OJCommerce Questions & Answers

Here’s what consumers have asked with answers from OJCommerce staff and previous consumers.

7 questions answered

0% answered in 1 day

Question:

Was there any resolution to these problems? i find myself in the middle of a damaged item that ojcommerce is unwilling to accept or refund.

Answer:

Not mine-after a long battle. They still will not stand behind their defective item. Sorry you are in the same boat:-/ This company should be out of business. They are a disgrace.

By Paula R. over a year old

See more answers (3)

Question:

How do i receive a tracking number for my item i purchased How do i receive a tracking number for my item i purchased

Answer:

The tracking number was included in the confirmation email.

By Danielle C. over a year old

See more answers (2)

Question:

You are not legitimate. i'm contacting the better business bureau. now! today. having difficulty returning an item! You are not legitimate. i'm contacting the better business bureau. now! today. having difficulty returning an item!

Answer:

I received my item promptly. There was an issue and customer service addressed it immediately to my complete satisfaction. I highly recommend this company.

By Judy P. on 12/15/23

Question:

How do i track my order? How do i track my order?

Answer:

My package was delivered via FedEx and a tracking number was provided. I also received emails from OJCommerce on status.

By Judy P. on 12/15/23

Question:

How come i can't get through and i get no response from emails? i call and am immediately disconnected with the message, "you are unable to take call? How come i can't get through and i get no response from emails? i call and am immediately disconnected with the message, "you are unable to take call?

Answer:

OJCommerce customer service is horrible or does not exist

By Nat R. over a year old

Question:

Ordered something in december 2018...been over a month and item never shipped. do you even have the product? Ordered something in december 2018...been over a month and item never shipped. do you even have the product?

Answer:

They changed my shipping date twice, I think it's a fraudulent business,

By Jesus G. over a year old

Question:

Why does it take this company an eternity to ship items??? Why does it take this company an eternity to ship items???

Answer:

My package arrived in less than one week. It appears they purchased from the manufacturer, and the manufacturer shipped it.

By Judy P. on 12/15/23

Question:

Does oj commerce usually deliver on time?

Question:

Paid with pay pal but have not heard from you re despatch or approximate delivery date. margret phillips

Question:

123

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

OJCommerce Questions & Answers

Was there any resolution to these problems? i find myself in the middle of a damaged item that ojcommerce is unwilling to accept or refund. Was there any resolution to these problems? i find myself in the middle of a damaged item that ojcommerce is unwilling to accept or refund.

How do i receive a tracking number for my item i purchased How do i receive a tracking number for my item i purchased

You are not legitimate. i'm contacting the better business bureau. now! today. having difficulty returning an item! You are not legitimate. i'm contacting the better business bureau. now! today. having difficulty returning an item!

How do i track my order? How do i track my order?

Ordered something in december 2018...been over a month and item never shipped. do you even have the product? Ordered something in december 2018...been over a month and item never shipped. do you even have the product?

Why does it take this company an eternity to ship items??? Why does it take this company an eternity to ship items???

Does oj commerce usually deliver on time?

Paid with pay pal but have not heard from you re despatch or approximate delivery date. margret phillips

How do i return items and since walmart have them on there site, they should deal with them>>if i had known i would have difficulty returning.

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Was there any resolution to these problems? i find myself in the middle of a damaged item that ojcommerce is unwilling to accept or refund.