NewChic

Dear customer,

Thank you for taking the time to leave your comment. Please log into your Newchic Account and see your order status.

We always try to deliver the orders in the given timeframe based on the shipping method you select when you place the order. However, in some rare cases, the order may be get delayed during the worldwide transit process. If the order could not be delivered in time, please contact us again for further checking.

In order to solve your problem, Would you mind contacting us at vipservice@newchic.com

We will do our best to assist you in solving this issue.

Best regards,
Newchic Team

Hi Claude S., we are sorry for the inconvenience caused to you.

About the size, to choose a correct size, we kindly suggest that you can measure your own size and then take our size chart as the standard reference instead of choosing your usual size since some tag size may be different from our size chart’s size number. Right under the size choosing place you can find a "size guide". Click inside the size guide, it is the detailed size chart of the product and detailed guidance of measurement.

Please note that this sizes listed is based on international sizing system. Please see the Size chart Guide to find the correct size.

Newchic provides 30 days refund and return policy to Customers with terms and conditions. Please refer to the link below for a description of our return policy: https://www.newchic.com/return-and-refund-hc162.html

If you have any questions, please feel free to contact us by email: vipservice@newchic.com

Dear Jocelyne B.,

There are two ways to check your order tracking:

Method A Check the order status in your account by going to --View orders --My orders.

Method B You can track your order by clicking the “Track Order” button located at the bottom of the homepage.

The delivery time depends on the shipping method you choose, and to get more details about the delivery time please kindly refer to: https://www.newchic.com/shipping-methods-hc160.html

In order to solve the problem more effectively, please contact us and offer us more details at vipservice@newchic.com

Thank you for your support.

Best regards,
Newchic Team

Hello 정희 주., thank you for choosing Newchic! Newchic has always been committed to providing customers with high-quality services. Customer's suggestions give us the motivation to make continuous progress. Please feel free to contact us again for any kind of query related to our website. We will surely help you anytime. Hoping you receive it soon and looking forward to your next purchase.

If you have any questions, please feel free to contact us by email: vipservice@newchic.com, have a nice day!