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NextdoorReviews 3,043

2.0
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Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 512th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
Texas
1 review
14 helpful votes
Follow Richard E.
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All it takes is one halfcocked degenerate to twist everything around with a post, and you are out. No investigation, no inquiry, no being able to face your accuser, or even rebut the accusation.

They are so anti what our principles, as a nation is about, I dont want anything to do with them.

Date of experience: May 12, 2018
Nevada
75 reviews
126 helpful votes
Follow E m.
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It starts nice, then it shows its nazi claws. Anything you say that may nicely disagree you are banned. It seems that this is a network to spot and control people and I would not doubt the info. Goes to google and the government itself. Globalism is a cruel attempt to remove our freedoms and many platforms are engaged in stealing your rights. I think it is absurd the criteria they use to bann people, even if you agree with someone that they don't like (say, 'saving street dogs is a good think and I think you've done right' boom, you're banned because someone else with more pull said it is not a good thing to save dogs and this is the job for the humane society.

A creepy, creepy site and I think through their claws we can see the danger of their influence (as you know we have now 'thinking police' at university campus to tell who is probably thinking what and whether or not this is the right away of thinking and as a consequence you may be banned from campus if your colleague reports that your thinking is not right in line with hte globalists).

My suggestion, get out and remove all info. From your computer regarding this nexdoor nazi police.

Date of experience: May 11, 2018
California
1 review
34 helpful votes
Follow lorraine l.
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Nextdoor starts out kinda fun and simple minded until you actually post an opinion! If that opinion isn't shared by some of the neighbors, and they complain, your post gets removed. Any attempts to argue your case is ignored by Nextdoor. No explanations for their censorship. The bullies on the site know that to "complain" is tantamount to having a post removed ( when "leads" and neighborhood Board listens only to their friends... the bullies). No Due Process! If you try to reach someone at Nextdoor it is impossible. Only silence! Everything is geared to "silence you". Your ability to receive posts is stopped (without notice or explanation) at the slightest whim of any Nextdoor member who complains, and is part of the "inner circle". Kafka at his worst! I see a lawsuit coming, when enough citizens realize that their rights are being jeopardized by a company that's only interested in selling advertising. Not even an attempt to be fair or just!

Nextdoor should be thrown out of every neighborhood that values it's American civil liberties, and their absolute right to be heard! And, while they're making money off our backs and neighborhoods, there should be an unbiased, monitoring system set up by the federal and state governments to oversee all the national complaints, and lack of due process, committed by Nextdoor. Lorraine Lawrence, Palm Springs, CA

Date of experience: May 9, 2018
Colorado
1 review
23 helpful votes
Follow JT R.
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Nextdoor was largely built by volunteer homeowners who thought it would be neat to build a neighborhood-centric social network. Unfortunately, Nextdoor's blind grubbing for revenue via sponsored content combined with its emergence as an online market for crap your neighbors dont want anymore has made it burdensome and largely useless. So many neighbors have dropped off due to the commercial traffic that it is not longer a means to keep in touch with the neighborhood. Just some neighbors.

Moreover, as an early lead who brought over 100 new members, I can just no longer tolerate the incredible rudeness and even blind stupidity of its support staff. Apparently, theyve all been told that ND is all powerful and the only game in town. At least they act like that. Myself and my neighborhood will be moving back to email. Its not worth the hassle.

Date of experience: May 4, 2018
Colorado
1 review
14 helpful votes
Follow Neil S.
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I restore bikes and sell on Craigslist and Next Door. Craigslist is where you get about 15-20% no shows, or false leads-- i. E. people who send you email and phone calls, but are really not honestly interested in what is for sale- they're just killing time and your patience- Next Door has about 50% responses like, "Is this still available?" and no follow up. For people, Next Door is like channel surfing on their TV. (Really, it's at least 50% or more) When you answer "yes", you simply never hear from them again. People simply love using their cell phones, and their idea of a good time is this dead end inquiry, "Is this still available?". Like poking their head out the front door, "Hey, I wonder if this sun came up today..." HALF CURE: At the top of my ads I now put "IF YOU SEE THIS AD, IT'S STILL AVAILABLE"- This prevents SOME people from asking "Is this still available" - but not all. Unbelievable really. Use your frontal lobes- http://www.BrainRadar.com

Date of experience: May 1, 2018
Maryland
1 review
22 helpful votes
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Unsubscribe
April 30, 2018

They make it impossible to unsubscribe. I no longer live in the neighborhood but they will not remove my name. If you try the help desk there is no way to send them an email.

The service is poor and fills your inbox with junk advertisements

Date of experience: April 30, 2018
Virginia
4 reviews
31 helpful votes
Follow Beverly J.
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I've been a member of NextDoor for a few years. My first neighborhood NextDoor was great. People conversed and shared opinions respectfully and intelligently. Then, I moved last year, and my opinion of NextDoor has dropped incredibly, mainly because it feels like my new neighborhood is run by a bunch of narrow-minded bullies who click the "report" button faster than anyone can say "open mind." My neighborhood's LEAD has very strong feelings about some social and civic stuff and if you don't support her, she targets you. I made the mistake of asking a question about a failed neighborhood watch program last summer and she immediately took offense and started to private message me about my comments. Since then, she has continued to single me out every chance she gets. There is inconsistency on the site in regards to solicitations and "be helpful not harmful" type posts. There is a lot of negativity on the site and people feel free to say racist and unkind things to one another. Unless it's a post to complain about something, you get overlooked or ignored. There is a definite high-school clique mentality, and sometimes, even some racial profiling. Some people are quick to call out their neighbors publicly for things instead of having an adult conversation. I've had to turn off notifications for just about every thread because I'm tired of reading the in-fighting and dozens of pleas to please join a civic league whose only mission seems to be to thwart progress. So... use with caution.

Date of experience: April 30, 2018
Texas
1 review
21 helpful votes
Follow Olly G.
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I was removed sometimes in 2015 for standing up to a very racist thread posted by an old, barely informed lady in our neighborhood. The thread was about "foreigners" who actually constitute a huge percentage in our gated community of over 1,200 expensive properties. That is Hackberry Creek in Irving Texas.

One lead guy was part of the thread. From his post and frequent remarks, you could tell he was a brazenly right wing conspiracy theorist, Glen Beck devotee, Birther and AM Hate radio fan). He amplified all the racist assumptions on that thread with lots of pseudo-intellectual comments. Other posters were not as straightforward, but you could tell they had problems with condemning racism.

I got a phone call from the HOA board chairman who advised that we all "be nice" and I thanked him. But that same day, I noticed that my account had been disabled. In fact, ALL posts on my name were removed. A friend (of Indian origin) questioned why my account was removed but the original racist thread and poster (that I challenged) were left untouched; he did not get any answer but his account was removed too.

I actually never bothered to complain or call anyone because I had other things going for me outside of a social media app. Other than my two immediate neighbours, I am not particularly curious about who else lives here or was I looking to be socially validated by anyone. But I felt very proud to have challenged blatant racism by that lady and the lead. In fact, that event gave me a clue to the strange disappearance of several member accounts prior to mine, especially members who had been part of any thread where their political or social opinion is considered "liberal".
I didn't know that America's "culture war" extended to NextDoor as one more battlefield.

Date of experience: April 26, 2018
California
1 review
27 helpful votes
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I Hate Nextdoor
April 23, 2018

I was also banned by Nextdoor because "someone complained" that I had violated the guidelines which are vague and way too subject to opinion. I read them and I had not violated them. Nonetheless I was banned. I had put a post about an article I had written. This is what got me banned. After I was banned I noticed that a ton of people were blatantly promoting their businesses. Clearly discrimination. I am out.

Date of experience: April 23, 2018
California
2 reviews
29 helpful votes
Follow Michael W.
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After a year of membership on Nextdoor, com, I have observed that its liberal management stifles free speech. So called "Lead" people are capable of having posts that they do not agree with removed with little or no explanation. Complaints to Nextdoor management fall on deaf ears... So, why waste ones time...?

Date of experience: April 20, 2018
Michigan
1 review
34 helpful votes
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Nextdoor is a joke
April 17, 2018

Stay away from this site. Nextdoor does not devote any effort or resources to checking comments that are reported. Trolls learn all they have to do is report a comment and Nextdoor will suspend an account without even glancing at the comment to see if it actually violated any guidelines. And, they suspend accounts without any warning. This means people can be silenced simply because someone else disagrees with what they have had to say. This social media site is a mess and I deleted my account because of their practices. And, they do nothing about actual bullying. Nextdoor sucks folks, don't go there.

Date of experience: April 17, 2018
Florida
1 review
30 helpful votes
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Don't bother
April 15, 2018

ND is a forum for bullies and complainers. Don't agrivate yourself and don't sign up.
Individuals who under the radar, bully and complain about neighbors continually defeats the purpose of a "friendly" neighborhood post. Yuk!'

Date of experience: April 15, 2018
Florida
1 review
25 helpful votes
Follow Chris P.
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As a new resident in our community I joined Nextdoor in order to gain information about our community and residents and was very disappointed with the attitude of the "leader" who is not only a bully, but also removes posts indiscriminately from the site that are informative and correct with no personal enmity towards anyone. The posts that she removes represent a point of view contrary to her agenda which she makes very clear in her posts. I wish I had researched Nextdoor before joining, and now I see why many of my neighbors have not joined.

Date of experience: April 13, 2018
Texas
1 review
25 helpful votes
Follow Josh G.
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I've had people curse at me and troll my posts claiming everything I am saying is false but when I respond with actual facts I'm the one that is banned for days on end without anyone being able to cite the rule I broke. Stay away.

Date of experience: April 10, 2018
California
1 review
31 helpful votes
Follow Margo G.
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Other than the few instances where people recommend local businesses like plumbers, tree trimmers and painters, the site is totally useless. Oh sure, the occasional lost dog notification is sometimes helpful.

Beyond that, Instead of being able to discuss community issues/concerns, with all sides being heard, the bullies, mostly of the 'ultra-compassionate' variety, always have the final say-so, and those disagreeing with their bleeding heart views are 'reported' and/or banned. A big POX on NextDoor -- useless tripe.

Date of experience: April 6, 2018
Colorado
7 reviews
125 helpful votes
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Wish I had come to Sitejabber before signing onto Nextdoor.com. Joining nextdoor.com has been a negative experience for me. I was trolled and cyber bullied by a small group of "men." Didn't matter what the topic, they were always there. They could say anything they wanted basically. The leads would do nothing for long periods of time then step in and remove an entire discussion punishing all the people who took the time to make thoughtful, intelligent non-abusive comments. I went directly to nextdoor.com using their help line. Some of the bullies' comments were removed, but then the bullies would just repost them. Then nextdoor lectured me when I spoke up for myself and spoke back to the bullies to set the record straight and correct their deliberately false statements about me. Unlike them, I was polite and truthful. But somehow nextdoor.com categorized this as the same thing the bullies were doing. It was crazy making. Bottom line -- there is no protection from cyber bullying and trolling, and you do not dare speak up for yourself even if you have tried to get help from nextdoor.com and have not received any. From now on, I will thank people and post links to helpful information, but that is it. It isn't safe for me to do anything else. Nextdoor.com lets trolls and cyber bullies win.

Date of experience: April 6, 2018
Colorado
2 reviews
43 helpful votes
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They harbored a convicted felon who has threatened and preyed on nice people like me and the others who have been removed from Nextdoor. I hired him to do a simple cedar fence repair and all of the work had to be removed and redone. Yes, I warned people in my neighborhood. I was warned by Nextdoor that I was about to be removed for shaming. I tried to explain to them politely and nicely what was happening regarding this man Daniel Acosta, D'z Home Services, in Pueblo, Colorado, who advertises on Nextdoor for two days, but Nextdoor chose to let him continue to remain and con people with his ads. Yes, he is a con-artist! And yes, he is a dangerous convicted felon! They kept him on Nextdoor and banned all of the people, which were mostly older women, who were trying to warn all of the unsuspecting people of this thief... but for some reason, all of the warnings went right over their heads. They banned all of the people who had been harmed and bilked financially and shamed us! I told them I will tell everyone I know how Nextdoor operates. Nextdoor does not do their due diligence and I wouldn't doubt if this goes viral or becomes national news! I am a single senior disabled woman who is scared to death right now that Daniel Acosta will seek revenge. How will I sleep knowing he might be planning revenge on me and the others who called him out? Nextdoor has punished the wrong people, and the con-artist continues to con. Good going Nextdoor!

Date of experience: April 4, 2018
Texas
1 review
29 helpful votes
Follow Jerry S.
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Criteria for Leads (area leaders) is insufficient. The supervision or management between the Leads and the corporate office does not exist. Try to establish protection plans for neighborhood safety and you will be stepped on and your message deleted. Nextdoor is only for small talk from simple minded people where bad people feel safe in attacking clever ideas. The number of emails you get per day is overwhelming. Out of about 100 emails you might get 2 or 3 messages of value. If you see a black cat walking down the street, this is the place to report it and discuss it. Nextdoor is a for-profit company that profits from advertising. They simply threw a program out there and let it regulate itself at ground level. If you are smart enough to read then you can find better places to communicate with your neighbors. Look for Meetup.com groups.

Date of experience: March 30, 2018
NL
1 review
30 helpful votes
Follow simple f.
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Privacy and Social Networking do not compliment each other. You can't even delete the nextdoor.com account. You can deactivate and find out 90 days later that it's in the same state that it was in when you left it. Give us a little honesty, since we are your product and put a delete button on the site. Way to make people feel uneasy nextdoor.com!

Date of experience: March 28, 2018
Texas
1 review
48 helpful votes
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I am one of a handful of people of color left in my neighborhood... good ol' gentrification! I recently signed up on Nextdoor. Yesterday, I posted my first comment. I discussed how we should be more mindful of one another and respectful of each other's space and property. Specifically, I was fed up with neighbors allowing their dogs to pee on my plants, and with people freely walking through and around others' yards. I stated that these behaviors were impolite. A few people commented. I responded. One lady in particular stated that I should be more understanding of people like her who have male dogs that want to "mark" their territory. Other than a neighbor who agreed with me and vented his frustrations with the changes in the neighborhood, nothing major was said. His comment was reported (according to him), and now I am locked out of my account! I have yet to receive a response from customer service. A random "Lead" from Arizona contacted me, but was unable to help me log back into my account. My spouse who also has Nextdoor says that my profile isn't even on their site anymore! The brief time I was on Nextdoor yesterday, I witnessed racial profiling on several posts. One man's post that specifically addressed racism in our neighborhood, was deleted! This whole site is a joke! Considering the recent bombings here in Austin, I'm more scared of my White male neighbors than anyone else! I just cannot believe how petty, disrespectful, prejudicial and discriminatory Nextdoor AND my neighbors are! Don't even bother with Nextdoor if you want to maintain any sense of security and dignity... especially if you live in a neighborhood flooded by white privilege!

Date of experience: March 27, 2018

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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