• OShopLive

OShopLive

Overview

OShopLive has a rating of 3.2 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OShopLive most frequently mention customer service, good quality, and shipment process. OShopLive ranks 58th among Women's Clothing sites.

  • Service
    35
  • Value
    33
  • Shipping
    36
  • Returns
    28
  • Quality
    31

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
56
See all photos

What reviewers want you to know

Positive highlights

  • The dress quality is great and met my exceptations.
  • The shipment process was really easy and received the quality in good condition.

Critical highlights

  • You take a big risk ordering because the customer service is rude and returns aren't easy.
How would you rate OShopLive?
Top Positive Review

“Everything is great”

Syaza H.
4/1/19

Thanks to sitejabber, I could order stuff from a legit supply. I am really satisfied with the shipment service as I received my order at my door in only two days. I received a high quality product. Sometimes I received low quality product but I managed to get my money back as the retailer did not bother to communicate with me. In other words, I am really satisfied with the customer service in sitejabber.

Top Critical Review

“RIPPED OFF!”

Pattie A.
8/24/23

I never received my order and when I emailed customer service it was returned undeliverable! DONT WASTE YOUR MONEY!

Reviews (701)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (148) dress quality (26) shipment process (13)
Thumbnail of user michelleh1909
2 reviews
10 helpful votes
October 24th, 2023
Verified purchase

They sent me stained pants. Other items were low quality. When I reached out to customer service, they took several days to respond to me. When they finally responded, they offered me a mere 8 dollars refund and told me to take the pants to have it dry cleaned myself, so maybe the stain would come out. When I said I still wanted to return it for a full refund, they then offered me $16 refund if I would keep it - but the total purchase was for $68. No I don't want stained pants for $16 discount. So I requested their return address, which they don't list on their site, and a day later, they have yet to respond to me. They also made a rude comment telling me to take it to the post office and see how much it costs to ship back to China… basically insinuating it will be expensive and on me, despite their sending me a defective item.

You take a big risk ordering because the customer service is rude and returns aren't easy. It's their mistake and yet they aren't fixing it.

Tip for consumers:
Not a trustworthy site

Products used:
Pants, blouse and buttons. All defective or poor quality

Service
Value
Shipping
Returns
Quality
Thumbnail of user liamd25
1 review
1 helpful vote
November 22nd, 2017

Great place to buy clothes. I needed to get clothes for my wife and I did not know where to look. I did some searching on the internet and came across this site and I could not be happier with the results. Everything came in perfect for her and she absolutely loved it. I will definitely be using this site again anytime I need to buy my wife, sister, mother, any women I know any clothing.

Service
Value
Shipping
Returns
Quality
Thumbnail of user susannem99
1 review
6 helpful votes
April 7th, 2022
Verified purchase

This place is a scam. I ordered 2 items. Paid for fast shipping. Got my items almost 3 weeks later and they are both wrong. Now the company won't give me a refund unless I mail back my wrong items to China on my cost. Most of my emails bounce back and there is no customer service number. Do not order from this company.

Service
Value
Shipping
Returns
Thumbnail of user angelikik5
1 review
2 helpful votes
October 12th, 2022
Verified purchase

I was waiting for 30 days to receive my order and when i got it i saw it was wrong! The customer service is very bad and now i have to pay fees to send it back (which i have already pay to receive it) if i want to have a full refund or to keep the order i didn't order! Im the one that i have to pay for the mistakes of the company! Besides that the customer service as a solution is to give it to a friend of mine or sell it to someone else! Amazing?

Service
Value
Shipping
Returns
Quality
Thumbnail of user pattieanderson440
1 review
1 helpful vote
August 24th, 2023

I never received my order and when I emailed customer service it was returned undeliverable! DONT WASTE YOUR MONEY!

Thumbnail of user luisc92
1 review
2 helpful votes
October 6th, 2017

They have an amazing customer service that provides you the insurance and security of your order. They make sure that you are satisfied regardless of the circumstance of your order.

Thumbnail of user orsolag
1 review
3 helpful votes
March 15th, 2022

I placed an order that I never received and on Paypal they offered me a partial refund (29 dollars less than the initial paiment) without any explanation. The tracking number they gave me never worked, nor did their email address. Not once have they tried to be helpful, they never answered to any of my questions, just kept offering the partial refund. For all I know, they may never have sent the parcel and just stolen 29 dollars from me... You should avoid ordering on that website!

Service
Shipping
Thumbnail of user danih58
1 review
5 helpful votes
May 24th, 2022

Do NOT shop here! Was supposed to receive 7-20 days after placed order April 12 and have yet to even receive a tracking info. Basically stole my money since I will not receive the item and all emails and contact info is fake! Says contact not found! They should be sued and taken off here! What $#*!ty people! I will tell everyone I know not to order from Oshoplive!

Thumbnail of user juliec805
2 reviews
26 helpful votes
February 19th, 2020

I purchased 2 items from this business. More fool me. I have been waiting over 6 weeks for my first order and over 4 for my second. I have written several emails all which have been fobbed off with the same excuse "stuck in customs'. Seriously! I have asked each time for a refund to no avail plus I found most items on eBay for a 3rd the price.
Do yourself a favour and don't buy from this business.

Thumbnail of user janettep48
1 review
3 helpful votes
July 11th, 2022

DO NOT EVER BUY HERE.
I PAID FOR A WHITE DRESS BUT RECEIVED A BLACK BLOUSE INSTEAD.
AFTER THAT YOU HEAR NO RESPONSES FROM THEIR "CUSTOMER SERVICE" WHICH DOESN'T EVEN EXIST.
THE SHOULD BAN THIS HORRIBLE SITE, A BUNCH OF THIEVES.

Service
Value
Shipping
Thumbnail of user maryj468
1 review
4 helpful votes
October 6th, 2017

I haven't received my orders yet but when i contacted their customer service they were very knowledgeable and helped me out a lot with my order with a lot of reassuring words.

Thumbnail of user sanneg2
1 review
5 helpful votes
April 14th, 2022

I ordered some dresses and got totally different clothes. The material looks good for sale and they offered me a refund of $36 when my order was 125. This is just scam! 1 star is even to mach

Tip for consumers:
Do Not order here!

Products used:
Nothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user garciah1
1 review
3 helpful votes
October 5th, 2017

Unlike other online dress shops, these guys are great communicators, they follow your request mail by mail and are very thorough with the replies. I will definitely recommend...

Thumbnail of user syazah
2 reviews
15 helpful votes
April 1st, 2019

Thanks to sitejabber, I could order stuff from a legit supply. I am really satisfied with the shipment service as I received my order at my door in only two days. I received a high quality product. Sometimes I received low quality product but I managed to get my money back as the retailer did not bother to communicate with me. In other words, I am really satisfied with the customer service in sitejabber.

Thumbnail of user vegnuh
1 review
1 helpful vote
February 20th, 2019

Shipment on time, quality is fine, customer service is blowing my mind, all the things are right. I highly recommend to others, outstanding, unmatchable and unbelievable. It touches my heart.

Thumbnail of user rishik11
1 review
0 helpful votes
August 12th, 2018

Very happy with the service, the shipment period was very quick and still my product quality was not compromised in any way whatsover. Customer service people were very helpful as well, like I said overall a very satisfactory experience.

Thumbnail of user rajatt1
1 review
0 helpful votes
August 27th, 2018

They just got a loyal customer in me. I orderd two dresses the shipment process was very fast. I recievd the iteams in good condition the dress quality was great.

Thumbnail of user maryannk101
1 review
1 helpful vote
October 12th, 2022

DO NOT ORDER from this company they are a scam. I paid $500 australian dollars for various items and got nothing. They than said my shipment was delivered when i received nothing (2 months later). They even went to the length of giving me a fake tracking number for my shipment with Aramex. Please do not order from this scamming company. Dont loose out like I did

Tip for consumers:
do not use this site save your money as they just take your money and return no items or goods

Products used:
Clothing that i didnt get they are scammers

Service
Value
Shipping
Returns
Quality
Thumbnail of user cecea9
1 review
4 helpful votes
June 27th, 2022
Verified purchase

I ordered and now it's saying delivered but I don't have my stuff when trying to reach out to the email it bounces back and I search them up on Instagram and messages them no reply

Thumbnail of user kushw
1 review
2 helpful votes
June 5th, 2018

Every order of mine comes in a good time range & I'm good to perfect condition. I ordered a condenser microphone & it helped with my music & for that I thank you.

Thumbnail of user kingas10
1 review
1 helpful vote
April 9th, 2022

Order 2/04/2022 for 60 $, until today (9/04) status: active. The Only contact with the store, and return message: no such email: *******@oshoplive.com, *******@modichic.com… Stay away from these scammers!

Thumbnail of user jayleeh1
1 review
9 helpful votes
January 12th, 2018

I ordered 2 dresses. Took a while to get here but they worth the wait. Both of them were exactly like the pictures. The blue dress had mother of pearl buttons, good material, has a nice weight to it so it hangs nicely. So beautiful. The other dress was of a very thick material and the embroidery was gorgeous. I will order more. I am so happy

Tip for consumers:
Shipping took about 3 weeks.

Service
Value
Shipping
Quality
Thumbnail of user kellyh282
1 review
3 helpful votes
June 7th, 2018

I ordered 10 dresses on May 25/2018. The next day I realized that the website had no reviews. So i searched and felt a bit nervous as a lot of the reviews were terrible. I thought about cancelling my order but decided to go ahead and give it a chance. On May 28th I received a notice that my order was sent. After reading many of the reviews saying it took forever I thought wow so far so good. Then yesterday on my 55th Birthday they arrived 6/6/18. I opened each w. Caution as many reviews said they were cheap and not as described. I was pleasantly surprised. Out of the 10 9 were great and fit perfectly! I will order again from this site. If you are reading this know this... The photos are not the actual designers that you will receive. This is a company out of Korea that does knockoffs. So buyer beware. For the price we are paying and the no cost to ship. I say we are getting a bargain. If you want the real deal and want to pay double or triple the cost this is not the site for you. Regarding the shipping time is does say on their website in some countries it can take up to 30 days. I hope this helps you decide if this is the site for you?

Thumbnail of user glendas256
2 reviews
38 helpful votes
May 4th, 2020

Loved this picture of this dress online, but unfortunately they sent me a dress like the one in the picture, but the lace was completely wrong. I've emailed them, but no answer. The first picture was the lace I was suppose to get, the other picture is the actual lace dress I got.

Thumbnail of user ceciliap36
1 review
19 helpful votes
March 3rd, 2020

Ordered three different Items: pants, dress and overalls. All three worst cut and fabric quality. Returned it fallowing their instructions( they proposed to give me a quarter of the money back without returning)and never got refunded back.

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From the business

Shop for Women's Daily Dresses at Oshoplive and Stay Stylish. Choose From a Variety of Dress Styles Like Maxi Dresses, Sleeveless Dresses and Tops.

Company Representative

Thumbnail of user gilliang8
Vinson L.
Typically does not respond to reviews

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3.2
701 reviews
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