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Sourcing R.

Level 2 Contributor

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About Me

Tech sourcing rep



6 Reviews by Sourcing


Radiator last 6 months, they said it was covered but not in stock (it was?), so I had to box it up somehow and ship back on my own dime only to receive a refund which would be a ton of head ache and I'd only get half my money back, I knew I should have purchased it somewhere that had a local presence to make returns easier. These auto parts places are as bad as the shops.

Update: fortunately they sent me a prepaid label that only cost me like $15 or so instead of the $100 I was going to have to pay on my own, but I had to ask for this twice so I'm still not happy but that should be noted.


This is the most frustrating company to do business with. I think they have like two people working for them and make it seem like they are much bigger than they are. Just look at all the negative reviews and you will know you are not the only one pulling your hair out from dealing with them. They do not return messages and are incapable of fixing issue you will run into.


We wasted months of our time trying to get it set up with all the 3rd party integrations it is supposed to bring together in one place. This experience was major hurdle in our expansion, please do not make the same mistake we did. They have a very smooth presentation but that is it, the product awful. Stay away from Docusign as well, their chosen esignature partner, they have the worst support and the integration is worthless.


Do not allow online returns and the local reps will treat you like dirt when you try to return it locally. Online supervisors are rude and do not care about bad online reviews.


My system was hacked when I exposed it to one of their freelancers from a foreign country. I contacted upwork and they said they would investigate. I supplied them with proof. They said they could not prove the freelancer was involved my system hack even though I had my system running for seven years prior and had not been hacked once, until the day I gave the freelancer access to my system. The freelancer kept oddly stating during the process that my system was not secure, even after I explained to him that the only reason it wasn't "secure" was because I was giving him access!? I believe he was doing this to lay the groundwork for an explanation as to why my system was hacked, once it was hacked (my phone system and associated calling account was drained of funds). So as a way of throwing me a bone, upwork said I could give the freelancer whatever feedback I felt was needed. After serious delays in upwork posting my review of the freelancer, I checked back a month later and found that my feedback was removed. They then stated they cannot have somebody giving negative feedback to one of their good freelancers (meaning one that makes them a lot of money). I noticed numerous other negative feedback scores given to the same freelancers who had their negative feedback details removed. Upwork is protecting a hacker for their own bottom Dollar.


Trade assurance only seems there to pacify customers concerned with importing, but it proved to be completely useless for me. The seller knew what words to say to throw the Alibaba representatives off the trail of facts. My particular item was not damaged in transit and this was admitted to by the seller in the Alibaba chat where I kept all of my messages due to the constant warnings from alibaba to do so. I went around in circles with alibaba and they continued to ask for more and more proof no matter what I supplied. Needless to say it was an exercise in futility.

I feel really bad for the people that buy container loads of stuff and get screwed.

"Zhenglong sports utinsel company" and their sister company / broker "Wuyi smart vehicle company" are the company I purchased a sample electric ATV from. There were so many things wrong with it, from broken and sloppy manufacturing, to parts that appeared to have been laying around a warehouse and then thrown together (they were scuffed, dented, chipped, and rusting). That said I would have a useless pile of junk if I did not happen to be very handy with everything from welding, to rewiring electronic circuits, and generally able to fix all of the issues that the item shipped with. I also had to be able to source bad parts from other places. This "sample" is completely useless as a sample product for which I intended to resell on a volume basis.

Sourcing from Chinese suppliers and manufacturers via Alibaba is useless due to the extremely poor communications and/or translation software. China will not be a viable country to source products directly from as long as there is this poor communication and poor quality control. At this point anything I source for resell has to come from a third party (if it comes from China) that does their own quality control and has easy to understand fluent English-speaking representatives.

Sourcing Has Earned 4 Votes

Sourcing R.'s review of Upwork earned 2 Very Helpful votes

Sourcing R.'s review of securitytrax.com earned a Very Helpful vote

Sourcing R.'s review of Advance Auto Parts earned a Very Helpful vote

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