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NextdoorReviews 3,044

1.7
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Nextdoor Reviews Summary

Nextdoor has a rating of 1.7 stars from 3,044 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nextdoor most frequently mention social media, real name and free speech. Nextdoor ranks 22nd among Social Network sites.

service
452
value
405
shipping
54
returns
55
quality
161
Texas
1 review
15 helpful votes
Follow Henritta F.
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I agree, NextDoor makes Russian and Chinese Governmental censors look positively inexperienced and lacking in ambition. Nextdoor recommends neighbors to report illegal activity and watch out for their neighbor. Yet, when an illegal activity is photographed and posted, the account holder's account is Removed. Nextdoor should be active in solving crime and assist in holding the law breakers accountable. NO, Nextdoor does not like anything negative posted on NextDoor. They are more concerned with posting lost cats and dogs. Posting pictures of trespassers caught in the act would be helpful for other neighbors, Stay away, NextDoor.com is a terrible platform, FaceBook is much better.

Date of experience: October 14, 2018
Ohio
2 reviews
14 helpful votes
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NextDoor makes Russian and Chinese Governmental censors look positively inexperienced and lacking in ambition. NextDoor apparently thrives on and promotes large scale censorship of any views that don't tow the party line. The ire of the censors is particularly extreme if you make the mistake of writing anything substantive in English and express anything with clarity. If you need your driveway pressure washed though and you're a convicted sex offender, or an escaped murderer, your post will be elevated to the top for weeks on end... LOL. This sort of extraordinary censorship behavior is consistent with the overall decline of the country and the hijacking of all media to promote group think and enforce conformity. The only solution I can see is to boycott companies such as NextDoor and especially don't patronize their advertisers as apparently that is who pays the censors.

Date of experience: October 13, 2018
California
1 review
13 helpful votes
Follow NEXTDOORSUCKS F.
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THIS APP HAS NO RESPONSE TO ITS SUPPORT EMAIL.

There have been several safety issues that have been deleted that would have helped the residents if the posts had stayed up. I see the favoritism over and over again in their little circle of friends. There have been people leaving Nextdoor because of the perceived infractions of the leads the residents get dinged for. Sadly, this used to be a very good site

Date of experience: October 12, 2018
Arizona
1 review
14 helpful votes
Follow Heather D.
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The concept makes sense and seems user/neighbor friendly. That is until you get people who become 'leads.' The leads are basically people who have nothing to do during the day except to send out emails to people whose posts are not up to community standards. Believe me, in my neighborhood, we have something like 5 or 6 leads.
I can't believe some of the posts the leads have removed. There have been several safety issues that have been deleted that would have helped the residents if the posts had stayed up. I see the favoritism over and over again in their little circle of friends. There have been people leaving Nextdoor because of the perceived infractions of the leads the residents get dinged for. Sadly, this used to be a very good site. However, it runs under the dictation of a few people in the neighborhood who choose what stays posted and what they delete if it offends them. If you want to see never-ending drama and people who have nothing positive to help the community, this is your website.

Date of experience: October 10, 2018
GB
1 review
19 helpful votes
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Everybody knows most of the worst things about nextdoor, but app intentionally compartmentalizes neighborhoods and doesn't build communities, it tears down communities.

Date of experience: October 10, 2018
Texas
1 review
15 helpful votes
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Nextdoor app is a joke
October 10, 2018

I filed a true complaint about my Mayor. In Rowlett Texas. And because I used her number on file with the city I was blocked. Guess this app is only for people not wishing to show whats actully happening next door...

Date of experience: October 10, 2018
Tennessee
1 review
25 helpful votes
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Terrible
October 8, 2018

I wish I could give this app zero stars. My family have been victimized and terrorized by trolls who claim to be neighbors. They hide behind lead badges taking pictures of your home, children, etc. You feel afraid to have police present at your home for any reason bc the neighbors find a way to use it against you. Starting far fetched rumors and racial profiling. It's disgusting

Date of experience: October 8, 2018
Colorado
1 review
20 helpful votes
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Conformity factory
October 7, 2018

It's just a site for your neighbors to gather and bully those with whom they don't agree. At its best, it's a bad classifieds section. Usually it's bullying and a conspiracy theory discussion hub with leads able to do whatever they'd like and everyone else held to their capricious "standards"

Date of experience: October 7, 2018
California
1 review
14 helpful votes
Follow Shelby W.
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Nextdoor.com is not helpful and unjust. Do not use this site. They are not trusting and will delete your posts no matter what the content or basis is.

Date of experience: October 4, 2018
Texas
1 review
18 helpful votes
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REVIEW GUIDELINES... THEY EVEN HAVE GUIDELINES FOR COMPLAINTS:)

After about a year of PC intervention in my postings and replies, I gladly departed NEXT DOOR about two months ago.
If you are a conservative, white, male with a brain then and a fervor for defending your position online, then NEXT DOOR is not for you... not even in Houston Texas.

Date of experience: September 30, 2018
California
2 reviews
24 helpful votes
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Alternate universe
September 29, 2018

Apparently, in a parallel universe to which Nextdoor.com is a portal, my neighborhood is being overrun with murderous homeless people, Hispanics and blacks up to no good, and coyotes snatching and eating young children (none of which are actually true). In the several months I was lurking and participating, it got to the point where I actually cringed whenever a notification badge came up on my phone. So I deleted both the app and my account.

Basically, Nextdoor.com is a cesspool of nosy parkers, paranoid agoraphobes, and right-wing conspiracy theorists. Stay away if you want to keep your sanity. Instead, stay grounded in your actual universe by getting to know your neighbors on a face-to-face basis, inviting them to your yard BBQs, offering to collect their mail and watch their houses when they're away, and letting your kids play with theirs. You know, how actual neighborhood relationships are built and nurtured.

Date of experience: September 29, 2018
Texas
20 reviews
87 helpful votes
Follow Echosyn E.
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I have been a politically neutral member for 6 years and continually did my best to be constructive and contribute real and lasting value. The few with their hearts right appreciated me but the majority are literally leftist zombies with no ability to reason. The far Left administration protects their own regardless of the guidelines violations or blatant illegal activities. I reported a lead for using the Home page to promote her choice candidate which is a violation of guidelines. Admin locked me out of my account without a word to me. Another issue is that a man was illegally doing electrical work for profit and Nextdoor admin protected him.

Date of experience: September 26, 2018
California
1 review
3 helpful votes
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Outstanding service!
September 26, 2018

My garage door spring broke today. Lockout Garage Doors promptly came and repaired and replaced it. Outstanding job and excellent service.

Date of experience: September 26, 2018
Texas
1 review
9 helpful votes
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Locked me out
September 24, 2018

They locked me out of my account. I am paying for a realtor page and they claim I posted something not according to their guildelines. Money hungry jacka. Es

Date of experience: September 24, 2018
Florida
1 review
20 helpful votes
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Nextdoor is Weaponized
September 24, 2018

Nextdoor is the furthest thing from being neighborly. It has been weaponized by its automated system, which is easy to use to shut down neighbors with whom you disagree.

After being banned for supposedly public shaming people, which I've never done, I found out how easy it is to report somebody for public shaming on the website, which then results in an automatic suspension in a matter of minutes. I've tried this technique and it works, usually within 30 minutes:

Click on the down arrow next to the post you want to report. Select Report Post. Then select "uncivil, unneighborly, offensive." You will then get a list that includes "public shaming." The person will be automatically suspended in about 30 minutes and it will take a long time for them to even find out why.

Date of experience: September 24, 2018
California
1 review
16 helpful votes
Follow Kan D.
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This site is not only a data mining venture masked as a "meet your
Neighbor" front, but it is also an adventure in how not to run a
Website. The company itself could care less about the users. They are in
It for data mining of information, and boy do they get a lot of it, and
Corporate advertising. It acts like many social platforms or forums
Since it has local moderators. It also include the usual gangs of
Ravenous social justice warriors with an agenda. They send out the word
To their comrades and work to ban individuals from the site with the help of the local "leads." I was sent
IM's by people telling not to post on certain user's threads because if
You don't agree with them, they will work to ban you... and they did.
That was it for me, I was done. There is also the daily "Who is in my
Neighborhood" (usually accompanied by a picture of a black or Hispanic
Person.) I live in richy rich's town, so there is an intense fear of
Innocent people on the streets doing normal human things that might turn
Into marauders. Avoid this "social media" platform at all cost. It is
Not healthy.

I am editing my review to add; I encourage people to contact your state's Attorney Generals office and the FCC. You can fill out a complaint online in minutes. If enough people complain to the Attorney Generals office, they will open an investigation. They, unlike the BBB or any of the other organizations, have the power to close a business and/or file suit.

Date of experience: September 23, 2018
Florida
5 reviews
41 helpful votes
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The most Bias site ever! I am a Independent Contractor and posted my information on this site and was sent a message saying I could not do that unless I had a referral! Ok so I get that but I have seen men get away with posting what ever they want to post to promote their business and weeks later their self promoting ad's still active. I have contacted the "Help" because my local Lead is not doing anything about it. I should not have to report this to the "Help" That being "customer service" this should be taken care of by the local Leads but after reporting as many as I have and not seeing anything done about it I felt I had no other choice. I sent many emails to Next Doors "customer service" explaining the attempted contacts with my local lead and each attempted contact to my local lead was ignored! I get that these leads are not getting paid for what they do but I would like to see where it says that it's ok to be Bias because your doing Volunteer work for NEXTDOOR!

Date of experience: September 22, 2018
Texas
2 reviews
10 helpful votes
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Really crappy support
September 21, 2018

The support staff doesn't ever bother to read and understand a question you send. If they see a word they recognize they will copy and paste a section that is similar to your question and therefore never asking or comprehending the question. Also they must be in Asia because when i get a response it's always 12 hours ahead of my time in the future.

Date of experience: September 21, 2018
New Jersey
1 review
18 helpful votes
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Extremely biased
September 18, 2018

I responded in a thread to a poster who was personally attacking another member and then pretended the other member threatened her and asked others to find him and "take care of the problem". My response said "If you have a problem with someone hash it out with them. Don't cry victim and "we need to ban this guy cause he thinks differently than me, and that's triggering". It makes you look weak and immature."

Somehow I was issued a 30 day suspension for this response, yet the far left poster personally attacking and inciting violence gets a warning. There was no process for appeal, and support acted high and mighty and responded to me like a child who ate a cookie without asking.

Date of experience: September 18, 2018
California
1 review
14 helpful votes
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Disconnected
September 18, 2018

You will be harassed, taunted and banned for being civil but defending your self. They do not read the posts to see why passive aggressives complain to get one banned because they can't handle truth. This is a lame site with massivly whining neighbors who are full of themselves. They can say nasty things but you cannot. I fart in this sites general direction. Bunch of babies run it.

Date of experience: September 18, 2018

About the business

When neighbors start talking, good things happen.


nextdoor.com
Founded in 2010
San Francisco, CA, United States
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