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Reading the 2019 reviews, I hope you people are not frauds. I just spent over $300. It's illegal to false advertise. Your company can be investigated.
asked by Mia V. on 4/16/19
4 Answers
Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
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I use online shopping reluctantly and when I can't speak to someone live every time I call like HAUTELOOK AND VENUS, BOSTON PROPER I will not order..

No phone number and no customer service is a RED FLAG!!

We must SLOW DOWN and think!! Before giving your credit card info .. also Only use PayPal. They have the ability to freeze their funds when fraud complaints come in!!

...And refund your money!!!
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Just wanted to reinforce what dee k. wrote. The US Federal Agencies have no jurisdiction over companies which have no US presence--I used to be a federal investigator. And, independent attorneys can do nothing to support litigation in such cases, not to mention that $300 would not merit an attorney's representation. Had this been a local store, you might have had a shot at a small claims court recovery. I'm not an attorney, so please feel free to double check.

It looks like someone was kind enough to respond really quickly to encourage you to contact your cc company, your best hope.

There are a number of similar scams on the net at present, great looking clothes at well below normal sale prices. Clothes made of better fabrics--soley for the photo shoots--drape better, so, off the top they look more flattering. The same old 'if it looks too good to be true' hasn't changed, but I hope you haven't learned an expensive lesson. I've had some from Neiman Marcus--the worst of any established brick and mortar when purchasing via their online sales, despite their upscale rep and clientele. I suspect we're all in for a rocky ride as the brick and mortar retail stores are rapidly disappearing.
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It's a Chinese company. Th US gov't. won't investigate unless millions are affected. Like Mar said - cancel your order through your CC company ASAP!
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