Definately look forward to every nite relaxing and spending hours scrolling through any item and every item. Things I havnt even seen before! Worth a look u will end up with a wish list longer then santas..
I have bought several items from Newfrog and all have been good quality, and worked real well, matter of fact, I'm still using everything I bought from them. And their prices are really low compared to local prices
For all the items I purchased from you I have never had a problem. The battery booster I bought saved me more then I paid for it when my headlights were left on. All the items were free shipping and that is awesome. Thank You
As the site title says it is one of the best shopping sites for "new" and exclusive gadget, usually if I'm looking for anything I start with newfrog.com and I always find more than what I'm lokking for. This site provides a rich experience for any shopper and you can always shop with confidence.
Thanks for your comment, we will work hard to offer better and better service to our beloved customers.
Everything I have purchased was really inexpensive. Shipment is quick! The items I have bought arrived in Great shape. If I am in the the market for something I go here first to look for the item. It the best place to look for electronic and home use items. Thanks!
I've ordered a 29 in 1 tool bracelet. Hoping it comes in time for a present! Didn't receive any type of confirmation which is concerning. If it's received in a timely manner I will upgrade my rating. If not, I'll contact my card company and attorney general. I truly hope it works out well. They seem to have cool stuff.
Purchased a few times from this website. Their prices are pretty cheap (typical online China-made store) but their shipping is ridiculously slow, I have never had an item arrive in under 7 weeks! Other than that it is OK, but nothing more.
Placed an order 1/2/19,25 days later no product and still en route. If you need something and in a hurry, this website is not for you if all products come from the same place
I have bought from them several times and have been happy with my purchases. The last two purchases, not so good. One of them was clearly fraudulent. It was a radar detector that detects nothing. There are hardly any parts inside except to make the LEDS on the exterior. You Tube has a video disclosing this, yet NewFrog continues to sell this product. The other purchase was a car video recorder. It is horrible! I tried to contact NewFrog on both items and was told to take a video of them. A video? Of What?
I have since stopped purchasing from this company and, unless you like taking a risk, I would strongly reconsider any major purchases.
Really sorry for the trouble. The reason why we need the video or picture is to give it to our quality department to check our stock and avoid the same problem in future. And we really want to solve the problem for you. Pls kindly contact us through our website. Best regards.
Site sells only oversees Fakes.
The company is based here in the United States they claim well there website is and of all things its hosted by Amazon. Makes one wonder.! I digress they are actually located in Hong Kong, and the items are made there and sold here as authentic and are not. Most fakes sold try and sneak under the radar, not these guys they have a whole site that appears to sell fakes only. I am basing this on my own experiences and this is my opinion.
This has to be one of the worst online companies. Please do not use them, the positive reviews are fake
I ordered two items to try them out. The VGA switch severely reduces the available resolution, and the MP3 player is so bad you can hardly tell if the battery is in. Of course, they want the bag the first item came in, so I can't return it. Testing the stuff was the last time I'll waste on these crooks.
Recently i bought one Comfast CF-926AC V2 USB 3 WiFi adaptor, when i connect the computer my laptop and desktop becomes dead. I contact customer service to refund my money and request to return the item, But their response was too bad and they didn't do anything for me and just kidding me and ask to repair my computer. I strongly suggest you guys not to buy from here.
I used to do e-shopping for many years, without any problems. More than 2 months ago, I tried the www.newfrog.com site and I really was shocked. I bought the following item:
Item: Mini Portable Car GPS Locator Tracker
Order #: *******3414
SKU: *******. 01
Price with INSURANCE: $18.31
I'm still waiting for it!
I contacted them via email, through their support... they never answer!
I really don't recommend that site for anyone!
NB: their chat support is always offline.
Very hopeless seller. Do not buy from them. Customer Service officer Russell claimed that item had arrived at destination country on June 27th 2018 and till now has not arrived. Asked for refund and no response. Dishonest and evasive.
I have bought two items. I have NEVER seen them or money back! Always the same answer: "Oh honey! You did not get it? Because you are our special client we will send you money back. But first please wait bit longer" So I'm waiting - FIVE MONTH. Read the title before U buy anything from Newfrog!
Do not buy! Had a good one used to compare!
Pressure set is 14 psi over set pressure. Pump struggled. Offered me £8 pounds and keep the pump. Gave me £4 and ask for full feed back. Want a full refund for this danger pump and as for keeping it, why should i scrap is junk!
289.00 underwater camera is defective. Told me to have it fixed at local repair shop and would be refunded the cost. Ya right! Then not allowing a return. Save your money they sell junk
Ordered spectacle magnifiers 20x magnification. Eventually arrived, 1 of 2 lights dead, put them on to test and found that anything I wanted to look at had to be only 18mm from the lens, no room for tools and far to close to use both eyes, which is the basic purpose of the design. I cannot understand why any company can make or sell something so appallingly bad.
I have claimed a refund, what do you think my chances are?
Sent a pair of "flood lights" with very weak beams. Asked for a refund, as allowed in their terms and conditions, and was given a long run around and no refund. Terrible customer service. Do not buy from them. Not honorable!
It said can detect microwave and TV radiation, but it show 0.00 all the time, I took a picture to show them. They ask me to local store to check, I ask for return, since then, they never response.
NewFrog has a rating of 2.7 stars from 108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NewFrog most frequently mention customer service and tracking number. NewFrog ranks 591st among Marketplace sites.
Good comment is a reward which inspires us to try our best to satisfy the demand of our customer, thanks you.