What is the overall review rating for Next Door? I received an email from a neighbor showing very bad reviews from http://www.sitejabber.com/reviews/www.nextdoor.com#197. What are the local reviews for neighborhoods in Allen, TX?

asked by Dallas E. on 2/21/16

11 Answers
Thumbnail of user chadv

Dallas, SiteJabber rates it at 16%. It would surely rate lower if there weren't so many fake positive reviews. Folks review Nextdoor either 1 or 5. The fives read like ads about Nextdoor's features and potential. The ones are written by real people and give accounts of how awful their experiences were.

Helpful  (6)
Thumbnail of user wandaj8

I think there is a lot of potential for Nextdoor; but, presently I think the 1 1/2 star rating is really stretching it. The moderators control everything. The Customer service always take up for them, no matter what they are doing Bascially, the site is run by a lot of people who are not qualified to do that kind of work, abuse the personal information that everyone is forced to give to them, they don't know the guidelines they are to go by and they abuse like crazy. If htey don't like you, they delete all of your post. They can lie and even send you nasty threats which happened in my case, and no one can do anything about it. Many topics start off helpful and often turn into a lot of people arguing and a lot of bad feelings amonng member. Member Pricacy is BAD. Make sure to read the policy and don't post anything personal that you do not have to. They need professionals who know their job and have good diplomatic skills. Many of their moderators seem to love deisplaying power over others and treating them in a very demeaning manner. My moderator treated me so trashy that it made me sick. The private filth she sent to me was never controlled by any overseers, so I left. From what I have read it is a big ego trip for a lot of uncouth moderators who make people unfortable since they know our home addresses. I got so it made me feel very degraded and unsafe.

Helpful  (5)
Thumbnail of user fritoc

No matter what, eventually you will have a divided community controlled by a very few. ND does not properly vet their leads and allows the *certain few* to govern the community.

Stay away and wait for www.neighborhoodrocks.com

Coming soon.

Helpful  (4)
Thumbnail of user haileyd3

Hi Dallas. I do not have an answer to your question but I can tell you that each neighborhood is different. I LOVE the functionality of Nextdoor, and I also get along really well with my neighbors. Our community uses Nextdoor well and our leads (myself included) try their hardest to stay unbiased. Even before I recently became a lead, Nextdoor was a wonderful resource. My particular neighborhood is very self-regulated and I rarely encounter disputes to resolve. But, again, it must vary from neighborhood to neighborhood or there wouldn't be such a vast spectrum of reviews. Maybe consider trying it out to see how well your neighborhood functions. You can always deactivate your account if you find that it does not suit your needs! :)

Helpful  (4)
Thumbnail of user georges136

Bad leads can and did hijack our 600 home neighborhood holding us hostage to their what they liked or didn't like. Attacks by leads can be personal based on who you hang with. Nextdoor.com is not responsive to abuses and can be easily manipulated by lies. A lead and her clicke had me banned and I was a former president of our civic league. That is another thing - Nextdoor leads tend to think they can supplant democratically run civic league. Things are "fixed" for the time being. None of the leads attended the last civic league meeting - no coincidence.

Helpful  (4)
Thumbnail of user lauriem46

Like any playground, it gets unruly when the rules are not applied even handedly. As the one person suggested, I have tried to go up the chain to have the situation addressed. These inquiries are never answered.

Being kicked off the playground is never fun.

Certainly, one response is, "who cares." I guess I do because it seems wrong to me that some kinds of people are silenced.

To me the answer is to limit the categories to - stuff for sale or free, notice of neighborhood events, etc.

Or, just leave it to the user, to avoid or delete things not of interest. There was much I found offensive, but eye opening, there really are people who want to do whatever they want and refuse to consider how they might change (like not running a stop sign while biker riding) to decrease overall conflict. But I never blocked because no one made me read.

I also found it amusing that people questioned why people get going over the same subject-raccoon activity-and basically put people down. Who am I to decide raccoon antics/attacks have a limited shelf life? If it floats someone's boat enjoy. If a person is done with a topic, why require everyone to be?
Not very neighborly. Maybe it is an elderly shut in who participates in life by observing wildlife and writing about it. That is what seems very mean to me. Not the debates over hot button topics. And, really, if we are honest-there are not too many topics that do not engender heat on the part of someone-as evidenced by raccoon repartee shaming.

Helpful  (2)
Thumbnail of user leob49

I'm breaking it down so you can understand it.

Let's say your city has a dozen of apartments and n home developments. Each place is called a community.

When you sign up for Nextdoor you will either be joining a organized Nextdoor community or you'll be the commander of the new community that you might be creating. Being the commander can be given away to another person who joins the community by invitation or other ways.

Using Nextdoor is supposed to bring people within your community together, it almost like neighborhood watch with some perks. However, it is also used by people who enjoy hurting others with rumors, lies and in some cases even threats.

Depending on the commander of the group things like this could continue or fail. Other commanders and member from neighboring communities can also make remarks and etc on any post you submit.

Read my review for details.

I hope I was able to answer your questions?

Helpful  (2)
Thumbnail of user su10

Those that attribute that all of the derogatory feedback is from leads are not totally correct. Some is, yes, but a lot is from their kindergarten run Corp. reps, mainly form the top management like Gordon Struese and Bonnie. Both severely insecure egotistical non-communicators. The site is run pathetically. Stay off of it because they are likely data mining! This is the only way that they can figure out on how to monetize the site as they are desperate for money cutting back more all of the time also stated by top management, therefore, the only way is likely to be to sell any and everything that is posted potentially for very nefarious purposes!

Helpful  (0)
Thumbnail of user jayab

Sorry I do not. I live in Parker, Colorado. I have no idea of what the feedback would be for the company in Allen, TX.

Helpful  (0)
Thumbnail of user martham49

No one neighborhood or town is rated here. Join next door and see what you think for yourself. If it doesn't suit your needs you can always leave the group. Our neighborhood along with about 19 nearby neighborhoods are all connected and it is a wonderful service. The neighbors are kind, generous, informative, and generally happy people. That will account for a lot. The poor ratings are because individuals seem to abuse some entitlement to a perceived power. It's really too bad.

Helpful  (-1)
Thumbnail of user marilync25

I tried to access Dallase to say that I don't know the answer to his question. I believe that people write their reviews based on, not only their experiences, but in some cases through a filter of their own dissatisfaction with the general circumstances of their lives. We're all entitled to share our experiences which may be good, bad or indifferent, however we have a responsibility to SiteJabber and others who're seeking reliable information, to be honest with ourselves first of all. If we're unable to be honest with self, how can we be honest and truthful with others? There may be a modicum of truth in each review; for myself, I have to take some with a grain of salt based on what I perceive to be an attitude, not necessarily fact. If people want to know why their email isn't recognized on Nextdoor, contact the headquarters and ask for an honest answer. Could be a misunderstanding, a mistake, whatever. Go to the source. I don't have any wisdom to share, all this seems to me to be common sense. Thank you for "listening" here.

Helpful  (-2)

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