OShopLive

This place is a scam. I ordered 2 items. Paid for fast shipping. Got my items almost 3 weeks later and they are both wrong. Now the company won't give me a refund unless I mail back my wrong items to China on my cost. Most of my emails bounce back and there is no customer service number. Do not order from this company.

Order 2/04/2022 for 60 $, until today (9/04) status: active. The Only contact with the store, and return message: no such email: *******@oshoplive.com, *******@modichic.com… Stay away from these scammers!

They don't really exist. There's no phone number anywhere, and the one and only email they share "*******@oshoplive.com" doesn't work. Neither does "*******@oshoplive.com" which is the address that confirms you bought something. I got a tracking number and my item was shipped to some ambiguous address in another state. They will not refund my money, reship the item I purchased, or even acknowledge I exist.

When I DM them on Instagram, they say the same thing to everyone: "Hi, Could you please offer order number so that we can check for you? Or please advise the recipient's name, invoice ID, or the email address you used when ordering will work as well."
Those are not my typos, that is their verbatim response. I give them everything they asked for and more, and they respond with, "Hi, can i help you? ;)" ... again, poor grammar and an emoji wink face that basically communicates they don't intend to correct anything.

Ordered 3 dresses back in the April for an event in May, had to make a purchase from actual store, as Im still waiting 5 months later nothings come and emailed the oshoplive.com email heard nothing back, cute clothes but sadly the clothes don't exist and I'm out $100.00 don't get scammed

I placed an order that I never received and on Paypal they offered me a partial refund (29 dollars less than the initial paiment) without any explanation. The tracking number they gave me never worked, nor did their email address. Not once have they tried to be helpful, they never answered to any of my questions, just kept offering the partial refund. For all I know, they may never have sent the parcel and just stolen 29 dollars from me... You should avoid ordering on that website!

DO NOT ORDER from this company they are a scam. I paid $500 australian dollars for various items and got nothing. They than said my shipment was delivered when i received nothing (2 months later). They even went to the length of giving me a fake tracking number for my shipment with Aramex. Please do not order from this scamming company. Dont loose out like I did

I was waiting for 30 days to receive my order and when i got it i saw it was wrong! The customer service is very bad and now i have to pay fees to send it back (which i have already pay to receive it) if i want to have a full refund or to keep the order i didn't order! Im the one that i have to pay for the mistakes of the company! Besides that the customer service as a solution is to give it to a friend of mine or sell it to someone else! Amazing?

They sent me stained pants. Other items were low quality. When I reached out to customer service, they took several days to respond to me. When they finally responded, they offered me a mere 8 dollars refund and told me to take the pants to have it dry cleaned myself, so maybe the stain would come out. When I said I still wanted to return it for a full refund, they then offered me $16 refund if I would keep it - but the total purchase was for $68. No I don't want stained pants for $16 discount. So I requested their return address, which they don't list on their site, and a day later, they have yet to respond to me. They also made a rude comment telling me to take it to the post office and see how much it costs to ship back to China… basically insinuating it will be expensive and on me, despite their sending me a defective item.

You take a big risk ordering because the customer service is rude and returns aren't easy. It's their mistake and yet they aren't fixing it.

DO NOT EVER BUY HERE.
I PAID FOR A WHITE DRESS BUT RECEIVED A BLACK BLOUSE INSTEAD.
AFTER THAT YOU HEAR NO RESPONSES FROM THEIR "CUSTOMER SERVICE" WHICH DOESN'T EVEN EXIST.
THE SHOULD BAN THIS HORRIBLE SITE, A BUNCH OF THIEVES.

They sent me a dress that is nothing like the one that was pictured, cut was not same and didn't include the sash. I even ordered a size bigger than what their chart suggested based on measurements as I knew I could take it up if necessary. I requested they send a return receipt (as they wanted me to ship it back to some address in China with tracking confirmation rather than CA where it shows to have come from). I wanted a full refund for this hideous dress sent to me. It was made of a material much like cheap curtains and the cut was AWFUL. It would cost me more than the initial purchase price to mail it to China with tracking. No integrity at all and there is no way the product advertised is the product received. They offered $13 because they "had also spent a lot of money on it".

First it took them 2 months to send me my items.
Secondly, one of them was missing.
Thirdly, none of the dresses were as described on the site: different material, different length, different everything.
Rubbish quality, absolutely horrible dresses.

I have videos to show you what the dresses really look like. Send me a message with your email address if you want to see them. It's worth the watch, if anything, a great laugh!

Do not order from this website. First of all I usually don't write bad reviews but these guys are all over facebook, stealing peoples money. Somethings gotta change. They have deals on their website like "buy more then $100 worth and get free 2-5 day shipping." So you end up spending more to get the deal, cause what the heck, the clothes look awesome. In reality, you don't get your items for over a month, only after complaining through email. Also, your items are either wrong, or the wrong size. Theres no way to return them cause they stop answering you once you say you need a refund. Also when I professionally wrote out a complaint to them, asking when I would receive my items they wrote back. "Don't worry about it". Extremely rude. Bad customer service.

I ordered some dresses and got totally different clothes. The material looks good for sale and they offered me a refund of $36 when my order was 125. This is just scam! 1 star is even to mach