NissanPartsDealReviews 79

This is a clearly fraud website. I bought 9 items to another country. Received just 3 of them. Nobody answer on my request. Started claim via Paypal - the only good solution for them. DO NOT BUY ANYTHING HERE.

Charged me $60 only for the shipping, they chose the carrier (USPS), package never arrived, now they want me to solve the problem directly with USPS and they refuse to send new parts or refund the money, also asking for help since i found out and they only keep saying that i have to talk with usps, RMA department is only there to make you waste your time; they refuse to talk with USPS, even due they chose USPS, charged for it; i bought the parts from them not from USPS, don't get it, worst experience ever

Like others here, no love for this company. Cheated me out of missing parts - I ordered 3 filters among other parts, got shipped one and they will not accept my photos as sufficient proof of the situation to fix this. There's not even enough room in the box for them! The box was undamaged - they just weren't shipped. There was no inventory sheet in the box either, so no other way to prove the shipping dealership made an error. I'm done wasting my time trying to argue with them. Never again for me... wish I never heard of them.

Ordered 12 parts, 5 parts wrong part shipped, 1 part missing. Will never order from them again. Wanted correct parts shipped and an Return Material Authorization for incorrect parts. They would not make it right.

They do shady business I will never ever buy anything from these frauds they lie and lie and lie more. Then get mad when you refuse what they are trying to send after waiting a month when it clearly says 3-5 business day not 20-25 business days

Worst place ever to order from. Ordered parts from them over a month ago. Part of it came in two weeks. The other package got lost. Had to wait another two weeks. Package arrived and it was smashed to about a 1/4" high. Nothing inside the box to protected it and pieces of my order missing. They are not a dealership so don't get fooled they're just a middle man that buys parts from different dealerships and then charge a ridiculous amount to ship to you. Avoid these people like Covid. Not worth what you think your saving because it cost just as much from the dealership once you add the excessive amount for shipping…

Worst experience nowadays: delivery 2 weeks! Price is 2 times more expensive than even on eBay. Just wait for a postage due.

Order Nissan Idler Arm Kit. 2 Bushings 2 Dust Caps. Got 2 bushings No Dust Caps. In a bag that was obviously a returned item.
Try to contact. Answering Service.
Completely scammed.
1 pic what I got
2nd pic what I ordered

Ordered my part a month ago, they lost my package, NissanPartsDeal continues to give me the run around on the part stating they filed a claim with the post service and I have to wait another 7 days for the part to arrive, until the part does arrive, I will leave a $#*! review on your page DAILY, if not here by Friday 4/19/24 I will contact the BBB and file daily complaints as well, toodles.

I ordered a transmission filter and gasket. They sent me the filter with no gasket. I had to have my car so I went and bought a new set. I jumped through about five hoops, and sent the incorrect part back to Nissan parts deal. You actually have to take a photographs of the part, the labels and the shipping containers before you send them back I sent them back USPS with the tracking number and I know that it was delivered there. You can have the order number or the RMA number nothing helps on the telephone. I think the system is designed to keep your money. Well it worked. I wouldn't buy another part for them ever again.

They're going to get somebody killed, literally killed. Better yet, why don't you just do it yourself. Go on, send me a bomb. They sent a brake hose that they just looked at the picture of kinda-sorta online and made a copy of. They literally sent me a one-sided brake hose block.
You know how I can tell? Because there are two back wheels. The picture online only shows one side of the part. They shipped me a rear brake hose with one half of the block made perfectly. The other side they didn't drill a hole in. If they can make such a big error that no one EVER bothered to even hold the part they made up to a vehicle in real life I say shut down NissanPartsDeal and get NISSAN badging off my product because you are sub-automotive quality scum. Go to China. Maybe you can destroy someone's family prospects who actually deserved it you complete losers.

They sent me the wrong color trim piece I needed and then had the most rediculous return policy. Basically I couldn't return it because my wife threw away the box it came in even though the part had all the numbers on it and clear packaging. I've never had such a foolish experience with returning and have ordered many items across the web. I should have come here to read all the bad reviews before ordering.

So I ordered a part from this company, a transfer case paid for the fastest shipping possible but even though I did already my problems began, this company is just horrible horrible horrible. So as mentioned they advertised two day shipping and then after I already paid they sent me a notice saying there's a 3 day processing period to then begin the 2 day shipping. So in total it took about 5-6 days to actually come, and then at first they sent it to the wrong house, I contacted FedEx and FedEx shipped it to my residence, yet after all this headache once I finally got the part it was the wrong one. I tried to tell someone in their customer service department of the issue in as kindly of a manner as I could what the issue was but they just kept hanging up on me or gave me a run around. Their explanation in layman's terms is if they don't have a part in stocks they'll just ship you a part number similar to the one you ordered if they don't have it and they hope for the best, I actually have a representative saying this documented. This is causing me a dilemma because my car was due for inspection and registration so because of this company, not only am I not making money because I use my car for work, but I'm also getting fined by the city I live in all because of this company, and try and try as much as I could they offered no reasonable solution to the issue whatsoever. I'm telling you the amount of headaches and loss of money I've experienced with this order is unmatched, I've never had such a terrible business deal gone down, I hope my review can save some people, please do not do business with nissanpartsdeal.com.

They steal your money. They say it ships and then they don't deliver and it says returned and then charge you for everything and wont allow it to be corrected

Trash company sends you the wrong part and will not refund or replace zero stars,order from Z1motorsports or the dealer direct

Order 2 parts LH and RH, Received the correct RH but received the IN-CORRECT LH so, I will post an update as to whether the company has made this order good?
AMC

I ordered the black badging letters for my 2022 pathfinder and they were straight from Nissan manufacturing. They are awesome! So easy to put on and look great.

Was sent a used fuel pump and now they want 20% restocking fee plus pay for return shipping. Sent pictures as opened resealed box was in a ziplock bag to hide gas smell. No caps on the pump and not wrapped as nissan ships parts

I am very disappointment with the service I received from this company. I recently placed an order on this website and was promised delivery within 1-3 days. However, I did not receive my order until almost two weeks later. Although a tracking number was created the next day, the package was not shipped out for almost two weeks. This delay caused me significant inconvenience as I had to finish my car and could not wait two weeks. As a result, I had to go to the dealer and buy the parts on my own. Furthermore, when I contacted customer service, they were not helpful and provided me with false information. When I attempted to return the parts, they refused to take them back. As a result, I am now stuck with these parts. I am disappointed with the level of service I received from this company and feel that I have been taken advantage of. Not worth dealing with them buy parts from the dealership or other websites.