This tv stand is absolutely beautiful and was extremely easy to put together. Fits my 50 in tv perfectly
It a perfect fit for my living room. It came just as it was described. They are the best furniture company I have ever deal with.
I received broken parts and quality it trash, i will never recommended this merchant. So please be careful.
I bought this for my great grandson and his parents loved it. I was due to arrive on the 7th and appeared on the 1st of May 2020. Very nice since the fellahs birthday was on the 5th...
It's a Great! Swing And easy to put together. I love it. I recommend this item. My family had in myself for really enjoying it.
I bought a 4 door cabinet which was perfect for all my kitchen dishes. It is such a cute, sleek cabinet with just enough space.
First of all we LOVE Monarch products. My Husband is a whiz at putting these together. They have all arrived in GREAT shape with instructions. Affordable and attractive.
THANK YOU OJ Commerce
I ordered a Carson fireplace tv counsel through Walmart.com and didnt know it would be coming from OJ Commerce.
They are not allowed to charge my card until the item has shipped. It was marked shipped two days after placing the order (Sept 20) and the money was removed from my account.
It was marked to be delivered in three days (Sept 23). After those the 23rd came and the tracking number still showed that it was not picked up from OJ Commerce.
After calling OJ Commerce I was told they created a shipping label but marked it as hold and it should be shipped that day.
The following Monday (Sept 26) it still had not been shipped. I called OJ Commerce again. They said FedEx picked it up on the 23rd. After spending most of the day calling FedEx and OJ Commerce I finally told them to refund the money. 15 minuets after telling them that they ship it.
I had already started looking for a tv counsel so I called them back and told them I already told them to refund the money, they are a week late shipping, and I spent all day on the phone trying to get them to do this in the first place and I no longer want any items from them if this is how they conduct business. I was told that I keep changing my mind and they are not going to do anything about it now.
DO NOT BUY FROM THIS COMPANY ON ANY SITE! I purchased a small three drawer chest. The problem is the misleading representation of the item and because of that I am unable to use it! The drawer fronts are 5",6" and 6" and 17 1/2 inches wide, but all three drawers are only 15" wide with 3 1/8" depth and only 4" clearance, and only 13" deep! The chest is 16 1/2" deep. The ad states that it is 18" deep and it is only 16 1/2" deep and only 23 5/8" wide not 24"
So now I am out the money, and stuck with a chest that I can't use, because what I need to put in it will not fit! THEY WANT ME TO PAY TO SHIP IT BACK, WHICH WILL COST MORE THAN THE ITEM
This is their response to my email I sent to them.
Dear Susan Fisher,
The item must be returned within 10 days after receiving this RA.
RETURN AUTHORIZATION #, ADDRESS AND INSTRUCTIONS:
1. Wrap the package carefully in the original manufacturer's packaging
2. Return the item(s) to the address provided using your preferred shipping carrier.
3. Returns sent to our administrative offices cannot be accepted.
4. Provide us with the tracking number/s of the return. The tracking will be on the receipt provided by your shipping carrier.
Refunds will be processed after the return is received and inspected by our warehouse.
NOTICE:
A. All returned products MUST be in their original condition and packaging. We cannot take returns if products have been assembled or modified. All items will be inspected upon return.
B. Return shipping costs are your responsibility.
C. Customers are responsible for returns to any address other than instructed.
We generally complete the inspection of returned goods within two business days of receipt in our warehouse and process the refund. It may take 2 to 3 additional business days for the refund to credit to your account.
Very satisfied with the fast delivery and product. I will certainly buy from this seller again keep up the good service and thank you
Very easy to put together, it's very sturdy and stylish. Very good product for the price. We have a 47 inch TV fits nicely.
This flag was just what my son needed to decorate his dorm room. It is a quality product and it arrived much sooner than expected.
Well built is probably why some say it is difficult to assemble. Sturdier and more space than expected. I am very satisfied thus far.
We ordered a tv stand. It looked great. Just what my grandson wanted. Fast delivery and great service. I would use this company again.
I've made two purchases with no issues and also had a good experience with customer service regarding order tracking for one of the items.
Its a pretty kitchen but some parts were broken and the handle to the fridge kept coming off. It wont screw in. Not happy about that at all.
I ordered the Little Tikes big digger sand box for my grandson's birthday. Very satisfied with purchase, cant wait for him to open & enjoy!
So far fedex has lost my delivery. How can you loose a couch? This company seems to think their duty is over. Nope. Gonna get on this fixed.
Where can I find replacement parts for my microwave cart doors? My toddler leaned on them and they have broke the door pins.
Answer: I received my item promptly. There was an issue and customer service addressed it immediately to my complete satisfaction. I highly recommend this company.
OJCommerce has a rating of 2.4 stars from 885 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OJCommerce most frequently mention customer service, return shipping and worst company. OJCommerce ranks 18th among Furniture sites.