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OShopLive

How would you rate OShopLive?
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Hong Kong
1 review
5 helpful votes
Follow Marie G.
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Do not order with Oshoplive. There are just kidding us, dresses are VERY far from the pictures you see online. They are actually like carnival costume.
1) Fabric is horrible, it is like shower curtain
2) the fitting is very bad
3) no service / my order had 5 weeks late without noticing me.
Honestly I am working for a garment company (low cost garments), and I can say that I have never seen that kind of bad garment quality... it is not acceptable. I am sure that the price Oshoplive pays to their suppliers for a dress is less than 3 USD..

Date of experience: April 30, 2018
Sylvia T.
Australia
1 review
3 helpful votes
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Rubbish
August 31, 2018

Bought a maxi dress. Very cheap material, which shrunk when I washed it. Plus the edges all frayed. Loose threads everywhere. Will be lucky to get one wear out of it before it falls apart.. Not worth the price I paid for it. Never again.

Date of experience: August 31, 2018
Germany
4 reviews
4 helpful votes
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Surprisingly good
April 13, 2018

Quality was better than expected because the price was actually low.
Shipping time was 2,5 weeks - it was from China to Germany, so this should be fine.
Had some shipping problems with the German delivery company and wrote to oshoplive support. Jane was really friendly and helpful with my order. Also gave me a voucher for the difficulties for my next order!

Only thing negative: the sizes are a little to small for European expectations. Ordered M, its more like a S but still fits my body.

Would order again.

Date of experience: April 13, 2018
Canada
1 review
2 helpful votes
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Not exactly as promised
February 14, 2019

Ordered 2 items - 1 was fine, the dress was not - would like to return and I have emailed and messaged a number of times (as they say you must do) and no response

Will not deal with this outfit again

Date of experience: February 14, 2019
Australia
1 review
11 helpful votes
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If this is possible, Oshoplive has gone even further down. I sent back my first order and did not receive the promised refund. I made the stupid mistake of buying something else and, yet again, the goods were rage which did not match their description or photo - just nothing like it. I sent the whole lot back which this time cost AU$60.45! They didn't even take the parcel and it has been returned to me with no refund. All the 'likes' on their website have likely been written by them, their staff, family and friends. No one who has spoken to me has had anything good happen to them on this site.

Date of experience: April 1, 2019

This site has to be the worst site on the entire internet. They do not supply the goods you see in their photos, nor do they supply goods matching their misleading descriptions. You will be thoroughly fleeced if you do not stay away.

Date of experience: February 18, 2019
California
1 review
4 helpful votes
Follow Tammara W.
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Don't order from these guys. They are based in China/Korea. Very bad customer service. You can't call and speak with anyone. (no number on web-site is first ominous sign). The clothes arrived that I ordered, all bad quality and didn't fit well at all. I wanted to send everything back. To my surprise, there was no return shipping label. In order to send back, I had to send 4 emails requisition a return address. They sent me one in China. Then they said, oh, don't send back, we will refund you $50 (on a $200 order). I declined. So far I havent gotten my refund and it has been a HUGE hassle.

Date of experience: June 13, 2018
Texas
1 review
0 helpful votes
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Scammers
July 17, 2018

You will not get what you ordered only a very badly made replica from China and dont think about returning. Cost much more to return. I'm disputing the charge with my bank in order to get refund. The good reviews are all fake... pay attention to the grammar and spelling. English is not their first language.

Date of experience: July 17, 2018
Georgia
4 reviews
1 helpful vote
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Finally received my order. 7 out of 7 will be returned for a full refund, very cheaply made and look nothing like the pictures. Size chart is not accurate. Very disappointed. C/S poor too, have been waiting for a response for 3 days now.

Date of experience: October 5, 2018
Netherlands
1 review
2 helpful votes
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Comfortable shirt
December 5, 2017

Love the color, comfortable shirt can be dressed up or down. Long enough to wear over leggings, butt is covered.
Runs true to size maybe even a tad bigger. I'm 5'2, ordered the M and it comes down past my hips. I'm an average M/size 6-8 in almost everything
The neck is really long with buttons up it, just as it was shown in photos.

Date of experience: December 5, 2017
California
1 review
3 helpful votes
Follow katy c.
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Do not order from this company! I spent over $200 on an order and never received it. No one will respond to my calls or e-mails! They are located in China and they are complete FRAUDS! They are stealing from people! Just go on their instagram account and look at everyone else's comments. So many people complaining they never got their items or their money back. I'm glad i'm not the only one, but still. Don't be fooled by their seemingly professional photographs. I want to warn everyone about this company! Stay away! FRAUD ALERT!

Date of experience: October 31, 2017
Vinson L. OShopLive Rep
over a year old

I am sorry that you are not satisfied with products. Please contact Service@oshoplive.com. We will help solve this issue for you.
Best Regards.

Canada
1 review
8 helpful votes
Follow t r.
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I bought a maxi dress that was advertised as being polyester/cotton and looked nice in the photos. The produce arrived 1 month after my order and is a weird shower curtain material... it feels very plastic. The dress is also poorly sewn and the frills shown in the photo were not on the dress. I emailed the site raising my concern about the produce t which I got no reply. Their return policy made me pay for shipping and only refunded me a certain percentage... I would not recommend buying off this website.

Date of experience: December 17, 2017
Colorado
2 reviews
2 helpful votes
Follow Tara K.
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I have ordered 2 things from this company. The first still hasn't arrived and its been 2.5 months. I have emailed them 7 times (the last time in all caps) with no response. The other item I did receive and the quality was almost comical. The design imprinted on it was incredibly blurry, it looks horrible. BEWARE! Don't ever order from here. Absolute scam.

Date of experience: April 18, 2018
Canada
1 review
1 helpful vote
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I have proof that it took 7 days JUST to leave China! I got no confirmation of shipping until I complained that they had not contacted me. I ordered over $200 of stuff, you would think they would have rushed the order a bit more? I only hope the clothes fit. Please stay away from this site! Support local USA companies.

Date of experience: March 15, 2019
Pakistan
1 review
2 helpful votes
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Love these shirts - look classy, easy to rinse and wear and priced extremely competitively. Bonus that comes packaged like a present and is delivered quickly. Initially supported the company for their ethical social contribution in caring for their workers, will be buying many more for the quality.

Date of experience: October 27, 2017
Vinson L. OShopLive Rep
over a year old

I am sorry that you are not satisfied with products. Please contact Service@oshoplive.com. We will help solve this issue for you.
Best Regards.

Wisconsin
1 review
2 helpful votes
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Fabulous clothes
May 13, 2018

I'm receiving my packages and I'm very pleased that everything isn't made of polyester like most of the other sites, it's amazing quality and workmanship. I would recommend to others.

Customer service is also fast, kind and courteous

Date of experience: May 13, 2018
California
1 review
3 helpful votes
Follow Marni R.
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I ordered clothing over a month ago and received nothing. I have emailed 3 times and had no response. I wish I had read this information prior to submitting an order! The clothes on the website (Facebook) look great, but it sounds like they are not a fair representation of the what you get, nor do they have any concept of customer service.

Date of experience: April 25, 2018
Kansas
2 reviews
1 helpful vote
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Love these clothes. Styles are on trend. Great selection. Prices beat most other sites. Great quality. I am very pleased with how these look once you receive them they don't look cheap at all. Great customer service. They contact you right away and take care of any issues you have.

Date of experience: May 24, 2018
Nigeria
1 review
2 helpful votes
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Amazing service
November 18, 2017

Amazing customer service, I'm feeling good and satisfied by the quality and rate of your merchandise. And I also enjoy the selections of clothes available, especially casual section. Oshoplive return policy is very wonderful compared to other online stores considering the fact that whom ever that wishes to return items they do not like can do so. They set a standard for excellence with both their shipping and return policies. This shipping policy is one of the best when compared with others.

Date of experience: November 17, 2017
California
1 review
2 helpful votes
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Bad sizing, the fit around the arms and neck line are tiny child sized. I'm normal to slender and the fit is terrible. NO clear directions to return items. Their instructions say to 'get a TICKET from your account and check which items and why returning'... Cannot find an option for a 'TICKET' and so far 3 emails are automatically replied with the same offer to give my $13 to keep items. No answers to my question. Bad customer service. Will not ever buy from company that is in China.

Date of experience: April 17, 2018
California
1 review
30 helpful votes
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They deserve ZERO stars. What a horrible mistake I made ordering from them. Products are *completely* different than pictured. The quality is AWFUL and when I've sent emails requesting how to return, because they don't tell you anything on the site, they do not reply. I've made many requests to be given instructions on how to return for a refund with no reply and my 30 day return window is almost past. I am reporting them to my bank and other places. Never again!

Date of experience: February 16, 2018

Overview

OShopLive has a rating of 3.1 stars from 699 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OShopLive most frequently mention customer service, good quality and shipment process. OShopLive ranks 58th among Women's Clothing sites.

service
35
value
33
shipping
36
returns
28
quality
31
+55