NextdoorReviews 3,043

Someone is sitting in an office and deciding what is appropriate and what is not. With guidelines that they aren't reading.

NextDoor seems to be very random in how they review posts. Joking about physical violence is evidently ok. Recommending that jokes about physical violence are not appropriate to NextDoor is "public shaming."

I was also accused of using a "false name" because I used my married name and my maiden name is my email account (which I got before I got my husband).

I was told, like a child who had thrown a tantrum, that if I agreed to be a good girl, they would consider letting me back in.

Thanks -- but no thanks.

Why is this app so popular? I loved the idea of it, but absolutely hate how they let the neighbors have full control over what they want posted and not posted. I posted asking if anyone was in need of a nanny. By no means am I a business and I assumed this app was for me to communicate with my neighbors. So I got my post reported by my neighbors and a email from customer service saying they were removing my post because I was advertising my business and should take my post to nextdoor business. Now why, If i am not a business, would i do that. Upon further inspection on the app store, nextdoor posted a photo as an example of someone offering their services to walk dogs... exactly what i had done but mine was taken down. So of course, i post again. Not specifying that I would be the nanny, so it could be viewed as a recommendation. Well, I was banned. I was told that I had violated the guidelines and would need to email them in 2 weeks if I wanted my account reinstated. I then sent them a screenshot of their example post of the dog walking ad for the regular nextdoor app. Instead of apologizing they told me they had posted it as a mistake and it is in the works to be taken down... but I am still banned? They contradict themselves and allow neighbors to report people without actually reviewing anything. They do not take into consideration that they nor the neighbors may be wrong. I am very disappointed with the way customer service handled this and how they are wasting so much of the investors money because they don't want to monitor their own app. I wish I could post pictures on here to prove the dog walking ad and show the emails between customer service and I. They told me they do not review the feeds and rely on neighbors to report inappropriate posts... too bad people are judgemental and want this to be some sort of HOA. I would not recommend this app to anyone, there are plenty of pages on Facebook and other sites to do the same thing.

Like previous review very one sided if one person complains they remove you without explainition there is no consideration to the fact that the person whom reported you might actually be wrong. I posted to nextdoor a series of complaints they intern did not address any of them. When I asked them to review their policies for our particular neighbor hood siting that all my neighbors requested the review of policy they did not respond

On Thursday 3-15-18 I received a very nasty email from Peoria Elementary/Nextdoor telling me my account was suspended because of my last name? I had been on Peoria Elementary since 2016 w/o incident & all of a sudden its a problem. I was told temporary suspension but it was clear cut racism, discrimination & prejudice because if you are anything but White you are not suppose to speak! 24 hrs has came and went & yet no reinstatement by this woman name Elisa in which they gave me a case no. Peoria Elementary/Nextdoor is worse then bigots full racists creatures who want to keep you in your place if you are Black but yet they can and do talk about anything & everything stupid and yet discriminate if you bring REAL to them! Never had any problems until now 2018! As I told them if they had a problem with my last name then it should had been brought to my attention in 2016 not 2 years later and that's why I have to call it - Discrimination, Racism, Prejudiceness and violation of the 1st Amendment of the US Constitution - Rights to Privacy. But then again obviously they don't care about stalkers, etc.

2021 update: Nextdoor convinced Khosla Ventures that it's worth $4 billion, and in preparation for going public Nextdoor has expanded the default reach of every post. As a result, the feed is unmanageable noise. So if you come on Nextdoor looking for the Police Department's comments on an issue, you first have to scroll past dozens of posts from people three towns away asking if anyone heard a loud noise down the street at 3:00 a.m., posting pictures of their dogs, and observing that it is raining. It's garbage, and the unpaid Leads Nextdoor has relied on to moderate content are disengaging from the platform.

From 2018:
My local Nextdoor site is devolving into nothing but a collection of knick knacks for sale, because any thread dealing with anything more interesting than dentist recommendations is flagged for removal. A few bullies want to determine what everyone else in the neighborhood talks about, and they are doing so with the aid of Nextdoor management by complaining that opposing views are not "neighborly." What a waste of millions in investors' money.

The Hiawatha neighborhood of Minneapolis (and nearby neighborhoods) has a lead that does not act on racist posts, and will censor liberal points of view (in a very liberal city... so that's probably most of the neighborhood). He's tried to get elected to various local offices (city council, for example) but never gets more than about 5% of the vote because... our neighborhood knows what a jerk he is. However, he apparently works out well for Nextdoor- entirely due the fact that he has about 1,000 invites to his name. Invites are their metric... actually being a positive benefit to the neighborhood is not part of this company's efforts.

Pretty much the other 700 reviews said it all. Run by idiots that block u in a heartbeat if your opinion isnt the same as theirs. In my case, the people are morons, so my opinions never were like theirs. If I took the chance to challenge them, no matter how politely they all attacked like a lack of rabid rats.
Dont even attempt this horrible site. The only thing I learned was where all the morons lived as they show the addresses... and that everyone in this area is a racist bigot. Wish I could give it negative stars...

I was posting book reviews every other day on next-door about my little free library and they kicked me off. They said it was over posting and people were complaining they didnt want to hear about books. I have been sending emails for a week trying to get an explanation about what they consider over posting and how many people were complaining and they wont answer me. I think its management of Nextdoor did doesnt like books. Who doesnt like books?

Don't waste your time on this site. You are better off finding or starting a local area FB page or website. ND is terrible. I was the victim of a neighborhood crime & I wrote a post to worn other people. They took it down and did not tell me why. I put another one up and now I can't log on. Bull$#*!. The whole point is to let neighbors know what is going on around them! Especially when there is a house full of Heroine addicts in the middle of it.
Whoever moderates this site is HORRIBLE and FULL OF THEMSELVES. To bad, can someone else please make a site not run by a bunch of NOZIS? Thanks

I tried to stay on Nexdoor but after about 4 months I had to let it go. Some of the leads in our neighborhood think they are Gods or something and try to control valid and legitimate conversations. Sometimes my posts would get deleted for no reason due to one leads constant trolling of my posts, none of which violated any stupid community standard - whatever that is. I'll stick to talking to my neighbors in person. Don't use this app. It is worthless.

I have (and continue to) provide periodic updates to Netxdoor.com staff about how many views this review has had and never get any replies from them.

You're either going to have a great experience or a terrible one, if you truly get involved in the site with your "community."

The staff there, do not appear to care what-so-ever about what the end-user experience is and seem invested in their broken model.

Good luck! It's your time to spend; How do you want to spend it?

I posted something about warning about others to be careful about an incident that occurred. People are against it. Support on not being safe on the street. My post got removed. I feel like a lot of people that are on that website live in a fantasy one way world and not the reality!

You can't post on what you want to post because of others disagreements or bothered can report you. It's pretty much you vs people at nextdoor.com. Pointless. Not recommending to anyone. Stick to other social media or websites!