O'Reilly Auto Parts

Made two trips for a blub for my 2008 Kia Rondo. Simple. After looking up on my OWN, I found the correct bulb for my vehicle this after TWO trips to OReillys and getting the same line... this the bulb you need, they only come in two packs and that will be $50. BULL! I found the correct bulb after watching a YouTube video and looking on OReilly's sight to find they have single bulb that is the CORRECT one for my car... and they are $21 each. FAR cry from the crap the dude at the counter was trying to spoon-feed me. Guess it's because I am a woman they think I am dumb. Will never shop at this place again!

My part was not delivered to the store for me to pick at the scheduled time so without notice it was pushed back bcz according to the assosiate working it was the only part to be delivered today. My part was not as important to them as it was me

Walked into ur store in Flint, Mi on Dort Hwy... I was immediately unwelcome due to the fact that I was wearing a mask and gloves, as I walked into the store I noticed what I needed right away and as I look through my options, Mandy the store clerk and Cody the store clerk walked in and said loud an directed to me to hear, she said and I quote "I've been exposed for two weeks, I haven't worn a mask so I don't see why anyone else is" immediately I put down what I came to get and made a Michigan round about right out of there without buying nothing!... no1 care to hear ur political views or stands, when ur at work u leave that at the door... Clearly this is a public safety issue incense the parks refused to follow protocol they should be removed and replaced with someone who really wants to do the job they are paid to do... my complaint will be filed what the local health Department as well as BBB, and O'Reilly corporate office. This store lack responsible Clerks

Peter is a good worker, he was really helpful. He didn't give up until We solve the problem. He works at 9811 potranco road San Antonio tx so if you want a good service go to this store.

I worked at this company for three years too many. I left due to being harassed and deliberately not told information pertaining to the job so it would "be funny" if I could not accomplish it. One of the managers pulled one of the coworkers in one at a time to show them a video of some korean chick in a bathtub squirting condiments on her chest because "it reminded him of me". I was miserable the entire time I worked there. They also deliberately did not give me a good work scheduled. EXCLUDING training (which they made everyone go through) they moved my schedule every two weeks and I could not get used to a work schedule as they would all be incredibly different. I went to them many times, they just thought it was hilarious. The company does not like women and you will hate men by the time you leave. All they do is talk horribly about their wives and not do their jobs. I was not allowed to succeed or I would hear them crying about it. I hated that job and was harassed everyday. I do not recommend working here if you are a woman. I tried to go to HR many times but the supervisors denied everything and I looked like the office $#*! who "can't take a joke". This was the corporate office too so there are no safe places to work at in this company.

I had the opportunity to be serviced by the store on 83rd Ave in Peoria, AZ. I worked with the Store Manager, Robert Robinson III, purchasing a 2016 GMC Acadia battery. O'Reilly tauts a low price guarantee and they proved it today. We found a battery at Advanced Auto and brought it to their attention. Not only did they accept the lower price, they even called the competing store to see if there were any other deals that we did not know about so we could get the best possible price.
In these times, every penny counts and this store went above and beyond to ensure every cent that we paid counted and wasn't waisted. You don't find that too often. Thank you for your focus on customer service.

Went in to pick up a shifting solenoid A got home noticed bag in box open thought nothing of it installed solenoid replaced gasket added three qts of atf go to start car no difference check engine light came back on flashing o/d light came back on same shifting problems as before put scanner to read codes same as before repair they sold me a returned non working part now I have to do it all again last i checked atf
Is not free if i happen to tear gasket not free just because they sold me a returned broken part I don't know if after this will I ever do business with them again may have just lost a loyal customer

Axle seal spring broke causing fluid to leak ruining brake shoes and drum. Seal and bearings were replaced under warranty but $240 worth of additional parts were not. Then they tell me that they shouldn't have covered warranty because all of their warranties only cover parts if a CERTIFIED MECHANIC INSTALLS THEM it on the very fine print on the back side of their receipts. I didn't ask for free parts, I just asked for a discount which they offered $20 off. Wow be a loyal costumer forever but this is the last time I ever buy anything from them.

This is 2nd visit. I thought i found perfect store. Last week had such a great experience in fact so great i trusted oreileys and decided to go back for another purchase. That was plan. Tonight i was humiliated by the black clerk. He was rude. He didnt offer any help in fact went right past us knowing we needed assistance and proceeded to help another customer. I will not shhlop hre again. He ruined my visit. We left. We will now shop at Auto zone where we were treated with excellent service and quality products! Goodbye O'Reilley's. That guy needs training!

I have been restoring cars and trucks 35 years walked into orilleys in fountain hills tonight talked with the manager about ordering me a 302 motor with an automatic transmission for a 1976 Ford truck I'm restoring for a customer she was rude unprofessional so I walked on out called from my truck contacted AutoZone in Scottsdale the commercial rep at that location was polite helpful and a real pro it's a shame orilleys has really went down hill.

I was sold wrong part then when I went to return the part they would not give me back cash so I was able to go buy my new part because they didn't have the right parts in stocks the staff was so unprofessional and rude when I had tore my truck apart thinking I had proper parts and they screwed me so I wasn't able to get part that day I list two days of work because of there policies. When u but stuff on a debit card it's a cash transaction Walmart and every store returned ypur money back in cash u get a choice the hurt me financially.

It is the worst place to work they expect more out of you than you can give they pay slave wages stay way get a job some where else do not work at o'reillys