NextdoorReviews 3,044

Nextdoor has no training procedures in place for moderators. Moderators need to identify who they are, the post they have an issue with, and what they need with the very first message. When someone says you're making me nervous, you're scaring me, perhaps that's the clue to act like a bit professional. When someone says, let's talk with the police, I feel scared then they should but not keep demanding explanations. They have your address too. Poor website with no training or procedures in place to have someone review a moderator. Do not use, do not put yourself and family at risk.

I was suggested to try out this website but I can't even do that. I tried looking for my neighborhood but it asked me to sign up and when I put in my address it said the neighborhood didn't exist and that I needed to select it on the map. So it takes me to the map and the neighborhood I live in is already a selected neighborhood. Whoever designed how to use this website does not know what they are doing and they should hire someone to redo the entire website and app.

So I joined a little over a month ago and I was forced to put my address and name on the website and within 48 hrs my cars and home were vandalized and broken into. This company is like the Titanic and after making a complaint to their online website for they don't have a telephone customer service representatives. I received no response. This company is going to be a penny stock and compromises people's safety and families privacy. I am going to the Media about this for I have not heard back from their help department to solve the issue. They could be seeking a class action lawsuit for they sell your information to third party companies. Do not join this website the people seem nice yet they said that about Ted Bundy.

If the Salem Witch Hunts took place now... it would take place on NextDoor. People I didn't even know would insult & publicly shame me if I gave my opinion & they didn't agree with it. And when I defended myself, they would attack me further. Then trolls would post total nonsense directed at me. I felt like a target of a lynch mob. I had plenty of support from people reading my posts & replies, but still got suspended with no warning or explanation or option to defend myself. What's truly eye-opening is NextDoor suspended me & not the bullies who trolled me! Management & neighborhood monitors are obviously biased and/or clueless, definitely unfair. Glad to be off of it though... it could've been potentially dangerous if any of those miserable neighbors dared to go from cyberbullying to vandalism or worse.

Not to rehash all the drama but we had a 17 year old chronically posting she needed a job. Numerous neighbors gave her leads and advise. The ingrate never even thanked anyone. She continued to bombard the site and it all started when I ( a pediatrician & mother of 2) told her that she had been given extensive leads and advise but did not seem very motivated. A few others had similar comments to her. Next thing I know I am blocked. We tried to get the app on my husbands email then my daughters and found out that basically our household was banned. This was many months ago. We have moved 30-40 miles away and were inv to join because our HOA uses it. I found out I am temporarily blocked due to a 17 year old and a few women saying I was a cyber bully. My husband and I are both doctors and Im a pediatrician for goodness sake but Im still banned. Didnt realize the people running Nextdoor were dictators. I think eventually they will be sued and I understand why.

This site forces members of the LGBTQ community to use their deadnames, while allowing abusive and predatory users of the site to continue their harassment. It's completely lost on their employees why someone would not be comfortable sharing their full legal name connected to their addresses with neighbors who have many times invaded others personal privacy. Nextdoor will never care about your safety. I will gladly join any lawsuit against this site.

See their reasoning below to constitute an INDEFINITE BAN... These people have personal issues with users now! This site is way out of control with the god complex of it's employees. How sad.

Garrett replied:
Hi Ryan,

Im the Neighborhood Management Operations manager and I answer all escalations.

I will give you the several examples below:

CHECK THIS OUT! MADE A REFRIGERATOR JOKE = CONTENT REPORTED. REALLY LOL

Id hate to be your kidsGod forbid ppl celebrate the 4th once a year.

Thats Sir Troll thank you lol

Ignorant lacking knowledge or awareness in general; uneducated or unsophisticated.

All four of those comments are clearly in violation of the Community Guidelines.

Please let me know if you have any other questions.

Best,

Garrett

The site is ridiculous, and a few of the leads go on a power trip, seeking approval from their friends, and censoring anyone they may harbor ill feelings against. For example, I made the mistake of opposing a specific individual's position on a topic who felt very strongly about their stance. In turn, the individual began calling me out on any thread I expressed any thought on, making outlandish claims that I am biased against anyone having a differing view than myself and somehow stretching this to equate to be some type of a personal attack on those that may have a different opinion. Weird, I know. However, it gets worse. I would post announcements regarding local activity social events, etc., and the person began filling my private messages with nasty, rude, hateful messages. I reported her. Apparently, a lead had put a stop to it... for a few weeks. Suddenly, it began again only this time she also started texting my phone as well. I reported her to the leads again, detailing what is going on. In response, I received a message from one of the leads, the person's neighbor, who informed me the harasser was claiming I was the one doing the harassing. I have screenshots of the messages sent to me, proving I never initiated or engaged in the communication. The lead responded that it is my fault for failing to get along with the person harassing me. Seriously? Is this the type of website Nextdoor has allowed itself to be? There should be a much better quality website that has safeguards in place to protect its subscribers against this type of behavior.

Interesting to see how a simple comment can turn a crowd into a lynch mob.
Had an issue with some post that personally I was glad to see booted off. Problem is, I pointed out the guidelines as to maybe why the post got deleted and I think the "Lead" was offended I took it upon myself to post the "guideline" so I got banned. The post should have been taken down within the 1st 10 comments and the Lead was nowhere around to control this. There is a lot of anger expressed on ND and I was only helping to keep things sane.

Don't tell them not to call the police on folks for petty issues or tell them that they're showing their privilege. You'll get banned.

All while they profile their neighbors as criminals for "looking scruffy", call the cops on kids walking too close to their lawns, and asking for snake removal for snake skin.

Racism runs rampant and anyone who says anything about it is reported en masse by a bunch of uncomfortable angry old white folks. The volunteer admin system is a joke. It's an excuse not to run the app like any other site with admin support.