "true" overstock store.( Such as Here Today)

I could go on and on about the scam-artistry played by Apple Inc. But in this review I will try to keep it as professional as possible. Apple products have always been the pinnacle of the computing industry. But why? Is it the speed of their products? No. Is it the revolutionary hardware? Absolutely not. From what I can tell its the Apple computers ease of use and the fact that many want an Apple computer device; Whether it be An iPhone, iPad, MacBook or iMac simply because it can be used as a status symbol to other individuals. I do not hate Apple Inc, but the fact they are still selling hardware from a previous generation of technology with a polished design for a premium price tag Is absurd. Customer Service through Apple Inc. Has always been something thwy do very well. Their representatives are thouroughly trained and know exactly how to handle most situations thrown at them. If you had an in app purchase that refused to work for instance, with a quick call or chat with a Rep, you will be happy to know that your premium-priced device has equally premium customer service. The only reason I can give Apple a 3 star review is for the thought they put into the polish of their devices and the superior customer service.

The customer service individuals are impatient and RUDE. If your point was to drive away customers you're doing a great job, Coke. If it wasn't for my caffeine addiction I wouldn't even want your products.