business logo of Nextdoor

NextdoorReviews 3,044

1.7
How would you rate Nextdoor?
grey star
grey star
grey star
grey star
grey star

Nextdoor Reviews Summary

Nextdoor has a rating of 1.7 stars from 3,044 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 22nd among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
New Jersey
1 review
8 helpful votes
Follow Margaret R.
Unfollow Margaret R.
Send Message
Share Review
Report Review

Real Estate Listing
September 17, 2018

My review is why is Nextdoor using my house to compare to a house that is listed for sale? Who gave them the right to use my house for this? My house is not for sale and unless it is taken down I will be contacting the BBB or have my attorney contact them!
Using my house which they are showing is a little less then the house that is listed demeans the sale of my house in the future. I will deleted my account so no further information is posted; however they cannot feel they can do whatever they want. This has made me very angry and has infringed upon my rights of privacy.!

Date of experience: September 17, 2018
Florida
1 review
21 helpful votes
Follow Harvey G.
Unfollow Harvey G.
Send Message
Share Review
Report Review

I had my total access revoked without notice. I believe it was because I criticized their so called guidelines. My initial comment was writing about someone who was advocating for higher school property taxes. I stated that they were not property taxpayers since they lived in a low income subsidized rental complex. That post was removed by the lead, who just happened to be the renter! I then questioned the guidelines, and that is when I was totally cut off. That lead bragged that she had me kicked off Nextdoor.

Date of experience: September 17, 2018
New Mexico
1 review
13 helpful votes
Follow Michael S.
Unfollow Michael S.
Send Message
Share Review
Report Review

San Fransisco Lunacy
September 17, 2018

I posted, "...^^^an opinion." and
"...^^^another opinion." which resulted in my suspension, and ultimate expulsion from this group. I was informed that my suspension would end September 14,2018. What's the date now? What's interesting is that now... the "Contact Us" link is inoperative... go figure.

Date of experience: September 17, 2018
New York
1 review
6 helpful votes
Follow Karen S.
Unfollow Karen S.
Send Message
Share Review
Report Review

Stay connected
September 16, 2018

I think it's been a real help finding local independent contractors for house repairs and auto mechanic suggestions. But it can be very charged for politics or having opinions that aren't mainstream. Great place for recommendations. Not so easy to use for finding like minded community connections or unbiased help, should you require it.

Date of experience: September 16, 2018
Virginia
1 review
13 helpful votes
Follow George S.
Unfollow George S.
Send Message
Share Review
Report Review

It is a sick website and poor excuse for a neighborhood "tool." Google "Nextdoor" - the search results push everything down except for the corporation's website. Trying to contact "Staff" is an exercise in circular blocking. They don't want you to contact them. The Leads are morons in my neighborhood.

Date of experience: September 16, 2018
California
1 review
23 helpful votes
Follow blah t.
Unfollow blah t.
Send Message
Share Review
Report Review

Don't bother using it
September 13, 2018

The community of next door is comprised of nothing but people
A. Complaining bout packages stolen
B. Complaining bout no parking
C. Complaining or wrongly identifying people who could be threats in the neighborhood.
Very few people positively contribute to it. Stay away

Date of experience: September 13, 2018
Colorado
1 review
19 helpful votes
Follow Angelle R.
Unfollow Angelle R.
Send Message
Share Review
Report Review

Horrible
September 11, 2018

I posted about someone tampering with my property and was brutally attacked by several people. I'm ashamed to call these people my neighbors. If you value your sanity and serenity, stay away

Date of experience: September 11, 2018
Texas
1 review
23 helpful votes
Follow Celia A.
Unfollow Celia A.
Send Message
Share Review
Report Review

Hateful
September 10, 2018

If you join, you will be thrown out of the network because you might defend yourself from abuse. So much for neighbors. The "monitors" love power over content without fact checking... just like our current US leadership. Don't waste your hope or time.

Date of experience: September 10, 2018
California
1 review
29 helpful votes
Follow Brianna C.
Unfollow Brianna C.
Send Message
Share Review
Report Review

E-Mobbing
September 10, 2018

Funnily enough I got a letter (as in on paper) asking me to use this app. I did when I first moved to my neighborhood since I thought it was a pretty cool premise: check in or chat with neighbors without being the creepy person who goes house to house with jello molds to get a feel of who may be a good friend or not. (I kind of miss those days...)

The app is great for those who are in a good neighborhood or who have established friends that happen to live close by. But if you are a fish out of water, join at your own risk. The cliques in my neighborhood make high school seem tame and if you are a new person with ideas or even just input that changes those cliques' mindsets, consider yourself dead in the app. They bully you into silence, and if they know the admin of that area's Nextdoor app, you might as well uninstall anyway since they will complain to them until they kick you.

Date of experience: September 10, 2018
Florida
1 review
20 helpful votes
Follow Joleen S.
Unfollow Joleen S.
Send Message
Share Review
Report Review

Nextdoor is a joke
September 8, 2018

I got banned without warning for 2 months! There is no rhyme or reason to there banning! STAY away, if you have an opinion this is not the site for you!

Date of experience: September 8, 2018
Georgia
1 review
26 helpful votes
Follow Claws D.
Unfollow Claws D.
Send Message
Share Review
Report Review

Stay Away
September 6, 2018

We signed up for Nextdoor and immediatlely we started getting all kinds of Spam and unwanted emails. We tried to unsubscribe but to no avail. Do not use this app or site. They report your personal information to other members without your permission. There is no accountablity and no response when abuse is reported other than to kick you off their network.

Date of experience: September 6, 2018
Ohio
1 review
28 helpful votes
Follow Kliff S.
Unfollow Kliff S.
Send Message
Share Review
Report Review

Witch hunt
September 4, 2018

Get ready for your neighbors to burn you at the stake. This is a dangerous company and as far as I can tell... NO ACCOUNTABILITY! Someone make this illegal.

Date of experience: September 4, 2018
Florida
1 review
27 helpful votes
Follow Maggie M.
Unfollow Maggie M.
Send Message
Share Review
Report Review

Unsafe!
September 3, 2018

The lead started to publically bully me, then private messages threatening me, then stalking me thru other neighbors, then SHOWED UP AT MY HOUSE TO THREATEN ME! I had to file a trespass order and this guy is still a lead!

Date of experience: September 3, 2018
California
2 reviews
41 helpful votes
Follow Richard A.
Unfollow Richard A.
Send Message
Share Review
Report Review

Nextdoor Is Evil
September 3, 2018
Updated review

I complained to Nextdoor after a single user claimed that I don't exist, so they reinstated my suspended account. This was after I posted a notice regarding outright lies being told by another user, who is probably the Nextdoor Lead. So I haven't posted anything since I was reinstated only to find out that I was suspended again because a second user says I don't exist. What was their motivation? This is BS.

Nextdoor sucks. The anonymous Leads decide which voices are heard on Nextdoor. If they don't like what you have to say they just claim that you are using a fake name and you are suspended without any warning. Then Nextdoor wants your ID faxed to them when you complain. Many government agencies use Nextdoor to alert citizens to road closures and emergencies. Now I don't get these notices. Nextdoor will fit in well with the Trump regime, since they decide what is Fake News.

Date of experience: September 3, 2018

Lead Only Allows the Voices They Want to Hear
August 24, 2018
Previous review

I was recently suspended from Nextdoor without any advance notice. Now they want a photo ID to reinstate my account. My lawyer said not to send them anything. The Lead on my neighborhood site said that some anonymous neighbors claimed that I don't exist, even though I have been on Nextdoor for over three years since they verified my account. Frankly, this is bullshit. Nextdoor members have engaged in racial profiling in the past, and now they are silencing the voices they don't want to hear.

Date of experience: August 24, 2018
Ohio
1 review
23 helpful votes
Follow Wayne R.
Unfollow Wayne R.
Send Message
Share Review
Report Review

Got banned for opposing views without warning or notice. Tried to contact support and got nothing but automated responses with no resolution. What an awful experience. I am glad to see that I am not the only one who experienced this bias. This app should be banned from Google Play.

Date of experience: September 1, 2018
Texas
2 reviews
17 helpful votes
Follow leonard b.
Unfollow leonard b.
Send Message
Share Review
Report Review

Agree with all the other reviews found. Speak your mind - and get booted off!

Administration is a bunch of losers who don't care what the situation is - they just care that someone complained and now you're outta there!

Can we say 'trump country'?

Date of experience: August 30, 2018
Minnesota
1 review
16 helpful votes
Follow Stacey w.
Unfollow Stacey w.
Send Message
Share Review
Report Review

Hurtful and Hateful
August 30, 2018

(Modified 2nd review) I have contacted the "Nextdoor" App and their Website Customer Service. I Told them I was be bullied by a "Lead" multiple times for my post and comments made on the site. I provided Proof at well. They have NOT SHOWN ANY COMPASSION OR DELETED the "LEAD" for Bulling or breaking their "Own" community Guidelines! I tried to post about sharing signs to boost moral by making signs that read, We support our Police, Fire, EMS and had our "City Logo" bc I made them, had them shipped I paid over 20.00 a sign. I asked if anyone wanted one I would be grateful for a donation to help with my cost. I was immediately Reported and my post was removed! Sadly many wanted the signs I found out after when I tried to post a question of why I was targeted?. I was shut down for "Fundraising " and "Soap Boxing". How is it fundraising if you cant make a profit? I have reached out to my lead and she will not respond. Only one lead continues to bully me and reports me and then blames it on the "Site or neighbors" funny now that I got a private message from another Lead that they can see her reporting all my items. Also since I live in a conservative state if you say anything they don't like you are harassed, bullied and- or removed immediately! This site is worse then FB and I have never felt so hurt and alone for a site that is supposed to bring people together!

Date of experience: August 30, 2018
New York
1 review
15 helpful votes
Follow Robert F.
Unfollow Robert F.
Send Message
Share Review
Report Review

If you are willing to tow the line with the progressive d-bags, then you are welcome on this site. Post any opposing views, then you are the wrath of the sites leads (admins), who are primarily hormonal, post-menopausal, left-leaning, annoying, "you don't care enough" white women. Too many posts accepted from the OMG! OMG! Crowd. The site sells your email to anyone who comes along, so beware of signing up.

Date of experience: August 30, 2018
Illinois
1 review
16 helpful votes
Follow Josephine G.
Unfollow Josephine G.
Send Message
Share Review
Report Review

I received an e-mail from the admin stating my account was flagged for not being my real address. I sent a snapshot of my drivers license just showing my name and address. Where do they get there information and how credible is that.

Date of experience: August 29, 2018
Nevada
1 review
15 helpful votes
Follow Tiffany H.
Unfollow Tiffany H.
Send Message
Share Review
Report Review

I was trying to promote my CBD business through Nextdoor and a "neighbor" flagged me as selling illegal product. CBD is legal in all 50 states! Doesn't matter. Banned. What a joke. I thought only social media bans at will.

Date of experience: August 28, 2018

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
+386