Overstock.comReviews 1,319

I ordered some skincare from overstock.com it is to drive for my scan and now they are refusing to refund the $135 that I spent saying that it plainly said they do not take back health and beauty products they could at least give me credit with overstock I'm very unhappy with his company and I choose not to do business with them anymore and that is my review. My name is Lana Sprague and I have thoroughly disgusted at this company when you first call they play music with Anson Inc. that they are there to please their customers. Bull they do nothing to please their customers all I asked for was in store credit and they will not give it to me I will never shop with couldn't with the overstock.com again

I attempted to purchase a bed for my 90-year-old mother who is moving into assisted living. I received an email from overstock that the bed would not be delivered for 10 days to 4 weeks. I needed the bed sooner, so within 18 hours attempted to cancel the order. I was charged $69.00 because supposedly the bed was already on it's way from New York to Indiana. I then ordered another bed which indicated it could be delivered by the date I needed it. Then received an email that that order had been cancelled. I called and the representative would not tell me anything because I had used my mother's credit card. I did not want any personal information about her, I just wanted to know what happened or what they needed for me to get the bed. I ordered a bed from Amazon and it is being delivered tomorrow. I will never order another thing from Overstock.com and I would recommend Amazon. Their service is so superior.

This is a site you have to pick and choose with caution. I have ordered several items and have been very pleased, HOWEVER, recently ordered a get well gift basket filled with chocolate during the summer. That being said, I assumed it would have been packed with dry ice due to the heat. Not only was the original basket ordered not delivered, it was substituted with a variety of stale, outdated items that had begun to disintegrate. It wasn't cheap and I felt as if OS did me a disservice as a long time customer. When I called customer service, they wanted me to take a picture of the item received (I live in Maine, the basket was delivered to Maryland) and send it to them so they could verify it was the wrong basket delivered and not eatable. First of all, having been a fairly loyal customer for YEARS and have NEVER sent back or complained about an item, I have a fairly good track record. Also, it is a get well gift basket... the party it was sent to was just released from the hospital after major surgery. Very, very disappointed. I would advise not to order any food related items.

I bought a recliner from overstock.com, the product is so cheap and week my mom could not use it. It is made for a child.
My mother is in a care facility and because they did not keep the box it is impossible to return. Nobody makes boxes big enough, they even sent me to the UPS store and they could not make it.
Overstock.com will take no responsibility for it. Mike one of the managers over the phone at Overstock says it is not their problem if I did not keep the box and I cannot return it. Overstock.com has no boxes and WILL NOT help in any way. Knowing my mother is in a care facility and giving absolutely no true guidance shows what type of company it is.

NEVER AGAIN will I but anything from them..