OShopLive Questions & Answers

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Here’s what consumers have asked with answers from OShopLive staff and previous consumers.

28 questions answered
7% answered in 1 day
Question:

Today i received my order 35132 from this store.all ordered dresses do not match the quality.i need return address! help,please!

Answer:

Please contact with the email Service@oshoplive.com Thank you.

By Vinson L.,
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Question:

Answer:

Please contact with the email Service@oshoplive.com Thank you.

By Vinson L.,
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Question:

What is the physical address of oshoplive in china?

Answer:

Zhang Haiming 4th floor, Building GGuanTang Gong Ye Yuan, GuanTang Village, NanCun Town, PanYu District, 511400, Guangzhou, China Tell 13301386242 This is the address for Oshoplive

By JD K.
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Question:

I see so many different reviews... if i order today will i get the order by next tuesday

Answer:

May I know where are you from please?

By Vinson L.,
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Question:

Will you please return my money? you do not want me to leave a review. never had worse service tried to cancel after a month of waiting, didn't work

Answer:

We are sorry you are not satisfied with the products, if you need return, please contact "service@oshoplive.com" We will help solve for you. Best Regards.

By Vinson L.,
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Question:

Im interested in the backless beach dress but want to ask exactly what fabric it is and does it have the ruffles around the bottom

Answer:

Could you offer me the link or its SKU? Thank you.

By Vinson L.,
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Question:

What size do i need to order if i wear 14w

Answer:

Please contact with the email Service@oshoplive.com Thank you.

By Vinson L.,
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Question:

What is the address to send returns for refund? i have clothes that are too small

Answer:

Oshoplive will not give you their address and will offer you $20.00 refund and you keep the item. Hopefully you paid though PayPal. If you contact them, they will give you the address and give you instructions for returning your items. They will also do an investigation on the business. They ruled in my favor and I got all my money back.

By JD K.
Question:

Answer:

Zhang Haiming 4th floor, Building GGuanTang Gong Ye Yuan, GuanTang Village, NanCun Town, PanYu District, 511400, Guangzhou, China Tell 13301386242 Make sure you get a tracking number and request a signature upon delivery because Oshoplive will say they never received it if you don't.

By JD K.
Question:

How can i know that your website is genuine? i ordered a dress from 2sbest exactly the same on your website and have never received it

Answer:

This company is a scam and only wants your money! They may or may not send the correct items and will make it hard to exchange items. Beware!

By Lydia W.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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