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1 Review by Kate

JoAnn Fabric

JoAnn Fabric

4/27/19

I have a large amt of JA receipts--mostly cash. I'm injured, unable to work (no disability) & had hoped to make items for resale. (MBA, RN, aargh) I was buying low-priced items so there are a lot on a receipt & I have a lot of receipts. JAs IDs items with useless terms & UPC #s, so it's a royal pain to match these w items. I started to do some returns wo receipts--for lowest sales price store credit. A few days after I ret'd > $40 worth & was issued store credit, I drove 34 mi. to be rudely told there was 0 left on the card--JoAnn's Asset Dept cancelled it. The store refuses to give me back items I have receipts for. JoAnns state that you can do a refund wo receipt for store credit but NOT that they may retroactively cancel it & then require info that only someone who still has the receipt would know: date, the other items on a 'lost' receipt?, city/st,,etc, while keeping your goods? Cust svc won't discuss it & shunts you to a recording, try it to see their demands: 800-859-8529.

Tip for consumers: I hope I've provided some useful info above re JoAnn's. I'm new to this site and I think it's a great addition to the internet, providing more space and some guidelines on what to include to be helpful to users than most. :)

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