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NextdoorReviews 3,043

2.0
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Nextdoor Reviews Summary

Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 512th among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
Texas
2 reviews
10 helpful votes
Follow Richard L.
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The national company does nothing to stop deranged neighbors! The guidelines are not enforced the mute button sucks should be a block button

Date of experience: June 5, 2018
Virginia
1 review
13 helpful votes
Follow Donatella B.
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I had posted an incident of road rage. I was able to take a photo of the car and license plate. It was removed in less than five minutes. Someone else posted a road rage. It wasn't removed. I think that the car I took a photo of belonged to one of the leads, or family or kids or friends. It's supposed to be informative but even one of the leads doesn't live in the neighborhood, doesn't have a home in the neighborhood. Actually she lives out of the country! These leads are a bunch of step ford wives that are just bored and love have the power of a sometimes informative website.

Date of experience: June 5, 2018
California
1 review
11 helpful votes
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What the hell
June 5, 2018

They kicked me off without word of why. Suddenly couldnt login one day. Thought it was a technical error so I took time to try to figure it out but then my husband said he could login no problem. Its been nearly 24 hours since I asked support what is up and nothing. This is not okay! There was a guy arguing with me and he said I threatened him (I did not) and I bet he reported he felt unsafe. So they just take peoples words now? Seems unfair and Im mad! I had a group I cleaned up the streets with once a month and now have no way to contact them.

Date of experience: June 5, 2018
Colorado
1 review
8 helpful votes
Follow Allie P.
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Harrassment
June 4, 2018

I was constantly harassed/stalked by the same neighbor sending me private messages regardless of the amount of times I took it to the Neighborhood Lead and the developers themselves
Its horrible to know that people can gain information on you and the developers do nothing to stop it

Date of experience: June 4, 2018
Virginia
1 review
10 helpful votes
Follow L B.
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Some crazy person who lives nearby rants against anyone he disagrees with, makes racist comments, and subtly threatens people. I happen to be his latest target. He now says he, "knows where I live". How does he know that when I hide my house number? Well, probably because Next-door shows when you joined the neighborhood, and doesn't allow you to opt out of showing your street name... Anyone with access to a realestate app can see when houses sold on a street in that time and now I have some crazy person harassing me because I made a suggestion he disliked. He literally has written 20 replies to me, and sent me a private message saying I have no right to have an opinion about "his" neighborhood because I haven't lived here long enough. Next-door has done nothing except to remove his racist comment from a different thread.

Date of experience: June 4, 2018
North Carolina
1 review
12 helpful votes
Follow Vickie B.
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Worthless! I have lived in my hometown my whole life and was invited, by US mail, to join nextdoor. I did, only to be insulted and censored by whatever morons run this $#*! show. They won't let me post anything in my own community, yet they keep emailing me.

Date of experience: June 3, 2018
Florida
1 review
5 helpful votes
Follow Tammy C.
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Admins are bullys
June 3, 2018

I signed up for Nextdoor was on there less than 2 weeks and have been suspended for what was supposed to be to the 28th of May and when I replied to their email asking me if I can form to their rules and regulations I told them I didn't know what I did but yes I would conform and they have yet to let me back on the admins like to control everyone's world and what they want to see they are not willing to have it as an open forum for people to post their businesses they just like to have power do not use this app let's design another one where people actually have freedom to advertise their businesses and if people don't like it they can move on instead of the admins feeling like they have the power to say not you I don't like you I'm only going to let people in my life like if I could give less than 1 review I certainly would do so

Date of experience: June 3, 2018
California
2 reviews
12 helpful votes
Follow Maria M.
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I was on for one day. That's all it took for me to see the lies and gossip that one person can spread, and everyone jumps on the bandwagon. I cancelled right away, made me feel sick to my stomach. These are people that mind their own business, work hard and are just trying to have good lives like the rest of us. They are not even on Nextdoor and can't even defend themselves. They are just wondering why everyone gives them the cold shoulder. And it only takes 1 person to start a rumor. My mom is a lawyer. "Defamation of character is a term that is used to describe when false statement is written or spoken about an individual with the intent of harming or slandering their reputation."

Date of experience: June 3, 2018
Arizona
1 review
9 helpful votes
Follow John D.
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I have been harassed by some people in my community of Chloride Arizona for almost two years. I found out today that it has been organized on this site. My dog was poisoned and killed, numerous break ins, vandalism, computer networks hacked and just straight up blatant lies told about me and my family. What kind of creepy sh*t is this? They have been using this site and ham radios to report my every move, monitor phone calls, etc.

Date of experience: June 2, 2018
GB
1 review
7 helpful votes
Follow paolo q.
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Well I joined about a month ago.
Seemed to be ok, found people who had things to give away, services needed.

Then I had an email from Next door asking if it was true I was moving. One of these neighbors had reported me as moving out of my neighborhood.

It seem that neighbors can make up spurious allegations about anyone and its up to u to prove ur innocence.

Thats rite real neighborly of them, yes sir.

I was requested to send full documentation to prove I was still living in the area I stated when I joined.

Be aware of ur neighbors, some of them, can't be trusted.

U can chose ur friends but not ur neighbors...

Date of experience: May 31, 2018
Texas
1 review
3 helpful votes
Follow Sarah W.
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Love it
May 30, 2018

I've met so many awesome neighbors and local referrals this app. I always get answer fast and I'm probably on it a heck of a lot more than Facebook. It really helps you get more involved in you community!

Date of experience: May 30, 2018
Wisconsin
1 review
7 helpful votes
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Lousy sign up
May 25, 2018

Cant say anything but extremely frustrating signing up and finding a neighborhood. Poor experience. I'm unsubscribing immediately.

Date of experience: May 25, 2018
Arizona
3 reviews
21 helpful votes
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Shadow Restricter
May 24, 2018

I wanted to talk politics with my neighborhood members. I was told, that by guidelines I had to start a group in order to do that because of the danger of offending others.
( side note: WOW)
So I started a group, Constitution Defenders. Previous to starting the group, neighbors and I were getting along well. I contributed to many a discussion and got much positive feedback from my neighbors on things I did and said.

After my first post on why to defend the Constitution, I was getting no response. I called a few neighbors and was told I was not on the site. They had removed me and forgot to tell me. WOW, just like Facebook, restrictive.

Date of experience: May 24, 2018
Texas
1 review
12 helpful votes
Follow Joyce E.
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NO ONE AT NEXT DOOR CARES IF THE TRUTH IS BEING TOLD OR NOT. IF A NEIGHBOR IS TELLING LIES, MAKING ACCUSATIONS, BEING RUDE & CONDESCENDING & TRYING TO RILE UP THE NEIGHBORS & INCITE A RIOT; NEXT DOOR WON'T EVEN REMOVE THEIR POST FOR SOME REASON WHEN SEVERAL PEOPLE HAVE REPORTED IT. IT IS DEFINITELY NOT NEIGHBORLY AND THERE IS DEFINITE PUBLIC SHAMING GOING ON. I CAN'T BELIEVE I GOT SO MANY PEOPLE TO SIGN UP FOR THIS ANGRY SOCIAL MEDIA SITE. I DO NOT FIND FACEBOOK LIKE THIS AT ALL! I WILL TRY TO FIND A WAY TO REMOVE OUR NEIGHBORHOOD ENTIRELY FROM THIS SITE ASAP!

Date of experience: May 23, 2018
Texas
4 reviews
10 helpful votes
Follow S G.
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A "Gang of Five" (dubbed by some neighbors) was posting to stir up trouble in our neighborhood. They want to turn our neighborhood into a hotel by getting the HOA to allow short term rentals. We had a vote two years ago, and the majority of the homeowners voted to ban short term rentals. When the Gang of Five tried to take over the board to push their agenda, they were using NextDoor to spread lies, i. E. things like you will be fined for having your family visit. This is incorrect since your family does not sign a short term lease. This is just one lie they were spreading; there are countless others.

When the neighbors realized we were being lied to by this gang, we started posting the correct information and countering their lies. I did not call anyone names or was belligerent in any way. I simply stated facts as per the legal CC&R's as well as the court transcripts from a settled case (settled against the short term rental landlords). I also encouraged the candidates to state their views on the short term rental subject and asked several candidates who were actively violating the regulations to explain their behavior.

I now can't login. When I submitted a ticket, they said it would be addressed in 24 hours. It has been 2 weeks. No communication what-so-ever from NextDoor. Now I wonder if I was banned. Did they take the liars side over the honest neighbors who abide by the regulations?

NextDoor is despicable. Heaven help you if you actually try to defend your neighborhood against criminals and thieves who are violating the legal regulations. Us honest neighbors don't stand a chance.

Perhaps it was also because I alerted the neighborhood to a contractor that took our money and did not do the job? Maybe the contractor complained about me? Another example of NextDoor taking the side of criminals.

I see that other people expressing opinions are also banned. This app is actually being used by criminals to push their agenda. If honest people speak up to warn their neighbors, they get banned. Be weary. LOTS of criminals using NextDoor. Lots of dishonest people pushing their agenda. If someone speaks up against them, all the criminal has to do is report them, and the honest person is banned. I can sense a lawsuit coming. NextDoor is actively promoting crime.

Date of experience: May 21, 2018
Michigan
1 review
13 helpful votes
Follow kelly m.
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This app is a joke they basically have head hunters people that dont live in the neighborhoods join and sift out what they call undesirables, If you have an opinion it is best not to share it they are making tattal tales out of grown adults, it is worse than face book, if you do not agree with grown adults they report you after the 2nd report they ban you and send you an email if you ask for reinstatement of your account stating that they will talk with you about letting you continue to have an account lol So I PURPOSE THAT FOLKS START UP A CLASS ACTION LAWSUIT ya got a multi-billion dollar company with no contact phone number or any way to get in touch with them? Seriously thats a scam artist not a company...

Date of experience: May 18, 2018
Nevada
3 reviews
12 helpful votes
Follow Carol L.
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There are those who just wish to cause problems within this website. They will accuse, and lie, and threaten. When they attempt to shut people up who show them for what they are they file a complaint. Nextdoor does not bother to review previous postings. They just put a two week ban on that person; Nextdoor says that it is fair. NO WAY!

Date of experience: May 15, 2018
California
1 review
11 helpful votes
Follow John z.
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Get this one regarding Nextdoor

I was approached by one of their Customer Care team members to answer a survey to IMPROVE their service.

I provided an honest assessment which in part was critical of an evidence of political bias and overly liberal attitude.

Within an hour of submitting that survey response my Account Access Denied appearedon the log in screen.

Im going to push for governmental oversight on these web sites as it becomes a necessary communication tool thus there should be governmental oversight.

Date of experience: May 15, 2018
Michigan
1 review
5 helpful votes
Follow Barbara M.
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My experience with Nextdoor has been very positive. I'm met people in my neighborhood, welcomed new neighbors, sold many items and generally had a good time. Just like anything else, it depends on how you use it. As a neighborhood information line it is great, if you want opinions go to FB or another forum that is designed for that.

Date of experience: May 13, 2018
Nevada
11 reviews
52 helpful votes
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NEXTDOOR should be taken down
May 13, 2018
Updated review

You have a lot of people with nothing to do except report people even if the report is wrong, just to harass you. The leads tend to do favoritism. They get nasty even when there is a good reason to report a post. There is no way to block people from contacting you or having anything to do with your post. The Mute button is the most stupidest thing the person came up with, you cannot see their post if you mute them but they can still see what you post and still contact you. I guess that is why they are called idiots. The owner/founder of Next-door is in trouble with the Law.

Date of experience: May 13, 2018

Drama Intrusive Site
December 30, 2017
Previous review

I found if you do your homework, you will find a lot of liberals on this site and a liberal created this site. The person who is the creator was pick up for Hit and run. The people, most are liberals doing what liberals do bets, snoop, drama, chastise, talk about nothing intelligent. Some of them are even clicks that talk among themselves and talk about you whether it is true or not. They play a lot of games and they act very infantile. I would like to see NextDoor shut down if you ask me.

Date of experience: December 30, 2017

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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