NZSale is a very good shopping website for me, I don't need go out then can buy what I want. Excellent idea of shopping...
NZ Sale is always our top online store in buying clothes. Keep it up and continue to look for more brands we couldn't buy from NZ.
Love the website great product and prices service quick and nz shop in Tauranga where I can take back goods if not suitable
My parcel came 3 days later than I expected. I wasn't able to give it as a gift on our Christmas party.
Hello, Margie. I would first like to apologize for the delay in your order, and would also ask that you provide us with your order number here, so that I could look into this matter, and provide your feedback to the relevant team. Cheers.
I like that NZsale has a range of products from homeware, clothing, baby gear, shoes etc. And the products are very inexpensive.
Everything comes as stated. Some good bargains! Would love it even more if there wasn't such a long wait on some items!
You are honest with shipping dates and have sooo much selection! Best thing is combined postage or free that i got with my first order! Thank you :)
Brought product on 6 of feb, and now is already 6 of March, still haven't dispatch yet, and I cannot find refund or any option.
Thank you for your review and I am very sorry that the order has not reached you yet. Hence, this has been escalated to our supplier to check further on the order. They will get back to you with an update via ticket number 5740490. You can view the response via your NZSALE account > Contact Us.
All products quality arrived as to expectectation, just takes a lot of time, days/ or even month to come.
Always have a good experience with NZ Sale and am able to get hold of good bargains and reliable shipping. Times vary occasionally
Interesting sale, good prices but way too long to wait to get items. Would be nice to have better communication regarding dispatch times.
Hello there Demie. We appreciate hearing from our customers, and we will be sure to pass your feedback down to our teams, as feedback such as yours is imperative to allow us to grow moving forward. If you ever have any confusion regarding this dispatch of some items, feel free to call us on 04 971 7258, weekdays, as our team would love to give you a hand.
I've bought a few things from nzsale. Always had a good experience. Great deals, good tracking system and their processes are explained clearly.
NZ sale has a good range of products and great pricing. Failure to deliver occurs from time to time which is very disappointing
Had a few hiccups over the years and some products have arrived smashed or faulty but I really like the scottage clothing and contour make up
Thanks so much for sharing your thoughts with us, Sarah. We really do appreciate reviews that highlight both positive and negative aspects of our service. If you receive any damaged items in the future, be sure to give us a call on 04 974 7258, as our team would love to give you a hand and make things right. Cheers. (:
There is always heaps of choices when shopping on NZ Sale, with the confidence that you can return the items if they don't suit.
There is so many products to choose from while shopping for Xmas gifts that I could spend hours browsing knowing I am getting a great deal
My order was cancelled on the 18th October without informing me and I have not received my refund yet! I will not purchase from this site again!
Hi Patricia, thank you for your message and I am sorry to hear that your order was unfulfilled. Could you please let me know the order number and I will check further on the refund status for you. Looking forward for your reply.
The NZ sale shopping experience has improved heaps. Purchases are delivered way faster. Returns are easy & hassle free. Great value purchases.
Saw a bunch of amazing deals here and decided to go all in and just have the time of my life! Recommend!
Thank you Marion for your review and we are glad that you are happy with our products and services. Happy shopping.
Very easy! It was quicker than I expected to receive my goodies, as some were for others for christmas & arrived in time for it! Thanks!
Answer: Hello Michelle, Thank you for your message. Can you please advise the order number and I will help check on it for you?
Answer: Hi Jaroslav, thank you for messaging us. I am sorry for the delay. The order has been dispatched today and you can expect them soon.
Answer: Hi Akeneta, thank you for your message. The item has been dispatched and you can track the item on https://www.nzpost.co.nz/tools/tracking/item/LZ977707109NZ.
Answer: Hi Katey, thank you for your message. Could you please let me know the order number and I will check further for you. Hope to hear from you soon.
Answer: Hi Sheryl, thank you for your message and I am sorry to hear that you have not received a response for your queries. Could you please send a photo of the item received that shows the size to attachment@mysale.com. Please include the order number as well. Looking forward for your reply.
Answer: Hello Tania, Thank you for your question.To use a store credit, promotional code or voucher simply browse our sales: 1. Add your favourite items to your cart 2. Click "Äpply Voucher" at the payment details section 3. Select the amount you'd like to redeem which is available in your account during the checkout stage. From here, we'll deduct the value of the credit from your order. You can view your available vouchers and their expiry by visiting the My Vouchers section of your Account. Please note that vouchers can only be used on sales event items and not their postage. Any leftover or unused vouchers will be reinstated on your Account. Be sure to keep note of the 'use before' date that is listed on your Account to avoid missing out! Should you apply a voucher to your order and not complete the transaction, it may take our system up to 15 minutes to refresh and to return your voucher back to your account. Make sure you click on the voucher before you confirm payment as it's not possible to add a voucher after you've completed your order!
Answer: Hello Shipra, Thank you for your question. I apologise for the delayed reply. You can find our return policy here: https://www.nzsale.co.nz/ReturnPolicy.aspx?cid=10
Answer: Hello Oskar, thank you for your question. I apologise for the delayed reply. All information on product is available on the website under the product information.
NZSale has a rating of 2.6 stars from 674 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NZSale most frequently mention customer service, store credit and commerce commission. NZSale ranks 4th among Flash Sales sites.
Thanks for your feedback we are always on the look out for more exciting brands.