Anna S.

I made the mistake of ordering 4 items before I found these reviews. It was within the 24-hour window during which I could cancel at "no charge". Oh, sure. I canceled and also asked them to acknowledge the cancellation. Nothing. Instead I receive an email 2 days later - 2 DAYS! - saying 3 items have shipped and I'll get a refund on the fourth. Oh, sure. 2 weeks later I received another email saying the last item has shipped. I haven't received anything yet but I'm sure it will be heading for the trash. Obviously they will take your money, and you have no recourse regardless of what their own refund policy says online.

I filed a billing dispute with PayPal and they actually DENIED it! If this doesn't qualify for a refund based on a billing dispute, I don't know what does! PayPal is useless. I won't use them again. Perhaps if I had used my Bank of America card they would recognize a billing scam when they see it. Just so annoying. Why are these thieves still in business?