I also fell victim to this company's scam on Black Friday. I purchased a tv off of Walmart's website, with OJ Commerce being the seller. Two days later I received an email from Walmart saying that my order has been cancelled due to a pricing error. After reviewing other people's reviews, it wasn't just a tv... it was a ton of other types of merchandise too that all had "pricing errors"... yeah right. That's what you call a scam in order to get people's credit card numbers.
I would not order from this company again. I purchased a bicycle from them and the very next day the price was reduced nearly $150.00. They refused to offer a price adjustment or price match. Bad business in my opinion. I will not shop with them again.
I purchased couple of Sauder Bookshelves from OJCommerce. Shipment over 3K miles arrived 2 days earlier than it was promised, and packaging was very sturdy and robust, no damages whatsoever. Amazing. Bookshelves were not too hard to put together, as long as you read the instruction first. Plenty of extra nails/screws came handy too. I am very pleased with the quality of the bookcase, considering how (little) much I paid for them.
I bought 2 for my art and craft supplies. Doors on both cabinets uneven at top. The husband had to file the top of the inside of the lock of both cabinets; so the lock would work. The veneer and top had to be glued down in areas. He had to redo areas to make them look good. I am fine with them. If they were perfect; they would have cost over $800.00/each for solid wood.
I was excited when I opened the package and show that it really matched the color of my bedroom furniture. As I put it together it wasn't what I thought. The middle bar with the three legs that should touch the floor didn't come close - not one of them. I also ended up with 2 extra slates because the holes to screw holes where set it up wrong. I am worried about the stability of my bed.
I received my daughter's bed within a week of ordering it. The quality of the furniture is better than expected, I assembled it solo when it called for 2 people. So it was pretty user friendly instructions. My daughter loves her bed!
The mud kitchen it cute, a good size and the kids will love it. It arrived before the scheduled delivery date. Putting it together was another story. A couple holes were too big and one of the slats twirls. Other places had no predrilled holes. We've about given up on the cabinet door. But the kids will love it. Takes at least 2 people to put together.
I ordered some sofas, waited 2 months they asked me to wait another 2 months and didn't accept, after all they brought my sofas totally different color, no refund no nothing, they are asking me to return them to fedex by myself two sofas without my mistake!
Just terrible!
I purchased an arch for my garden. When it arrived there were parts missing. I sent them an email and after numerous back and forth and promises to send a replacement there's been no resolution. They make a promise and don't follow through. I have to follow back up with them to which I get another promise with no follow-through. They consistently lie. Don't waste your money and time.
I made a purchase to Walmart and you were the ones that sent the item to me and is damage. I really need someone to contact me to see how you going to solve the problem as I don't want to keep an item that is not going to work. See attached pictures for item damages. Please contact me through email or phone call: *******502 Yndhira Rodriguez
This mirror was delivered today and I absolutely love it! I was looking for a large mirror and it's the perfect size, better than what I expected. Great quality. Definitely will be ordering from this site in the future!
We sold to OJ Commerce for 1 year. During the course of our relationship every single check they sent required our accountant to email them and argue over the amount paid. Not one check was correct. After a year of this nonsense we parted ways with them. They refused to get off our Amazon listings, threatened legal action against us for "defamation of character" of their business when we reported the listings to Amazon to have them removed. This company are a bunch of crooks, plain and simple. The "customer service" group was the department of scams, trying to get us to pay for the most ridiculous things and then ignoring us when we presented facts to the contrary or reiterated policy to them.
WORD OF CAUTION to all suppliers: do not expect OJ Commerce to pay you fairly or to act with professionalism. They are internet retail thugs in every sense of the word.
I purchased the Maxton Bar Cart it is a nice big sturdy piece of furniture. Easy to assemble as well. The only draw back is the color the picture showed a silver bar cart I was not aware I purchased the gold one until after I got it. I would have preferred the silver color to go with my lamps and decor.
Was impressed with the quality of the boat cover and delivery was on time. The 4 year warranty was the deal maker for me and hopefully it's something they honor in the future as I've only had it week.
I purchased this bakers rack from OJ Commerce through a major chain store and love it! The International Caravan Valencia Resin Wicker (wicker color is honey) and Steel (chocolate in color) is a 4-tier 12-inch wide plant shelf. It is well made, looks great inside of my home. Shipped quickly. I would recommend it to anyone who wants to add green foliage, pictures or decor to a small area. I couldn't be happier!
I ordered a 5 shelf bookshelf for our family room. I wanted something inexpensive because we have 2 puppies that chew on everything. The bookshelf we received was the same quality as the Ikea bookshelf we already own. It was easy to assemble and exactly what I was expecting. The shelf storage boxes I already own also fit on it perfectly. And delivery was free.
This is my second trampoline. The 1st one lasted for many years. This is a better trampoline than the other expensive ones. I like that this trampoline does not using metal springs as they broke quickly
I have been searching for a month for my products. Not only did they have it in stock, they were accurately described not like all the other websites I visited. Plus it was deliver in a couple days when other vendors said 3-4 weeks.
Ordered a dining room table to match my dining chairs. The discription was very misleading because they had the exact chairs I have with the picture of the table that comes with it. Now in returning the table because of the different color variation, they want to charge me a 20% restocking fee. Their customer service people are extremely rude and could care less when you call to explain the reason you are returning.
Do NOT waste your money with this company!
I ordered two balls for my kiddos. The balls got here in just over a week. I filled them up, both have held air the past four days. The colors, blue and purple, are very nice and vibrant. We have played dodge ball, four square, kick ball.
Answer: I received my item promptly. There was an issue and customer service addressed it immediately to my complete satisfaction. I highly recommend this company.
OJCommerce has a rating of 2.4 stars from 885 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OJCommerce most frequently mention customer service, return shipping and worst company. OJCommerce ranks 18th among Furniture sites.