J G.

The worst email support ever! There's no phone number to call, so your only option is to open an online support ticket.

I lost my password, and I've been locked out of my account for days. I opened a support ticket right away and finally got a response after three days!

I replied to their request for information this morning. It's now ten hours later, and I'm still waiting for a reply. WTF? Am I supposed to wait another three days?

This is outrageous and totally unacceptable! You shouldn't offer a service if you can't handle your customer load.

Do yourself a favor and find a different email provider. I wish I did. It would've saved me a lot of undo stress and frustration.