NewFrog

"RECEIVED DAMAGED PRODUCT" I WOULD NEVER RECOMMEND NEWFROG. THE MIRROR DASH CAMERA I RECEIVED WAS SMASHED. I SENT THEM OVER 8 PICTURES THE DAY I RECEIVED IT AND ALL THEY OFFERED WAS ($5 AND TOLD TO FIND ANOTHER BOX) (((I EMAILED THEM OVER 20 TIMES)))) I FINALLY HAD TO FILE A CLAIM AGAINST THEM WITH PAY PAL, "WHICH I NOW WON" BUT I WILL HAVE TO PAY RETURN FOR A BROKEN, DAMAGED ITEM... NEVER AGAIN! STAY FAR AWAY FROM "HORRIBLE" NEWFROG
<<<VERY BAD CUSTOMER SERVICE>>>

Site was a scamming site never send anything fake tracking number suspicious prices lose 100usd don't trust abroad Chinese online scamming stores

Recently i bought one Comfast CF-926AC V2 USB 3 WiFi adaptor, when i connect the computer my laptop and desktop becomes dead. I contact customer service to refund my money and request to return the item, But their response was too bad and they didn't do anything for me and just kidding me and ask to repair my computer. I strongly suggest you guys not to buy from here.

289.00 underwater camera is defective. Told me to have it fixed at local repair shop and would be refunded the cost. Ya right! Then not allowing a return. Save your money they sell junk

I've ordered a 29 in 1 tool bracelet. Hoping it comes in time for a present! Didn't receive any type of confirmation which is concerning. If it's received in a timely manner I will upgrade my rating. If not, I'll contact my card company and attorney general. I truly hope it works out well. They seem to have cool stuff.

I bought a product which was discontinued by the manufacturer before they removed from their site and was not in their stock. I've exchanged messages with their customer service for two months. After this period I requested the cancellation of my order and a full refund to my PayPal account, which was promptly arranged.So although I recognize that they could have prevented the inconvenience, their response was always fast and very courteous. Thus, I would buy there again.

Super fast shipping considering the items shipped from China. Less than two weeks from ordering to delivery. Items ordered were as described and an incredible bargain. I contacted customer service after a week as I had not received an email. They replied promptly with my order details. Upon checking I actually did receive all the info and tracking info as well except it was flagged and went to my Spam filter. Great company, service, shipping and deals.

Good honest company. Many good products and low prices. I've been with her for years. I think this is amazing I found everything I need so far. Recommend!

Ordered spectacle magnifiers 20x magnification. Eventually arrived, 1 of 2 lights dead, put them on to test and found that anything I wanted to look at had to be only 18mm from the lens, no room for tools and far to close to use both eyes, which is the basic purpose of the design. I cannot understand why any company can make or sell something so appallingly bad.
I have claimed a refund, what do you think my chances are?

I have found some amazing deals on newfrog.com and it's is certainly worth the wait to save this kind of money. I always look forward to seeing what new products become available. Highly recommended!

Orders arrived close to shipping date products were as described not high-end but for some things it is all a person needs

NewFrog is amongst my top 3 online shopping sites, always a good deal and great service. Add it to your bookmarks, you won't regret it!

Hi I would like to buy in bulk for my shop in South Africa in future. Please tell me how long you will take to deliver packages if I order in larger quantities... For now please assist me bellow:

When will I be receiving my items purchases?
Order no: NP**************
And
Order no: NP**************

Best regards
Peter Maepa
Contact:*******242
20 Euphorbia avenue
Flora Park
Polokwane
South Africa
0699

Stay away. Dishonest. No delivery after payment. Order placed on 4 Dec
2018. Kept on making excuses for the delays. Promised a solution.
Stopped replying after a while. It's been 69 days. "Order #
NF**************Payment Confirmed!"

Satisfying shopping experience. Found what I wanted at a good price and got in good time.

Good site, huge selection and wide range of products. As with every vendor you get what you pay for!

I received my order and it was an EMPTY BOX! The dispute is still going 2 months later still no product or refund. They made promises that they haven't followed through with. But what got me was the message from the messenger:
Hello, Lee it's break time right now, we'll get back to you as soon as possible! WHO SAYS THAT!

DON'T PURCHASE NOT WORTH IT.

I have bought about 10-12 items off newfrog. The prices were very good and every item was received. If the item is not in stock, count on 6 weeks delivery time, but why hurry? An honest mob to deal with.

I used to do e-shopping for many years, without any problems. More than 2 months ago, I tried the www.newfrog.com site and I really was shocked. I bought the following item:
Item: Mini Portable Car GPS Locator Tracker
Order #: *******3414
SKU: *******. 01
Price with INSURANCE: $18.31

I'm still waiting for it!

I contacted them via email, through their support... they never answer!

I really don't recommend that site for anyone!

NB: their chat support is always offline.

Placed an order 1/2/19,25 days later no product and still en route. If you need something and in a hurry, this website is not for you if all products come from the same place

I'm convinced that the negative reviews are true and therefore you have to be very careful, but with me everything went well, without problems.
Because an item was not available, they asked me to refund it and they actually did this quickly.
It took some weeks for the package to arrive (standard airmail to Europe, no tracking), and therefore I sent an email to the customer service. I got a fairly quick and good response about the date when they sent the package and that it can take up to 30 days.
The lesser was that one of the items I ordered (a decent looking flashlight) already became useless within 3 weeks while just used it 3 or 4 times (button mechanism broke and too difficult too repair).

I have know about Newfrog.com for years and have always stood by they quality and specials. I will always go back to them and buy as much as I can afford. Definitely some nice specials on there. Would recommend to anyone interested in a deal.

Horrible service, horrible shipping, complete scam. Ordered some cheap little light well over a month ago and never received it. Their "customer service" staff was rude and no help at all.