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NextdoorReviews 3,043

2.0
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Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 511th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
Colorado
1 review
23 helpful votes
Follow Michael L.
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Nextdoor allows neighorhood "lead" to abuse and insult members publicly and delete posts arbitrarily.

Nextdoor Help Desk will not respond to complaints.

Date of experience: March 1, 2018
Colorado
1 review
22 helpful votes
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Nextdoor in Virginia Village, Cook Park, Cory Ellis, UHills Denver is a joke. The leads are completely one-sided and block people/remove comments while allowing other people they agree with to say whatever, including cursing at other neighbors. Not a neighborhood site, more like a left-leaning political favoritism group.

Date of experience: March 1, 2018
California
1 review
22 helpful votes
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You are required to use your full name - not first name and initial of last name. Not too bright in an era of identity theft yet when contacted Nextdoor doesn't see the problem. If someone (unfortunately) is stalked and harmed by the information available to Nextdoor users then I hope Nextdoor is sued out of existence! Better yet, make the people responsible for the website to be held liable for any and all damages

Date of experience: February 28, 2018
Arizona
1 review
16 helpful votes
Follow k g.
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Not long after I joined Nextdoor I was inundated with junk emails and those nasty, threatening voice mails and telemarketing and I am on the do not call list and my number is not listed. And when i posted a simple community policy question for condo homeowners on how to dispose of hazardous to the board is was deleted and I believe that a lot of the posts may not be fully truthful. As soon as I canceled the service the voice messages and telemarketing calls stopped. I have to reset my PC to get rid of the download that is required and now my PC runs great. Plus they post your address on their website. I think it is more to deceive people to join then misuse their personal information to spy and censor what is posted or asked. I would question providing or allowing access to all your personal information.

Date of experience: February 27, 2018
California
1 review
7 helpful votes
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NEXTDOOR site not working
February 26, 2018

I have enjoyed NEXTDOOR for a some months now. Today, I signed on to see whats up, and this is what happens. I see my home page for about 3 seconds, then it goes to all white.NO ND anything. I sent ND a message on facebook to see if they know how to deal with it, cause Iam still getting updates via my email on comments and other stuff still going on. I also cant sign out at this time

Date of experience: February 26, 2018
Texas
2 reviews
19 helpful votes
Follow Patty F.
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If you don't agree with the lead you can get booted off. What a joke. Is there an alternative neighborhood site?

Date of experience: February 26, 2018
New Mexico
1 review
22 helpful votes
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Yes they do ask for access to everything. I would not comply. I was having trouble accessing their site and was told I was on a "soap box" violating rules when I complained and asked for help. WTF Maybe it really is 1935 and this is NAZI GERMANY?

Date of experience: February 25, 2018
Texas
1 review
22 helpful votes
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I and many others have been booted off our local Nextdoor because we supported candidates for election to our HOA's Board of Directors. A few who did not support our views, reported our posts on Nextdoor and we were booted off. Nextdoor policy stinks!

Date of experience: February 25, 2018
California
2 reviews
35 helpful votes
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My neighbor, Brian H, was banned from Next Door for voicing an opinion that went against the lead for our neighborhood. Now, I've been banned because I supported Brian and I support freedom of speech and opinion. After all, this is not Nazi Germany and we have a right to voice our opinion even if it is not favorable to the lead's opinion and stance. I also commented on the lead's abuse of the next door site as a means to gain recognition and a way of "meeting" folks and dropping her real estate flyers off on our doorsteps. I believe she was looking to gain monetarily and publicly, and having contacts and supporting the city council, she furthered their agenda and banned those folks who do not necessarily support the city council's flagrant abuse of power. I don't care if I ever see Next Door again. It was good for checking on crime in the area, sales and other general info.

Cindy C

Date of experience: February 20, 2018
New Mexico
1 review
34 helpful votes
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Lapse of security
February 19, 2018

Speaking from a professional security point of view, this is one of those sites where readying the "terms and conditions" and "privacy policy" is a must. You are basically giving www.nextdoor.com full access to all your browsing history, physical addresses, personal details and many other things that would be severely ill-advised to do.
Stick to facebook community pages.

Date of experience: February 19, 2018
California
1 review
26 helpful votes
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Banned from Next Door?
February 19, 2018

I strongly opposed an opinion to a radical neighbor's post who wants all homeless people banned from the City we live in. My post took a rather sarcastic tone. In her post she called me "vile." She is not banned, but I am. I don't care for the fact that if a lead doesn't like my post, I'm banned just. Like. That... No warning, no communication. I used to enjoy NDN mostly to find out about garage sales and community news and events. Thanks a lot, NDN.

Date of experience: February 19, 2018
Virginia
1 review
27 helpful votes
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And WHO are YOU?
February 16, 2018

Twice I have received in the U.S. Mail an "invitation" from someone who just gives a name and street name: No email, No actual address. No phone. AND this unknown to me person wants me to join a group giving out my entire personal history?

Who is crazy enough to do that? No phone, no email, no return address? From the facilitator?. Thanks, but No deal.

Date of experience: February 16, 2018
Oklahoma
1 review
15 helpful votes
Follow Kelley H.
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First I didn't find the site to be user friendly and I
Can't believe all the personal information they had about me and my neighbors. Scary to think if they figured out to get all that information from me and my neighbors then anybody can. I am also concerned about all the child molesters that will also be on this site. Now if they didn't before they know your name. What you look like know email information and your exact address. If they are one neighbor hood over they can and will watch you. I believe it puts out children in danger. Now I know somebody going to say i know or we know who they are and where they live. The thing is now they know also. All it takes one mention that you have kids. I think the creator of this program. Had good intentions. I see it a flop..

Date of experience: February 14, 2018
New York
1 review
29 helpful votes
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Requires your actual address, actual name and as such is intrusive. Whoever "moderates" the chats does so without clear rules, blocks or deletes whatever they choose. There is no open dialogue whatsoever. If you challenge the manifesto de jour, you will be blocked or kicked off without notice. There is no means to appeal or even log in one you are blocked. Waste of time.

Date of experience: February 12, 2018
Tennessee
1 review
24 helpful votes
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Not very Neighborly...
February 12, 2018

Or kind. Intrusive, petty, flagger monkey's and EGO driven 'leads' ruin the site.
NEXTDOOR does not respect your right to privacy even though you are a verified member of the community. Nextdoor demands you must use your full legal name leaving anyone vulnerable fodder to be exploited. I cannot recommend, especially to single women or the elderly.

Date of experience: February 12, 2018
California
3 reviews
27 helpful votes
Follow Brian H.
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I joined nextdoor a year or two ago. I enjoyed it but noticed they really don't want any comments that challenge the aggressive agenda if those who seek to take away private property rights or promote special interest group agendas. Recently I was suddenly locked out of this group. It is good to read all the posts of this site to see that I am not alone. In my case I noted that people were suspecting/commenting that the local city council of Rancho Cordova was on the take and being influenced by RV storage lots. One of the leads placed a feed on nextdoor showing why she and the city council were opposed to people storing RV's, boats, etc. on their driveways. I responded to the lead and challenged the 12 pictures she was using. She failed to note in her post that she was merely posting photos promoting an RV storage lot business. That business had gone around the country looking for their best examples of ugly old RVs on driveways for their collage. The lead failed to note that these were not pictures in our local community and irrelevant. She also failed to note that it was merely the collage that had been made (with three advertising photos of their storage lot) to try to persuade the local city council to ban RV storage on driveways and force these to be stored in their for profit storage businesses! The lead did not respond to my challenge of her biased post in favor of a storage business. She instead immediately kicked me out of the NEXTDOOR forum. I have written to NEXTDOOR complaining but this does no good. It appears that NEXTDOOR is in cahoots with tyrannical government leaders who are selling out their constituents in exchange for either money under the table or campaign financing. Thank you for your other comments that show I am not alone in being very dissappointed with NEXTDOOR. GOOD NEWS: as a result of complaining I have been fully restored to NEXTDOOR and the lead who kicked me out has instead been kicked out of NEXTDOOR! So I am very impressed and pleased with NEXTDOOR! They strive to be fair when problems are raised to the level of those in charge. Petty tyrants cannot rule with impunity if challenged! Thank you NEXTDOOR. I love this site and all the great information and business sources provided!

Date of experience: February 9, 2018
California
2 reviews
28 helpful votes
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Awful
February 9, 2018

Hello. I think this site is absoutely awful. There are lamos who moderate it and don't allow free speech. If you say one thing whole neighborhoods get folks to chime in. Its wrong. Then the awful folks chosen to moderate the site are awful in themselves. I would not recommend this place to anyone moving in. It's terrible.

Date of experience: February 9, 2018
Colorado
1 review
26 helpful votes
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Discrimination
February 8, 2018

Nextdoor.com is a great tool to use when rules are the same across the board. Unfortunately, I don't understand why nextdoor.com allows rules to be flexible and allow racial discrimination. I live in a predominately caucasians neighbor and city which is fine and I know that there are just racist people in the world thats life and thats fine if they want to think that way. So after signing up for nextdoor I watched different things that people were posting which was mostly selling products and cars, promoting services for work (cleaning houses, pet sitting, babysitting, etc), asking for money cause they are in financial trouble, and making recommendations when someone asked... all on the news feed. All these post I looked at have been all caucasians and no people of color (The ones that had a photo). I do admit I did not look at the rules before posting about no socializing of business or services in the news feed. So my very first post I posted stated that I provide home care services like personal care, homemaker, companionship, and transportation as a Registered Nurse and anyone that might be in need of help like the elderly I would happy to help. I have a picture posted of me as a black women. Within the first 10minutes someone reported me and took down my post in their neighborhood. Then within about 5 hours my post was removed completely which had to come from my Lead over my neighborhood. Know I reported to nextdoor about what others are posting selling their services but then mine is reported, they stated that it is up to the lead within each neighborhood to determine if I broke the rules. This is very unfortunate that this is allowed and nextdoor does not want to step in and say that this is not ok and everyone needs to follow the same rules.

Date of experience: February 8, 2018
Texas
1 review
22 helpful votes
Follow Jan C.
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One would hope that Nextdoor's policy of censoring the site is an objective application of Nextdoor policy and not subject to selective interpretation of guidelines on what members post. It appears that not all members are equally or immediately and summarily disciplined even after threatening another neighbor who may express a differing opinion. I was censored for a post that offered no offense but simply requested opinions for a business. Unfortunately, a lead's buddy got away with slander and vicious personal attacks directed at me because she took offense to some of the criteria I was looking for in a service provider. Sadly, what most contemporary Americans deny or just simply can not fathom is that a differing opinion, especially an educated opinion, can be civil, and does not immediately require censoring as a threat or dismissive response. I believe that Nextdoor has the potential to provide much valuable information for neighborhoods and communities, but if you expect the platform to solicit credible, educated, and informed responses from the thousands of posts spewing drivel from emotionally and mentally compromised voices, them you had better look elsewhere for civil and intelligent conversation from neighbors.

Date of experience: February 8, 2018
New York
1 review
27 helpful votes
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Discrimatory
February 4, 2018

Posting a non-vulgar reply to a comment on this website is subject to the neighborhood leads non-subjective review. If he/she doesn't like your opinion, they give you limited access so you can no longer add a comment. This site doesn't believe in free speech and is liberal bias and doesn't want to hear a conservative view point.

This is a worthless website! You have been warned.

Date of experience: February 4, 2018

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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