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NextdoorReviews 3,044

1.7
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Nextdoor Reviews Summary

Nextdoor has a rating of 1.7 stars from 3,044 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 22nd among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
North Carolina
1 review
10 helpful votes
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I PUT IN MY ADDRESS CHANGE FROM ******* TO ******* AND PHONE ADDRESS VERIFICATION WAS REQUIRED-CONSTANTLY DENIED AS UNABLE TO VERIFY AND NO WAY TO CORRECT EXCEPT ASK FOR A POSTCARD WITH A CODE.

Date of experience: August 28, 2018
South Carolina
1 review
14 helpful votes
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Nextdoor outsources community moderation which ends in disastrous results.
Want to report child abuse that you personally suffered by a private school that wants to purchase property in your community? BANNED!

Date of experience: August 28, 2018
Texas
1 review
17 helpful votes
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Nextdoor.com has become a joke. Someone posted they were looking for a male dog to breed their female dog with ASAP because she was in heat. Her reasoning was she just wanted her dog to have puppies. I tried to educate her about the overpopulation of dogs and how many millions are euthanized every year. I was honest, presented verified statistics, and explained why she shouldn't do this.

She reported me multiple times for discrimination, attacking her, and threatening her. None.of this ever happened. Nextdoor.com suspended and refuses to discuss it.

So I was so suspended for trying educate and prevent more unneeded dogs being born. She's still on there bragging about breeding her dog which, by the way, is kept on a crate all the time. She shouldn't even be allowed to have a dog.

Nextdoor shouldn't even allowed to solicit for this kind of breeding but obviously Nextdoor doesn't care what's right.

Date of experience: August 28, 2018
Colorado
1 review
11 helpful votes
Follow D H.
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We currently have a recall of an important member of our city council member Laurett Barrentine.
OUR Nextdoor has moderators that are promoting the recall. They have censored two posts I made just today as "not nice" though they are totally truthful.
I called them out on their corruption, but they just deleted it.
That's what goes on ALL through this app! Censorship censorship censorship!
No voices for the opposing side can even have a voice.
First amendment rights! Ha! That's a joke!
AND, those that moderate cause trouble! And get away with it! Others get banned for the same!
But nothing gets done about it.
Think twice before using this app. I am only using it due to the recall. Otherwise too many idiots!

Date of experience: August 27, 2018
California
1 review
8 helpful votes
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I called out a fake dependent wife who was scamming to get free furniture when her husband hadn't even left for bootcamp or even became active military. I was harassed by others in the community for calling her out and then my account was limited.
When I explained the situation I am still blocked from posting. Basically they stole my information and they allow people to scam freely on the site.

Date of experience: August 24, 2018
Maryland
1 review
17 helpful votes
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My account was recently suspended when some local bigots decided to report me for using a nickname after I started pointing out their bigotry on multiple posts. I submitted the requested identification and the customer support has simply just been ignoring me, I opened up another account which was immediately unreachable after the beginning stages if setting it up. After reading a couple more of these negative experiences, I'm inclined to believe the site itself is being run and moderated by bigots as well.

Date of experience: August 24, 2018
Indiana
1 review
16 helpful votes
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Owner is an Indian National and calls that were not from a recording all had an Indian accent. Seemed to call at all hours of the day, all day, every day. Abruptly stopped when I quit NextDoor. Coincidence? They get our phone number when we sign up and we agree that they can share our info with their advertisers, they know our neighborhood and therefore know approximately in what socio-economic group we fall. Saleable info all.

Date of experience: August 23, 2018
Arizona
1 review
14 helpful votes
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Absolute Garbage
August 23, 2018

The Moderator can choose what they want and is absolute bs not to mention discriminates against others.

Date of experience: August 23, 2018
New Jersey
1 review
24 helpful votes
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Once they have your personal information, Nextdoor doesn't care if you have a good experience. Local admins or "leads" can kick you off without giving you a reason. Nextdoor does not respond to messages about power abuse from their admins and as a result passively encourages bullying behavior. Once they have somebody in charge, Nextdoor just wipes their hands and moves on. There seems to be no training, reporting or regulations required to be a "lead." These leads allow others with the same views to gang up and abuse those with different viewpoints. They don't even have to identify themselves so you don't know who you need to report.

Date of experience: August 21, 2018
Florida
1 review
10 helpful votes
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I've been reported consistently by the same Lead (who is also posting and bragging about all of the guns he owns on his own posts). I haventhe total support of my community when occasionally posting about found animals, pets in local shelters, anything helping our community animals and they are constantly reported by one particular Lead who appears to have control even over Nextdoor Support. Yet they allow the same people to post over and over again about useless things and are allowed to stay on and post. It's not run by biased people but control freaks! Horrible site!

Date of experience: August 20, 2018
Arizona
3 reviews
5 helpful votes
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Handy Man
August 18, 2018

Mighty Max Handyman, owned and operated by Moises Colunga, is top notch! I can not say enough about how smart and good and reliable he is. He took on a tough job that other pros didn't want to do at my home in La Jolla, Ca. He solved the problem and everything is just perfect!

Date of experience: August 18, 2018
Connecticut
1 review
6 helpful votes
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In our community, nextdoor does get used for the purpose it is Intended, like to get recommendations when you need a plumber. It also gets used to bring attention to what city hall is up to and express concerns. Sometimes some of us get a bit overly emotional (especially against local politicians) but I have not seen much in the way of personal attacks. We even have community get togethers every once in a while to ut a face to a name. I do think it is very important in a group like this that people use their real names, so we do not hide behind anonimity.

Date of experience: August 16, 2018
New York
1 review
20 helpful votes
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Privacy concerns
August 15, 2018

Worse site ever. When they get sued because they do not respect a persons privacy they might shut down. This site has caused many feuds between neighbors. There needs to be boundaries and a certain amount of anonimity when sharing info online between members of a small community. Stay away from this site.

Date of experience: August 15, 2018
California
1 review
15 helpful votes
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Waste of time
August 13, 2018

A lot time wasted. Too much bullying. Recommend against it. No support from the app makers and very little participation by neighbors with 200 yards of your home generally. Not real neighbors when they live 3 miles away.

Date of experience: August 13, 2018
GB
1 review
21 helpful votes
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TERRIBLE. HARRASMENT
August 13, 2018

I received dreadful harrasment and trolling by a couple of members. I reported 4 times to nextdoor and nothing was done. I am now having to go to the police. Avoid at all costs as they allow bullying to take place and users can find out where you live.

Date of experience: August 13, 2018
Alabama
3 reviews
8 helpful votes
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Worst app ever
August 11, 2018

I was on Nextdoor for a few months and all the neighbors were bullying me about my dogs. Come to find out one of the dogs wasn't even mine and someone reported me for I don't even know what and I ended up banned from the site. I never said anything derogatory or defamatory against anyone in the neighborhood but yet I was the one who ended up banned, which is fine with me because all it is is a base for a bunch of immature adults to whine about everything. You're better off on Facebook. Stay away from Nextdoor.

Date of experience: August 11, 2018
Pennsylvania
2 reviews
5 helpful votes
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Initially, I found Nextdoor to be a wonderful site where I could go and find out what's going on in my neighborhood. However, recently, when I clicked on a post "car burglarized" it immediately took me to a bunch of advertisements and I could not get back to the post I was trying to read. Completely frustrating. I'm sad to say I don't have the patience for this site and will most likely delete the app.

Date of experience: August 11, 2018
Texas
1 review
15 helpful votes
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A joke!
August 9, 2018

Mostly consists of people attacking one another or putting each other down. There's a few that live on the site making pointless comments on everyone's post thinking they are comedians and don't realize everyone's blocked them. Not helpful. Sounded like a good concept but not the neighborhood concept I was hoping for in terms of awareness and safety in your area.

Date of experience: August 9, 2018
New York
1 review
22 helpful votes
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Unfortunately but not surprisingly, nextdoor is a reflection of the racist, bigoted society we live in. A small group of individuals is allowed to loosely apply the rules in order to elevate speech they like, and deactivate the accounts of people who speak out against racism, anti semitism, etc. It's truly depressing that the company allows this broken system to continue.

Date of experience: August 7, 2018
Texas
1 review
12 helpful votes
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Nextdoor is fraught with problems. We had one woman using it in her 80s who, due to eyesight, typed in all caps. Virtually no one on Nextdoor would accept her handicap and accused her of shouting. She didn't understand browser or display zoom to use lower case. Despite that she was active for awhile and contributed. Her contributions were worthwhile and insightful. Eventually she was stalked online by someone in the neighborhood who took the time, at 2 AM, to sequentially flag all of her posts. It was very upsetting and stressful for her. Nextdoor offered zero support in identifying the stalker and deactivating their account. All of this information was clearly in their log files. This was escalated all the way to the CEO who did nothing. The woman dropped off Nextdoor. About 6 months later, after all the damage was done, Nextdoor identified the perp who had already moved out of the neighborhood.

Nextdoor is also increasingly political, and following a national trend of social media, highly left-leaning. If you're a member of Antifa you'll fit right in. I've seen some very hostile posts by know-it-all bullies attacking simple benign suggestions or comments. I've also begun to see a pattern of progressive social justice warriors now using Nextdoor as a platform. Moderation is non-existent. The email notifications you will receive - bombarded with is more descriptive - will contain the rants, ravings and unwanted opinion of everyone unemployed, mentally-ill or home-bound and bored person in your neighborhood.

My advice to everyone is to consider Nextdoor just as toxic as Facebook, Twitter and most television. Very little has been accomplished in improving our neighborhood using Nextdoor. Get a dog instead.

Date of experience: August 5, 2018

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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