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California
1 review
0 helpful votes
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I like Nextdoor but I keep getting bumped off
July 19, 2019

I really like reading all the posts and interacting with ones that interest me. I've gotten help and advice from neighbors on Nextdoor when I needed it. But I keep getting bumped off from getting the on-going posts. I don't have time to keep emailing the volunteers at Nextdoor who somehow think it's my spam folder or browser at fault (it isn't). I wish I wouldn't keep getting bumped off.

Date of experience: July 16, 2019
Oregon
1 review
0 helpful votes
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Confusion
December 22, 2019

I have been having a bit of trouble with the site. I have moved to a new neighborhood & am using the correct method. I have not been able to close the old neighborhood. I get notifications from the old yet cannot read anything but the entry.

Date of experience: December 19, 2019
Louisiana
1 review
1 helpful vote
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Great neighborhood communication
May 9, 2019

Keeps me informed of neighborhood activities and concerns.

I don't like that I have to sign in EVERY time I open an email. I never had to do that before. I don't know what changed.
And I don't like the advertisements ahead of the messages on the "daily" email.

Date of experience: May 8, 2019
Arizona
1 review
2 helpful votes
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Nextdoor Survey
July 2, 2019

I would like to see local business review and recommendations to avoid getting ripped off. I can't keep track of the recommendations.

I would like to see people in communities be more willing to help people at no charge for small jobs. (example; change an air filter or replace a sprinkler head) everyone wants to charge ridiculous prices.

I would like to see people be willing to help other people as much as their willing to help animals.

Date of experience: June 29, 2019
California
1 review
0 helpful votes
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Get Involved
November 4, 2019

I enjoy a site that serves our Immediate area. I enjoy how the conversations go, on track - off track. I even find the drama interesting, that sometimes occurs, because I am an ole actor and we do a lot of people watching. But I most like how we watch our backs.
I understand the site must have a source of income just as long as it doesn't get overwhelming I get it.

Date of experience: November 1, 2019
New York
3 reviews
1 helpful vote
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No customer service
November 15, 2021

They kicked me off because I violated some policy but never told me what the issue was. They kicked me off because I didn't use my full name but they didn't say how to update my name. I left Facebook because they were also too controlling.

Date of experience: November 15, 2021
California
53 reviews
130 helpful votes
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I wrote a post about a crazy woman trespassing on my property, turning on the hose and filling the soil and streets with water. When I started a thread, downtown resident Andrea Jackson called me a bully, coward, and a Karen. When I reported her, the moderators refused to remove her comments. Nextdoor instead gave me a one-month banning for no reason. I can no longer pick-and-choose the neighborhoods to post. When I start a thread, the entire city sees it.

Date of experience: August 29, 2021
Missouri
1 review
1 helpful vote
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Nextdoor is often useful.
May 23, 2019

Sharing common problems is important. We learn about surrounding neighborhoods, not just our own. Crime prevention is on all our minds. It's important that our law enforcement agencies are on Nextdoor. It is also a good outreach for our City depts and agencies. Women and men of all backgrounds and origins can share on Nextdoor. I recommend Nextdoor to others as a valuable tool. It's very important that Nextdoor is NOT Facebook.

Date of experience: May 23, 2019
Pennsylvania
1 review
0 helpful votes
Follow Bob H.
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I was so frustrated with the app that i decided to delete it. Problem is they make things extremely difficult. I get more then 15 junk emails a day from them and i have now "unsubscribed" around 40 times from emails and to this day i believe i am
Recieving even more then before. Beyond frustrating. Not only will i never use this app again but i will not be recommending it to anyone. Thanks for listening!

Date of experience: June 9, 2023
GB
2 reviews
40 helpful votes
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Beware of Next Door
March 4, 2017

I was a member of Streetlife which I found really useful and joined Next Door when it took over Streetlife and promptly left 2 days later when I realised there is no privacy or regard for safety. I raised my concerns by email and was dismayed by the responses. They did not want to hear. The more I read the more I distrusted this site and its motives. I joined www.kahuti.com and although in its early phase ( no members yet in my area Portslade) The privacy is good and I think if it grows it will be a good community site.

Date of experience: March 4, 2017
California
1 review
27 helpful votes
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I did enjoy joining this site initially until neighbors bullied me for my opinion I posted.
From then it ruined my relationships with few neighbors, one without the next door acct actually fought with me with nasty words because gossip started from one with next door account.
This app or site truly failed its purpose.

Date of experience: September 26, 2019
Pennsylvania
1 review
15 helpful votes
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Not allowed to speak
January 10, 2018

I post an alert every month of the meeting that the Ward Ten Councilman has on the second Tuesday of every month... every single time, I am reported as it "violates their neighborhood policy" whatever that means...
I have attempted to complain to the leads, and have been utterly ignored at every turn.
Don't waste your time.

Date of experience: January 10, 2018
Arizona
1 review
0 helpful votes
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Shove it
June 26, 2022

Shove your rainbow agenda and massive censoring of any type of conservative view. This site is barely good for buying and selling. If it is good for anything it is good for your local neighborhood watch

Date of experience: June 26, 2022
California
1 review
65 helpful votes
Follow Christine F.
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STAY AWAY:
Using the site compromises your safety (privacy) and pits neighbor against neighbor
Heated debate on school name change fueled hatred and fake racism.
Scammers use the site to promote fake donation solicitations.
Site encouraged illegal commercial sized bake sale.
Kids used the site to play pranks.

Date of experience: August 5, 2019
Virginia
2 reviews
5 helpful votes
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No 1800 human # = no credibility.
Political leanings (left) cloud decisions.
Arbitrary decisions = no credibility.
Retaliation = bad customer service.
Lying to customers on the above = bad business model.

Date of experience: December 30, 2019
Colorado
1 review
0 helpful votes
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I've had great luck finding housemates and people to do various kinds of work for me, especially yardwork. Also good to find out about local things happening. I've also been frustrated at how some people take over threads and make rude and obnoxious comments and the leads never seem to do anything about it.

Date of experience: December 18, 2019
New Jersey
2 reviews
3 helpful votes
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Don't waste your time
January 21, 2024

Nextdoor is more like a gofundme page not a neighbor help neighbor and a leftest platform.
They will eliminate anyone who doesn't agree with there platform without a fair discussion, a guilty and no chance to prove your point.

Date of experience: January 21, 2024
Arizona
1 review
14 helpful votes
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Have we once again been suckered into giving up our personal information? Remember, if you're not the customer, you're the product! Memo to Next Door: If you want my info, let's discuss the terms if it's so valuable to you.

Date of experience: June 5, 2018
Nebraska
3 reviews
19 helpful votes
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They tell you to sign up to find out what's going on in your neighborhood. They don't tell you that your personal info (name & address) is made available to not just people in your neighborhood, but people from every neighborhood! They don't even need your address to find out who you are. All they need to do is click on a house on the map and they'll be able to immediately see your name & address.

Another crock of crap is if you want to look at recent activity posts, good luck since all neighborhoods are grouped together. I don't care what's happening in a neighborhood miles away!

Date of experience: October 25, 2017
Florida
2 reviews
21 helpful votes
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They demand you use your real full name without an option for a username. VERY UNSAFE, rapists are someone's neighbor! They should be reported to the BBB for unsafe website! Expecially for single women or women with kids who live alone. Shame on you nextdoor for not practicing safety first!

Date of experience: December 2, 2019

Overview

Nextdoor has a rating of 1.9 stars from 3,047 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 503rd among Social Network sites.

service
453
value
406
shipping
55
returns
56
quality
162
+334