Nextdoor has a rating of 2 stars from 3,043 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 512th among Social Network sites.
Nextdoor is a just a trick to sucker people into a wesbite so nextdoor can sell ads and other services to companies that want to reach those users, and mine the data.
There is no customer service to help you with disputes over neighborhood boundaries, and nextdoor does nothing to ensure that the "leads" of certain neighborhoods are actually a true representative of that neighborhood.
Some neighborhoods on nextdoor are segregated by racial lines as well.
It's terrible. If you use it you're a fool.
Depending on your town and how well your lead monitors discussions, it could become a site of hatred and close mindedness as it did in my town. God forbid you have a different view than someone on the site - you get verbally attacked and told to move out of town. After living in my town for 16 years, it wasnt until Nextdoor came around that I started to feel threatened and ostracized for everything I said ( and I dont even know these people). Simple things like responding to a post about how nice it was to see wildlife in the town would turn into a name calling rant about how we should shoot the deer. Definitely a sit for adult bullying
Too much censorship and a virtual total lack of their customer service department to enforce their own guidelines.
Plus, they share your data with " third parties."
Cancel your account. You'll be so much happier.
I signed up for this, because I was recommended it. However, it was so annoying signing up. The only ways to confirm your account is to 1. Give your credit card number, 2. Give your actual number to verify you live in the area, or 3. They mail you a post card with a verification code on it.
I would like to know why in the world upon joining and going to my privacy page, my whole address was posted. And to make it worse, you can't disable it. All you can do is make it so that only the street you live on is shown, which is still an invasion of privacy. What if I didn't check the privacy settings? In my opinion, the address should start out with it being not shown to the public, until you adjust the privacy. They act like there isn't crazy people in every neighborhood, and leave your whole, or most of your address up for "trust".
Well guess what, that doesn't fly with me. I've looked into too many cases to know that anyone sick could be watching, and if they have your address, then you can only hope that's all they're going to do. I deleted it immediately, because I felt unsafe. The app even had the nerve to ask why I was disabling my account, and link me back to the privacy page.
Another thing it requires is you have your "real name", shown to the public. And from what I've read, if your name is unusual like mine, you're SOL because anyone can report you for having a fake name, and get you banned. Yet, if you put a nickname, you can still get reported for it being "fake". This app is just fishy to me.
Nextdoor arbitrarily enforces it's rules. It seems to be fostering nazi-like thinking. No free speech, lots of reporting of posts that someone doesn't agree with, narcissistic and police state views are the rule. If you're a free and critical thinker than you are labeled a conspiracy theorist. Only certain people are allowed to post "controversial" topics. A controversial topic definition is extremely unclear. And shouldn't most topics be allowed to be posted? Very sad how many on the site jump to police others on the extremely unclear and arbitrary rules. I personally have never reported anyone as I believe strongly and free speech and I can put my big girl pants on and not get crushed by what I read. Others, not so much. People who can't debate would rather just report you and make you go away. Great breeding ground for Nazi like thinking and indoctrination into giving up Constitutional rights. On the flip side of very easy way to keep up with things going on in your neighborhood. Easy way to give away things you don't need any longer and get things that other people don't need any longer.
Nextdoor is a joke. All it takes is one jerk in your neighborhood that decide to report you say for having a yard sale in your own yard and the Nextdoor will remove your posts and lock out your account. I am talking about absolutely innocent posts such as giving away free household good, holding a yard sale or selling a family buffet in the appropriate for sale section. The leads are useless and either wont return your email inquiries or express their sympathy but wont get involved with the site management to address the situation. The customer service reps demonstrate the intelligence level of a high school dropout and lack basic ability to utilize common sense and judgement. Dont waste your time on this site.
I cannot believe this app posts your address, for one, even a street name is way too much info. Some neighbors are legitimately insane. After being threatened for telling people to chill about the 9,000th post freaking out about people walking in the street, i've deleted the app. No help from nextdoor, and honestly it's not worth risking my safety. I'm still upset about one of my neighbors threatening to dox me and I'll probably be extremely anxious the next couple of days. Thanks NextDoor! Screw you!
Our Nextdoor community bulletin board has been taken over by ultra-rightwing extremists. They take down any posts that they think threatens their agendas, but leave up right wing rants. Examples: (1) When community members started a constructive discussion on how to better protect our children from school shootings, right wingers took down any references to guns, but left up their own pro-gun rants. (2) When an announcement was made about the local availability of vaccinations, right-wingers set up a rant storm and removed the announcement. (3) When a neighbor posted the latest NASA data on rising CO2 concentrations, right-wingers started a disparaging name-calling campaign against the original poster and anyone who agreed with him, then had the post removed. The favorite right-wing ploy is to label any post, no matter how neutral and objective, as violating Nextdoor guidelines by being "too political." This gets the buy-in from the moderators (oxymoron) who take down anything not approved by the right-wing ranters. This is corrupt; it is really disgusting.
Most of the postings are about pets, and thats fine, but of the 7 neighbor recs I used, for 3 types of business, I received only 2 call backs. One did 1/3 of the job and went mia. I did receive a great rec for Layman Lawn and Landscape though. They did really well on their 1st visit.
I had a post recently regarding selling two tickets for Aquarium. However, one day I realized that I couldnt log into my account anymore. At that moment, I had no idea of whats going on as I didnt receive any of the notice from Nextdoor regarding any potential problems. Then I contacted Nextdoor customer support to resolve the issue. But the answer I received from one of the customer support agents is simply that my post for selling two Aquarium tickets is violating their Community Guidlines (with no details) and they will unlock my account the next day ( which is not true as until today my account is still locked for the reason that Im not fully aware of). I see people selling their unused stuff and promoting local businesses all the time on the forum. If theres anything wrong with my post, they should have contacted me directly to inform the details and let me know the next step to take. As an user experience designer working in a major tech company myself, I see a very bad customer experience through how Nextdoor deals with the incidence. I wouldnt recommend the product to anyone unless you have time and dont mind to deal with bad customer supports if anything happens.
There are a few repetitive ads. And a lot of people giving away their stuff. But I've had no problems with connecting stating my point of view or internet trolls. I imagine it depends a great deal on the area you live and the neighbors join. I found this site very useful when there was a Prowler across the street. After calling the police I posted and the Neighbors in the area were quickly notified of the problem. We were able to prevent a theft that night. And from then on the neighbors had their porch lights on as a result of a discussion on this site
Not only does Nextdoor.com Play favorites and bias towards their own policies, they do not follow their rules and regulations with many open ended non descript Rules that they use unfairly towards their members. I have started a large class action lawsuit against them and I assure you it will got to trial and be a huge media event.
Just wanted to let everyone know that if you like being targeted racially, discriminated against, then Nextdoor is for you. The moderators are biased with only one group of people, and regardless of the many reports sent when they write racist comments, they ignore it. They take the side of those malicious racists and don't follow the rules set by nextdoor. The site is filled with angry/racist/ignorant/uneducated/oblivious people with nothing better to do, then to show the whole world what they really are. Save yourself from being discriminated, insulted, offended and find another site. This is for the Glendale, CA nextdoor.
The Terms of Service are being wrongfully interpreted by staff and leads and well crafted and helpful posts are blocked and reasonable people are being terminated with no or unacceptable explanations. This will be a waste of your time and your neighbors time. Better to develop your own site.
I wrote a rather lengthy response to these two baiters I call them, who do nothing but incite people and it's okay for these people to cuss and swear while it's okay for others to consistently post their own little business they're starting up without no recourse even though none of this is approved by nextdoor.com. What a joke this place is. They actually cut me off for 72 hours because I responded to these two $#*!s on here. The leads do nothing to do their job by policing and removing the ads of people who consistently promote their own business while the rest of us are not allowed to.
I hate this site people that run this site they suck. Now it's all commercial ads I hope This app sinks.
UPDATE: As I went around the web looking at other sites, it appears that what I am saying appears to be a repeated complaint. Speak up & you will be shipped out... I wont ever be back.
My experience with NextDoor is that they will censor you if you speak your mind and share your experience if it happens to be negative towards HOAs and companies that advertised on their site/app.
They will censor you without any comments or explanations but they don't prevent people who work for the HOA or has any associating with one from sending you unsolicited nasty private messages.
A one way street that I don't want to live in.
I was active in our community and tried to help lost animals to get back to their owners, posted get-togethers for elderly etc. trying to be helpful. Working in healthcare if prefer not to list my real last name, although I did give nextdoor my full information incl. Phone # and email address. Someone from nextdoor emailed me and said my account was disabled for that reason. I explained again why I did not want my last name to be out there (someone can track you easily that way) but they didn't want to hear it. I made a new account with my real last maiden name. I notified some of the people I was working close with through PM at nextdoor that I was back and used my maiden name. Nextdoor disabled that account without notification and when I pushed for an answer they copied a private message I had written to someone in an email to me. Right there tells you any PM you send will be read. The people signing the emails only use their first name. When I asked for their last name they stated they don't have to reveal that to anyone. Talking about double standards.
Have we once again been suckered into giving up our personal information? Remember, if you're not the customer, you're the product! Memo to Next Door: If you want my info, let's discuss the terms if it's so valuable to you.
Answer: The negative reviews are honest reactions to being duped into sharing too much personal information (that Nextdoor now owns and will NEVER delete and will continue to sell to advertisers until your dying day) to join a site that seems friendly on the surface, but which does NOTHING to protect users. I was bullied by a convicted murderer, who is a Lead in my neighborhood--and I was banned from the site for complaining. Leads are nothing more than early adopters of the site who have been assigned power over other users so that Nextdoor does not have to police it's own site. In short: No. The negative reviews are not wrong. Heed them! I wish I had known before it was too late!
Answer: Forget about nextdoor and leads. Get a life, a real one. Don't waste your time with toxic online communities that tend to get the worst out of people. My advise is run away while you still have some dignity left.
Answer: Kay is right. That is their policy. However, don't expect them to hold to it. We have leads unfairly removing only some people's comments and Nextdoor does nothing about it. Best bet, dump nextdoor.
Answer: Neighborhood. Rocks is in development. Another 6 months.
Answer: Truth is like oil and water. As long as the scam artist have enough venture capital (other people's money) they will continue to shake the bottle leaving it a murky view obscuring the truth. Run out of cash, they'll be exposed for the incompetent boobs they are and the top dogs will clear out their bank accounts and move on to the next scam. One look at their "leading edge tech" pulled right out of the 1980's is proof enough they will die in the tar pits just like the fellow dinosaurs. Want a state of the art app? Check out https://wiggio.com or www.neighborhoodlink.com
Answer: Dallas, SiteJabber rates it at 16%. It would surely rate lower if there weren't so many fake positive reviews. Folks review Nextdoor either 1 or 5. The fives read like ads about Nextdoor's features and potential. The ones are written by real people and give accounts of how awful their experiences were.
Answer: Several other reviewers on this site have had the same thing happen to them. We have been fully banned from nextdoor (beyond just "suspension"), but they keep our profiles, and sometimes our names still appear in the neighbor registry. They refuse to remove us fully, I suppose, in an attempt to misrepresent our endorsement and participation there. It's clearly unethical, but their TOS states that they can do this, as any nd apologist will point out.
Answer: Here's a tidy answer from corporate... Hi Colleen, Thanks for getting back to me. Our Community Guidelines prohibit posting about Lead activity on the main newsfeed. If your Leads are inactivate and youre concerned about moderation in your neighborhood, you should reach out directly to Nextdoor Support. If you have any specific concerns I can help you with at this time, please let me know. Best, Amanda Nextdoor However, the minute you alert corporate to issues with leads in your community you'll find your account terminated. They are very protective of the information surrounding who really is controlling the activities on the boards. Most people in my community are under the misguided impression that corporate is in control. They don't even consider it is their neighbor who sits in judgement.
Answer: Nextdoor wants your full legal name, house number and address and your email address that they link all together. As an added bonus... They have a little map that you can click on. That way if, OMG, you offend someone the little map leads them straight to your house. Run, do not walk, away from this site. No good comes from Nextdoor.
Answer: Your name and address will be known to everyone who uses the NextDoor application and website. I don't suggest using it. I recently discovered that low income apartments in ghetto areas might be able to use the application to do crime. Car theft, asaaults, kidnapping and just about everything else under the sun.
When neighbors start talking, good things happen.