On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far easy!
I hope everything is sized correctly.
If not, I hope return will be easy.
Great if it comes quickly with free shipping.
So far easy!
I hope everything is sized correctly.
If not, I hope return will be easy.
Great if it comes quickly with free shipping.
Very good and easy checkout overall a good experience. One garment was very large for a small, the colors and textures were very good.
Very good and easy checkout. Great shopping experience.
I have been trying to return these items since I have received them and have not had any response to my emails.
I am allergic to the "cotton blend" fabric. I contacted the company NORA CORA and explained my problem and requested info on how to return the products. NO RESPONSE TO DATE! I do not recommend this company and will certainly not purchase from them again.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Per checking, we have replied your return request on July 6. Please check spam emails if not seeing it.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Screens change; information was not consistently on screen. And the shipping cost is HORRIFIC.
The fabric was different than I expected, but still great pants
Surprised at how long it took to ship because I didn't know it was coming from out of the country
Sizes run small. The pants I ordered looked nothing like the picture and were two sizes to small
Very easy to navigate and find my size. A lot of choices for plus size.
Great Prices, the quality of the products were ok my items fitted perfectly
Your only payment option is PayPal? I did not like that. I still have not received my 4th dress... all of the dresses (3) that I have received are too big... I have to send them all back and pay for the shipping...
Thank you for your feedback. We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
After inspection, your fourth product is still in transit, sorry for the delay and thank you very much for your patience in waiting.
By checking, your order (the remaining items) is still in transit. Thank you for your patience, we will urge the logistics provider to transport the package for you as soon as possible.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Your only payment option is PayPal? That totally sucks! This is the 20th Century, bring your payment options up to date!
Although I like the tops, they are not the quality I expected
Loved the merchandise selection. Let's hope they all fit. I love the tops I selected
I am accustomed to items that I order arriving within a day or two. I ordered 2 short sleeve shirts. One arrived in 6 weeks the second shirt has not arrived as of this date. I placed my order on June 7 hoping to be able to send the second shirt as a birthday gift. At this time I will probably have to purchase another gift. I do like the shirt that I received. The sizing is confusing as I did not know that Noracora carries plus-size clothes. The medium is not plus size.
At this point, my shopping experience has been good. This is my first order placed. Concerned about the 2 weeks before the item will arrive.
Great prices, wonderful dresses... if they would look like they do on the pages... glad I only bought 2... also glad that a friend of mine took them
I bought my mom a pair of pants on this website and she quite liked them. We buy your usual size and they fit you perfectly. They adapt well to the body, they fit well so that they do not fall but not too tight. It is not transparent at all.
It was wonderful. Have not received order as of yet, of course it was done and is the first.
It was wonderful. Have not received order as of yet, of course it was done and is the first.
I like Noracora cloths.
Sometimes the sickest are a little smaller, but I always pass it down to my family. It's a little better doing that and order another size than sending it back at the mailing return is. But I still like Noracora. I have two sisters that's also now shop thru Noracora, and a lady ask me at a wedding where I got my dress so I told her Noracora.
She sounded excited to look at your site. Sometimes when I order it takes awhile to get it. But I think I'm so excited for it to be delivered. Hats off to Noracora for selling beautiful items.
I like Noracora cloths.
Sometimes the sickest are a little smaller, but I always pass it down to my family. It's a little better doing that and order another size than sending it back at the mailing return is. But I still like Noracora. I have two sisters that's also now shop thru Noracora, and a lady ask me at a wedding where I got my dress so I told her Noracora.
She sounded excited to look at your site. Sometimes when I order it takes awhile to get it. But I think I'm so excited for it to be delivered. Hats off to Noracora for selling beautiful items.
Disaster was not aware of where the items were coming from, that would have been a great help in knowing that the items were not true to size and 1 item size did not change and it was not noted until after shipping and I am confident that I selected the correct size.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The items I purchased fit true to size but some of the material was not as I expected.
Very easy to shop, save and check-out. Also information on items is easy to find.
First time ordering from noracora, all went well. Thank you!
I hope I like the dress I ordered. I wish you had petite sizes.
First time ordering from noracora, all went well. Thank you!
I hope I like the dress I ordered. I wish you had petite sizes.
Website should state U.S. customers must use PayPal.
Website should state U.S. customers must use PayPal.
Trying to return items, need some sort of return # but can't get a reply on how to do
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!
Thanks for your support, we wish you a pleasant shopping and sorry for any inconvenience caused.
We are a multinational online shopping site, and our products are shipped internationally. So the shipment needs time.
We will try our best to provide the way to customers with the most convenient to shop.
We`ll keep improving our service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!