O'Reilly Auto Parts

I highly recommend going to the OReilly Auto Parts Store in Bonifay, FL! I am from out of town and was traveling back home when I realized that I was having trouble with my battery or alternator. I drove up and asked one of the employees if he would test my battery. He did and told me that it was my alternator. He was so kind and helpful. Another employee even called around to help me find a mechanic who would be able to put an alternator in same day. If I lived in the area, I would go to this OReilly again without hesitation! Thank you to all of the employees for helping me and my family!

A bad joke!? Just like Amazon you cannot count on any mail delivered part when you need a part ASAP. Ordered Friday 12/30 2022, was supposed to be here next day, New Year's Eve day/Saturday, Saturday item had not even been picked up by FedEx yet and today's Sunday still no movement. This is the second time I've used this service and chosen their part over another, I won't be doing it again. I don't think the last one shipped at all and I canceled the order - I know I never received it from them. O'Reilly is good for one thing when you have to have a part, preferably a small cheap part like a break clip when you've already ordered the actual breaks from someplace online when you've had time to do so (and they have it in stock) - that's about it, otherwise I can't stand going into any of these auto parts stores!

I am only replying about their mufflers. I have no luck with them. First one came apart inside they warrantied it, now this one rusting bad and loud. First one on 6 months. This one little over a month. I have 2008 jeep wrangler, I see jeeps with oe mufflers look new. Wish I had my oe muffler back. Otherwise service at oreillys is great

Went in and got some wheel bearings for my 2002 Mazda and the guy recommended if we replace one front one, we should replace the other front. So we bought two bearings and the greese. Guy was helpful and nice. Downside. The bearings were junk took them to two mechanics and they told me to never go back where I got these. They broke instantly, won't take them back. So now in the same boat I was in got to get more and re do my car.

I've had a commercial account with O'Reilly Auto parts for over 25 years starting when they were checker automotive they have been excellent to me always giving me the best prices and always made up for any wrongs I have nothing bad to say about a plus service

Jeremy at the store in Santee is a valuable asset to your company, his knowledge and helpfulness is truly appreciated, I give him five stars for his public relations, thank you again Jeremy for all you do

I am utterly disgusted with the work ethics for the woodland O Reilly auto parts store. They have 1 job, to help people find parts, and when they are lazy, rude, and not willing to help, it leaves the question on why they get to work and be paid to sit around and be useless. Today my experience at this store, with a lady named Kara was absolutely terrible, no help given. And when I tried to explain what I needed she just kept suggesting other parts that I did not need.

Woodland do better, you work so you can get paid. People come to your establishment to get the best service, and you are lacking the best. Your service honestly is horrific. I wouldn't recommend this store to anyone.
I'm disgusted with how many people were in there and couldn't even off to go see if they could tell what the part is.
Some people aren't geniuses, you work at a part place, people are going to need help with parts. Common sense is not very common anymore.

CALLED OREILLYS IN LAKE JACKSON, TEXAS, WANTING TO BUY 2 DOWNSTREAM O2 SENSORS, FOR 2010 HONDA ACCORD, THEY WANTED 0VER $400.00 FOR 2, GOT THE SAME O2 SENSORS ON E-BAY FOR $28.00. THE SAME $400. AT AUTOZONE ALSO.

I went to the North Side Store #2933 in Pueblo, CO and requested a OBDII scanner be ran on my vehicle. I stated the check engine light comes and goes which leads me to believe something is not right with my car. I asked one of two females if they would run a check on my car. She stated the check engine light needs to be on and stay on to run the diagnostic check. This is totally false because I traveled to your competitor Autozone and they helped me without hesitation. Turns out I had three codes pop up. Needless to say, I purchased all the parts from Autozone. Looks like I will be using Autozone for any and all my vehicle needs for my three vehicles. My suggestion to all, DO NOT use O'Reilly's for anything. You will be wasting your TIME!

I came to O'Reilly because my daddy told me to, after needing a jump.
Just came back from vaca and my beater (car) hadn't been run if 4 days.
Afraid that I needed to pay a new battery, I went straight to them.
Couldn't turn the car off (needed to keep it running for the sake of charging the battery) so I waved at the window and my man,Nathan and my girl, Katie came out to help me.
He tested my battery and Katie brought out a jumper, just in case.
Nathan said that I was still good for a while, but get ready for a new one soon.
THEN, Nathan brought out some good stuff and a brush to clean up the corrosion that was on my battery.
He asked me to try starting up my car again
And it started like a beaters dream!
I attempted to tip him, but he refused and told me to come see him when I was in need of that new battery.
Super awesome, helpful attitudes from both!
Love it!
This is the way it should be!
Cassie Patrick

Hi I'm loyal customer for years I wanted to return items with receipt from day before thinking i would get cash back I needed gas to get to work I expected that money he retired it to my chime debt. Card so I asked him how long cashier tells me right now or any minute two days later no money and I ran out of gas coming home I'm 61 yrs old I don't trust this at all now I'm still waiting for MY MONEY BACK DAYS LATER

Our battery died in the parking lot of a store about ten minutes from the O'rielly Auto Parts store in Mt Pleasant. I called to ask if there was any way they could help us. Leo came to us and tried to jump us off and couldn't get it to start. He went back to the store, got us a battery and returned to put it in for us. They also checked the alternator for us. They didn't have to do any of this. The Christmas spirit is definitely alive at O'reilly's in Mt Pleasant. A huge thank you to all of them for their kindness to us in our time of need!

They ordered a part for my car. Told me it was at the store for pick up. I paid a mobile mechanic to come out. When I got to the store, they said it was delivered to the hub but they don't know what where they out it. All within 10 minutes! The hub confirmed it was there. But the store said they had it, but didn't know where they out it. Cost me 100, and my car is still not operable! Worst service and unknowledgeable people I have ever encountered. I would not recommend anyone get a towel from them. Management would talk to me. I want to speak with someone from corporate but they wouldn't provide the number.

I recently was in the Harrisonburg, VA store for a headlight that had been out for months! I was on my way home from work and was having a horrible time seeing to drive in the dark without the headlight. I went to O'Reilly's just to see if they could help me, after another store had told me they couldn't. Don who was an Assisted Manager at the Harrisonburg location went above and beyond anything I could have ever asked for! Not only did he change the headlights for me, once he put the headlights in the one that was out was still not working! He then proceeded to do anything he could think of to fix it. He finally fixed the headlight and I can now drive safely to and from work! THANK YOU SO MUCH DON!

Ordered a torque converter from oreilly's online. The label sent said either return core to store or ups. I went to the store the kid said he couldn't find anything in their system so I would have to use ups. The ups store said that label was not a shipping label and I would have to pay to return it. I went back to the store and when I asked for the manager, magically the same kid was able to return it. Done with oreilly's. I have had other issues with this store in the past. Not shopping there ever again!