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The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
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Would like to see sale items on a page by themselves Would like to see a better return policy and free shipping
Would like to see sale items on a page by themselves
Nice clothes from the pictures. The sizes were pretty accurate.
This company's return center is located in Guangzhou, CHINA — you have to pay for international postage as well as Duty Taxes! To avoid having to do this, they will not require you to return the item YOU DON'T WANT but refund you a MISERABLE 15% off the purchase price. If you have money to burn and want to PAY FOR THE PRIVILEGE OF TRYING ON THEIR CLOTHES BY PURCHASING THEM— this is the company for you. WARNING - DO NOT BUY FROM THIS COMPANY!
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I bought two sweaters from this store. It was just what she needed. I loved the simplicity of everything, it will look great with my jeans. Thanks, keep up the styles.
The blouses were too big! I cannot wear them. The sizes to not conform to USstandard. They run VERY big!
Great! Tops and selections. Quick and easy; pictures are veryclear.
The look of the pieces are as beautiful as the photos.
I hated both items I purchased (way too big, and one was poorly made; material was also peculiar). Then I found out that the return policy is impossible to comply with and unaffordable... Just awful.
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.
We support customers to return products that are not suitable, and we also care about whether the products purchased by customers are suitable.
We are also trying our best to improve our size chart in order to provide customers with more convenient and quicker to find suitable products. Thank you very much for your patience to wait.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
A bit of a struggle, but I finally bought something I hope I'll like. Shipping is high...
The payment process is repetitive and convoluted. I thought I was done, and I wasn't. Also, the last item I ordered took weeks to receive it, and I never received email about it being shipped. And when I went online, it showed I had no order. But it cleared my bank and finally just showed up. The items were poor quality, poorly sized, and I won't be buying anything else from NoraCora.
Took awhile to the orders a little confusing about the final price
Sorry for any inconvenience caused.
You could consult us for all your questions about your order, what can we do for you? Please advise.
We`ll keep improving our service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Took awhile to the orders a little confusing about the final price
I can't think of a more stylish and addictive way to dress for events. Also, their customer service is really friendly. Now I have bought it 5 times and I can say that it has been really satisfactory. Now I'm in love with a pink dress... They really make you feel like a princess.
I found a cool pair of sandals and a summer dress. I'll rate again after receiving them.
Thank you for your feedback and sorry for any inconvenience caused.
Regarding the size issue, we are constantly revising and will provide customers with a more accurate and intuitive size chart as soon as possible, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day
I found a cool pair of sandals and a summer dress. I'll rate again after receiving them.
The top I ordered was delivered quickly but not as nice as it was in the picture.
The dress, fabric, print are nothing like I expected. I'm so disappointed because I like the sleeve length. Now I have to pay to send it back.
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
We are so sorry for make you feel dissatisfied with us.
But after checking, we have replied your return request a week ago. But we have not received your reply. Have you not received our email? It is recommended that you check the spam mailbox.
We have been patiently waiting for your reply.
We`ll keep improving our service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I don't like knowing my shipping costs ahead of selecting my purchase.
Bad delivery, the worse company I never buy nothing
The dress was very simple design but well made, nice seams etc. The problem is the dress is too small, so sizing isn't clear in th e marketing ads and it does run very small. I chose to give the dress as a gift rather than return it.
No comment until merchandise received.
Bad quality of garments still waiting to get return information to return all items
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us.
After checking, we have replied your return request half a month ago. But we have not received your reply. Have you not received our email? It is recommended that you check the spam mailbox.
We have been patiently waiting for your reply.
We`ll keep improving our products and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
The fabric used for shirts and dresses is different from photos
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://noracora.com/order-query. Or you can email us at service@noracora.com or chat with us to complete your return process. You can email us regarding your request or complaint as well, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. We tried to you contact you by message, but we didn`t hear anything back from you. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!
Your shipping services to Canada are terrible.
Arrived in good time but disappointed in every single piece.
The site doesn't seem to calculate the discount correctly on some items.
Service was fine but uninformative and slow
Don't know how much more I can say. I've ordered a couple of times and service and products are adequate. Once on a while I find a treasure
There were a variety of styles and prices were good
Thank you for your feedback and sorry for the inconvenience.
We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We tried to you contact you by message, but we didn`t hear anything back from you. When you encounter problems when placing an order, please feel free to contact us, you can contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!
Thank you for your feedback. Thanks for your support, we wish you a pleasant shopping.
We are improving the use of our website. Thank you for your suggestions. We will try our best to provide the way to customers with the most convenient to shop.
We`ll keep improving our service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!