NissanPartsDeal

Worst experience nowadays: delivery 2 weeks! Price is 2 times more expensive than even on eBay. Just wait for a postage due.

Also Through Auto Parts Prime Inc. Who Toke My Money!
See Picture About My Issues And How They Take Advantage Of People Working Hard, Don't Do Business With These Two Companies, They Have Many Names!
NissanPartsDeal.com & Auto Parts Prime Inc.
Thank You, Ray A

Pure malice in this busness. I ordered a part, then canceled it before it shipped. They refused to cancel. Then the part never arrived and the USPS tracking proves it and they still refuse a refund. Its been 3 months, I've been charged in full and still no part and refusing a refund.

Very dishonest company, they sent the right part but did not send the correct color, they wont take it back because I opened the box.? Don't waste your time and money

Once u provided your credit card details to them, nightmare started.

I gave them my credit card details but didnt conplete the visa verification process becoz i wanna make sure some other details. They alrdy made the transaction even without my visa verification.

I emailed them and ask them how could this have happen, their reply made them sounds like a fraud. They said its now not their matter, they hav passed the case to the Fedex International delivery company, its their problem for charging me and I should deal with them instead.

So does it sound like a fraud or what? Trying to shift their responsibility to another logistic company immediately. This is insane, do they think all customers are dumb or what? Crazy! How can poor company like this still exist?

Japan has refined steel... STAINLESS STEEL is the finest made on planet Earth... I put an aftermarket clutch cable on my car with a rebuilt clutch pressure plate and disc... bearing too... the cable was Italian made(worst on Earth...) it was stretched beyond use in one(1) year... I found the original OEM cable and installed it... no adjustments since(4 years sgo!) Accelerator cable too... OEM Replacement... 5 years ago... excellant... parts from OEM ARE WORTH THE MONEY BECAUSE THEY LAST... LAST... KNOW THIS WORD... IT SAVES $$$$$

Their website only lets customers leave a review immediately after their purchase is made, thus their reviews have no merit. I placed several orders with nissanpartsdeal.com to help restore my 240sx. First I would receive an email 1-2 days after my order was placed stating that some items were actually discontinued (even though they were listed in stock) and would have to accept the new order with missing parts at the new price. Ok. Then, I would receive ANOTHER email 1-2 days later stating that many of the items were back ordered and being sent from different dealers to their store where they would repackage and send everything out. Wow. Then, when packages finally began to arrive, several of my items were wrong within the orders even though the part numbers were correctly listed on the purchase order and my email receipt. Sending back wrong items required my time to take photos of each item, packaging, and write them a new $#*!ing email and only then would they send a return label. They would not offer any type of compensation even when I tried to purchase the correct items again through them on the phone. No inventory checks, no upgraded or discounted shipping. No discount on parts. The phone operators were lifeless pieces of $#*! and now my car has rusty valves because it has been sitting open for a month in the winter which will require a full disassembly and cleaning. Will tell every Nissan owner I know not to trust this site.

Being people who value OEM parts, and work on vehicles for a living, we went to NAPA to buy parts and found that they only had off-label parts for our Nissan. We found this website, claiming to be an OEM parts dealer for Nissan. We put in our make and model of our vehicle to order two identical parts (threw a code on one, both were old) - ordered the part that was referenced by their website. Said it would ship out in 1-2 business days. Shipped out four days later, and they sent the wrong parts for our car (how would we know, we used the part number their website stated we needed). One of the parts was in a crushed box with the inner plastic bag missing, too. Called the company, was given a run-around, saying we would get a return authorization in 24-48 hours. Had to go to NAPA to get the parts, since we needed the car (offered them the opportunity to replace the parts and overnight them, NO they said). Return was denied. Nothing on item description said that you had to enter in a VIN number to assure it was right part, nor that it was non-returnable due to being an electrical part (you have to hunt around on website for this). The manager was an extremely rude dude who talked over us and had zero intention of returning these parts. He had us jump through some hoops for his amusement, evidently, since it is clear they never had any intention of taking back even the recycled part that they sent (in crushed box missing sealed packaging). YOU HAVE BEEN WARNED. This business has numerous bad reviews, which I wish I had read before.

Don't buy anything from this company they don't have anything stuck, after 25 days they cancel my order and telling me they don't have it, all there reviews are fake

First of all, I would give a negative rating if possible...

I ordered $165 worth of parts and they divided the order into 2 shipments. I didn't know this until I recieved an empty box without the contents and I contacted their customer service.

THEN they made getting a refund for the parts that were supposed to have been in the empty box, an absolutely nightmare and I STILL haven't gotten that money yet... supposedly its been processed. We will see...

Then the so-called "second box" that they claim to have sent, I never recieved! And they are refusing to refund the money because they claim I didnt make a claim before their 7 day limit to claim a missing or damaged item! How was I supposed to know when it was delivered? It never arrived! I assumed they would have been shipped together since I ordered them together, and that my entire order in theory would have been in that box that was missing contents! USPS literally stamped on the front of that box that it was sealed WITHOUT contents when they recieved it.

So, now I'm out almost $100 and supposedly being refunded for the remaining amount. It's TOTAL bull crap... This company does NOT care about making it right... Great Job Nissan Part Deals... hope you feel fantastic for taking money from a struggling single mom who is just trying to get my Armada running so I can drive it to work... What a freaking JOKE!

Let me see if I understand this correctly!?! …. NissanPartsDeal sent the WRONG part in a package with the part number that we actually ordered and we have be pay the postage to return their WRONG part and also pay a 20% restocking fee to return their WRONG part due to their re-stocking error!?!?! (Btw … we sent pictures evidencing this was a re-stocked / re-packaged part … in re-stapled packaging that some other prior customer swapped out and then returned to NissanPartsDeal; now we're stuck with a mistake that's clearly due to NissanPartsDeal accepting back that wrong part in wrong packaging!?!?)

This is laughable … and, quite frankly, one of the worst customer service experiences we've encountered. After 3-4 phone calls and emails to return a WRONG $25-ish part …. NissanPartsDeal.com …. You have wasted enough of our time.

We tried to do the right thing … you did not. We will blast a negative review and shop elsewhere. I'm sure you don't give 2 $#*!s about this email and that's the foundation of the problem at NissanPartsDeal.

I wish I looked further into this company before I bought from them.
It would take too long to type all the issues I had with this company.
Just want to vent my frustration and try to help someone else from dealing with this company.
DO NOT BUY FROM THIS COMPANY!

They may have the best prices on parts, but it takes FOREVER for them to ship anything! They also will only ship to the credit card billing address. I have had problems with people stealing my packages, and asked them to ship it to my work address, and they refused. It took them 3 days to even contact me about the order and another 2 days for them to authorize shipping package to my billing address. It's been 2 weeks since I placed the order, and almost a week since they updated the address, and the order still shows as "packaging"!

Also, their website is not mobile friendly. When I tried to send them a message about my order, I couldn't get the messages to send from my phone, even tried 3 different internet apps, all with the same problem. I most likely will not be returning for any other purchases, and will try from a different company that costs a little bit more. Only went with them because they were going to save me about $20 off a $200 factory part when compared to the next cheapest website.

I ordered a couple of parts from them. Upon receiving them, they was wrong part in bag. I reached out to them about the issue. They have a under $8 policy, no returns. That does not include shipping. I ordered from another Nissan parts company, same part number got the correct part. I got the run around from them: parts are interchangeable and the part replaced is the old part number, to their policy of no returns under $8. Even pictures showed to them from their part to other company and telling them they sent the wrong part. Diagrams are old, even the look up item code is wrong also. Send you the wrong part your stuck with it. I should have looked at reviews before ordering, seen other reviews how return policy is on here, it is a shady business practice. I guess, this how they make their money. They don't care if they sent you the wrong part, your stuck with it. Shipping is gouging, $9 shipping on 2 oz parts, first class would be $4 arrived the same day. Location was Morristown TN, parts ship from. Greed over customer satisfaction. They have a review system, not much count in that only 5 star reviews will be shown. Be real weary of this place in ordering, PayPal might help you better, than using debit/credit card. All in all experience was awful, throw in wrong parts in a bag with correct parts number label, ship it. Not ordering from them again.

Order 2 parts LH and RH, Received the correct RH but received the IN-CORRECT LH so, I will post an update as to whether the company has made this order good?
AMC