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The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
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I really liked the way the products looked on the models, but unfortunately, they did not really suit me once I tried them on.
My experience with the ordering and arrival of the package was very positive. I am just sorry they didn't work out.
Thanks, looking forward to receiving the items
Love the colors and accessories.
Would love the clothes to run a little bigger. I bought one size larger than I wear and things are snug…
Not happy with the quality of the material or the workmanship. Not bad enough to go to the trouble of a return, but not like the photos.
Love the clothes. Looking forward to seeing if they look as good as the photos!
It was hard to find information for return item. Also, the size got all messed up on my first order. Hopefully this will be better. I did get the right sizes but they are cut very small in the bust area. And the material used was very thin.
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
It was hard to find information for return item. Also, the size got all messed up on my first order. Hopefully this will be better.
Received 6/10 order 7/10 boy after complaints to customer service via email. Items don't really look like or live up to the descriptions online. 3 looked nothing at all like what I ordered. The whole experience was horrible.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
Thank you for your feedback and sorry for any inconvenience caused.
We are improving the use of our website. Thank you for your suggestions. We will try our best to provide the way to customers with the most convenient to shop.
We`ll keep improving our service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Difficult to put items in cart. Ended up confusing. Wanted next day or two day shipping couldn't get to it
I brought a beautiful cotton lace blouse I love! Wonderful shopping experience
I brought a beautiful cotton lace blouse I love! Wonderful shopping experience
I love that you have true woman's sizes and great selection. Please add fabric content to description. Eg 100% polester, 50/50 poly/cotton jersey knit.
I love that you have true woman's sizes and great selection.
First time buyer. Designs are fabulous, colors are wonderful. Unfortunately, the quality of the fabric is pretty low. This is not surprising given the low prices. I got 2 tops listed as "cotton/polyester blend". They are very synthetic in look and feel. I haven't tried any cotton, cotton/linen, or linen items. But given the price of quality cotton and linen, I would expect the fabric in these items to also be low quality. I would much rather pay more and get better merchandise, especially since I have not found comparable dramatic designs and colors anywhere else.
First time shopper/buyer. Huge inventory, unusual designs, fun to shop site, easy to navigate.
It is always great, I'll be back later. Thank you.
Well my shoes did not fit and because it would cost too much to send back I am stuck with items that do not fit me, although they did give me 15% credit, it's really not much help. As I still need to the shoes so I have to find another place to order from.
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
Sorry to hear that the product does not meet your expectations. We are so sorry for make you feel dissatisfied with us. Thank you very much for your patience to wait.
Regarding the size, if you need to order the right size, we suggest that you compare your body measurements with the measurements of the item size (such as bust size, waist) to decide the corresponding size instead of choosing the " usual size "directly. And please take the size guide as Make sure the measurements of the items are slightly larger than all your body measurements.
And different products have different specific size data, so please be sure to pay attention to the size chart below the product, and then choose the appropriate product according to the size chart.:
1cm = 0.3937008 inch
1 inch = 2.54cm
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
So far so good, I will let you know when I get my order if it was worth the money.
I didn't receive the 18% disc for being a 1st buyer. It took more than 2 months to arrive. The quality of the shoes was very poor and they didn't fit. The T-shirt was a weird fabric that was extremely hot, and it didn't fit. I immediately reached out to the customer support email address I was given to express my dissatisfaction and to request return instructions for a refund. I never received a response. I tried an online chat and was immediately sent to a site called "Just Ask" to sign up for a subscription to find out my answer. So, now I'm finished with this company and turned it over to my bank to investigate. I did a google research on this company and found that many people felt this company to be a scam, and I tend to agree.
I didn't receive the 18% disc for being a 1st buyer
Do not order from them. They will not give you refunds on returns. There is no customer service support. They are a company in China although they said otherwise and promise refunds but do not give you a refund. Horrible quality products and zero customer service support. Don't waste your money.
Thank you for your feedback.
We received your complaint on sitejabber. We value your business and we promise you that we will settle this matter at the best way we can.
After checking, we have already refunded the refund to your original payment account, please check your payment account.
Please Check the account you used for payment. If you can't find it, check with your bank staff to find it.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Quality of the material is not good. Don't like the feel of the material.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments. We will continue to improve the quality of our products.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
But we haven`t received your return request yet, you can submit your return request in this page: https://noracora.com/order-query. Or you can email us at service@noracora.com or chat with us to complete your return process. You can email us regarding your request or complaint as well, we promise we`ll take good care of your request.
We`ll keep improving our products, delivery and service. We tried to you contact you by message, but we didn`t hear anything back from you. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!
Quality of the material is not good. Don't like the feel of the material.
Awesome! And great style of clothes, shoes and jewelry. Thank you. I can't wait to wear all of it on my vacation in July!
Some items didn't fit. I contacted customer service and didn't receive a response for refund.
Awesome! And great style of clothes, shoes and jewelry. Thank you. I can't wait to wear all of it on my vacation in July!
The 2 blouses I received were WAY TOO LARGE! I weigh 135lbs so I ordered the Medium. The sad thing is that even if I had ordered the Small, they still would have been too large. Even though Noracora says they're not a Plus-Size site, they definitely are.
The items purchased were so inexpensive... instead of the hassle of returning them, I'm donating to charity.
I really enjoyed shopping on your site! Everything seemed pretty straight-forward, even down to the type of fabric. I couldn't have been happier!
Ok so far. Will see in 14 days when arrives. Hopefully it will arrive in that time.
Thanks
Bb
Ok so far. Will see in 14 days when arrives. Hopefully it will arrive in that time.
Thanks
Bb
I was sent a code to discount ncb18 but did not know how to use. Shipping high and code didn't work Other than that good experience.
I was sent a code to discount ncb18 but did not know how to use. Sipping high Other than that good experience.
One dress fit perfect with great material. One was to small. One was just ok.
Dress is too small. I want to return it but don't know how to do that. Please let me know if you can help.
6 tops + bra
The colors were lovely but
*the sizes on the tops were all over the place, some too big, some too small, some tight in upper arms.
* I order only cotton tops due to the humidity in FL - most of these tops were all polyester or a high polyester blend...
*they all said "dry clean only" on the tags.
*The order took over 3 weeks to arrive
*I was offered 15% off to keep the two I wanted to return, when I told them to send the return label, they upped their offer to 50%.
* I did take their label and the two tops to the USPS to get an estimate on the two tops and it was $27! Will not order again.
Thank you for your feedback.
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can.
We`ll take care of your request, we`ve sent you our solution by email. Looking forward to hearing from you.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@noracora.com or by chat online.
Noracora is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!
Thank you for your feedback and sorry for the inconvenience.
We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
When you encounter problems when placing an order, please feel free to contact us, you can contact us by email at service@noracora.com or by chat online.
NORACORA is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a good day!