I purchased a bed frame from OJ Commerce in March. It arrived quickly, which I was happy about, but it wasn't until I finished assembling it did I see a small sticker that said the product contains formaldehyde. Formaldehyde is KNOWN to cause cancer. There was nothing in the product information online that stated this. So, they failed to disclose this, and you only would have seen had you noticed the small sticker on a part of the bed frame. The bed frame also stinks from the poisonous chemicals. But the cherry on top was when I requested to return it and stated why, they told me that I could return it and should just send them the tracking number... meaning they wanted ME to pay for the return shipping for an oversized product that they falsely advertised. There was no way I was going to drag a bed frame to the post office. They're a fraudulent company. I should have just gone with Wayfair or Hayneedle because they have awesome customer service. I took a chance on OJ and I learned my lesson. I also reported them to the Better Business Bureau which I have never done before with a company.
The product came at a reasonal time. Th product was what we wanted. I called to check on arrival time and it was right on time and in good shape. I would order again. Thank You
I ordered 6 dressers from OJ Commerce through Ebay. The day my first dresser arrived it was clearly damaged just looking at the box which was busted through straight through to the product and you could see that the product was smashed and broken. I immediately took a photo and sent it to OJ Commerce through Ebay. They claimed they could not see the photo clearly and asked me not to file a case through ebay: which is crooked and shows their attempt to not have to refund anything from the very beginning! Through Ebay they declined my desire to return the items. In the end, I had to file through paypal to resolve the situation, and OJ Commerce said to paypal that they will only accept the return if I ship back all the items at my expense. Well I had sent them pictures of 4 of the six dressers that I opened up and they knew that the cardboard and packaging was removed from the dressers and ripped. I'm not a packaging company and it would cost probably over $200 to ship back the dressers. Not a good company to do business with!
I was suckered into purchasing the biggest piece of garbage
Nightstands weren't big enough to hold anything
Piece of crap company found in Walmart. Beware don't buy anything from these losers
Really tight on money so looked for a good deal on a twin bed with trundle bed. OJ Commerce had on advertised for $79.09 w/ free shipping! Almost $50 cheaper than the other ones I was looking at. So I e-mailed the company on Ebay and asked if the price was right because it seemed so cheap. He replied the price was right and thanks for reaching out to them. Ordered the bed 5 days ago and curious why I haven't seen shipping info, I get a notice from Ebay the order has been cancelled. After calling the company and finally getting an answer from the OJCommerce rep said they made a mistake and are returning my money in up to 7 days. They have already had my money 4 days, now 7, and I'm reading about people who don't get there money for up to a month if at all. My wife is contacting the Florida States Attorney to see if anything can be done. I feel like I have been scammed by this company even though it just happened. Their phone reps were very disconcerting, and gave the impression it was too bad for me. Oh well my wife's mean as hell and she's out to get their $#*!. DON'T BUY FROM THIS COMPANY! SCAMMERS!
The dart board was packaged very nicely. It arrived quickly. The dart board is fantastic. Fun, colorful and more entertaining than thought it would be.
HORRIBLE QUALITY, prefabricated wood furniture with difficult assembly, poor sturdiness, and THE WORST CUSTOMER SERVICE. You can't even get a response by calling- was on hold for 15 minutes and never got anyone. Tried again, was sent to a voicemail. Tried to complete a customer service form, which wouldn't submit. Sent an email and still haven't gotten a response. Terrible experience will never use again.
I ordered a window a/c unit. I recieved it 3 days later! Wasn't expecting it for more than a week later. The unit was exactly what I ordered and works great.
I bought a BEP Marine rocker switch.
The price was great, the switch was bona fide BEP and works great.
Delivery was on time.
Have already bought from them again.
I needed 4 chairs for my office, and needed chairs that were wide and sturdy. OJ Commerce had a great price for 4 chairs, and delivered in just 4 business days.
Easy set up, just a few chips in the wood. It's arrived on time. Sturdy thus far, but I haven't sat anything on it yet.
Thank you for delivering my stuff so quickly. They were undamaged and fit right in the spot I put them. Thanks and keep it up.
This is the second Chloe stained glass window I have purchased human and I love both of them. Thank you so much
Well made beautiful basket. Perfect for decorating. Will be using it to store blankets by the fireplace and to put a plant.
I and my husband are very happy with our new tv stand. The instructions were very helpful. Would recommend this product.
We love our cabinet it was perfect for what we needed it gave us so much more storage space would recommend the comfy to all my friends and family
We recieved the sandbox we ordered in a timely manner, we have not opened it yet but I'm hoping it will be what were looking fornfor my grands playground.
Ok so I ordered a microwave stand an when we finally got it the peices were wrong an there is no way to put it together an I dont know if i talk to Walmart or you guys i need help please.
My kitties love this condo as it's super sturdy. Covered in carpet and not fabric so their claws don't tear it up. Already assembled so all you do is unbox it! Love it!
The trays were a much better quality then expected and I enjoyed doing my DIY project on these. I looks forward to ordering more in the future.
Answer: I received my item promptly. There was an issue and customer service addressed it immediately to my complete satisfaction. I highly recommend this company.
OJCommerce has a rating of 2.4 stars from 885 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OJCommerce most frequently mention customer service, return shipping and worst company. OJCommerce ranks 18th among Furniture sites.