I ordered some furniture through Macy's website and it was an astounding experience. The product was excellent, delivered on time, and assembled. It was terrific. On the other hand, I get so frustrated trying to order online. If you are not having it delivered to your home address, their "security software" cancels the order every time. I now order online and then pick it up at the store. A little more cumbersome but necessary if I want to order Macys products.