NetSpend

This is a scam in broad daylight. They market these cards as gift cards in stores, but they tack on fees for every transaction and even charge for inactivity. It's a complete rip-off.

Ive had money taken off my card unauthorized! I filed a dispute and now its been months. They say there still investiagting. They keep blowing me off every other agent gives a further and further date for the next update. They just keep your money and play games. I highly recommend to stay far far away from this scammers at netspend. I dont see how they can legally operate with being blatant scammers. If i could get neg stars i would

Bought a PayPal prepaid card put $120 on it when I went to activate it I was told by netspend that I can't have a netspend account. Mind you I have a small business account with them so I asked about that and was told it was closed but I never received the money from that account. The lady then tells me that they will send me a check for the $120 and review my small business account to see why I have not got the money from that account. I will not recommend this company to anyone.

This is the worst card ever. I am current in the process of filing a lawsuit contacting and filing complaints with FTC and BBB, consumer division, and Michigan attorney general. I just purchase the card loading money on there and they locked my money over false fraud protection. Cause me to be put out of my hotel room cause the card was locked. I sat in the hotel lobby for hours on the phone trying to get the problem straightened out. I had no money for food and had to wonder around for hours trying to find somewhere to go with luggage. They don't care about they customers once they get your money. I advise no one to used this card.

Never buy a Netspend prepaid card, they market them under various labels so check online before buying any prepaid.
I left a complaint with this company that details it but basically they lock your money if they cant verify your addres, well ok thats fine. But the amount of BS you have to go through to get unlocked is incredible. At one point the rep on the phone even admitted "yeah that proves you moved their" but still they wouldnt unlock the account. I dont know what they are doing with my money but never buy a netspend prepaid card.

I dont recommend anyone ever to get a netspend card they steal your money and always have a excuse lets say for instance i applied for a card they end up sending me two cards at once one was a good card other was a dummy card i filed my taxes in couldn't get my money because now they say need to prove identity but as I tried to explain how if my house just burned down i lost everything and was counting on my taxes to move now im just out of luck

This company is fraud! I received a gift card and used $10 on it, tried to use another c $15 and it was declining, I found that odd as I had just checked the balance. I checked my account later that day and saw my balance was $0.00 and I had a pending transaction for the remaining balance at the location my card was declined at. After calling and speaking with them I was told that they saw a partial balance was used which didn't make sense because the total of the charge was less than the balance in the card. They are not doing anything to get my funds back and I believe it's because they did something shady to take the funds in the first place. Ridiculous that they want people to link their direct deposit to them when they steal money

Do not use or open accounts with them scamm I did direct deposit my job biggest mistake I ever made in week I have to call them 20 times eveytime I use the card my account blocked seriously every single time I did ready cancel the account with them you will be so sorry if you do open account with net spend

I've never left a bad review for anybody but this is the worst customer service I've ever had the misfortune of dealing with. Not only was I put on hold twice for over 45mins while waiting for a supervisor(which never came). They locked my account because of an unauthorized charge which is understandable but then I was told I couldn't use my money until I get a new card which can take 5 business days and there would be no other way to access my funds. I was told at the end by a representative that I should be grateful they were sending another card hahahah wow incredible. Worst experience I've ever had dealing with customer service in my 35 years of life. I will get my card and withdraw all the funds and close the account immediately. How can a place that charges money to keep an account open act like this towards their customers? I wish there was a way I could rate this zero stars.

Be very careful not to buy these cards. They are a huge scam. They are not gift cards but look like they are. They require more information than you should give and when you try to get your money back, they charge $5.95 per month and then $5.95 to get what money is left on the card back, plus talk with an foreign county that doesn't understand what you say.

Don't do business with them they steal your money and then lie and say they gave it back but don't show in your account nowhere to be found. Then they customer service is the worst in the world. They don't know how to do they job. So i advise you not to do business with them at all

I purchased two of these cards from Walmart and tried to activate them multiple times through their telephone Representatives. None of these people would help. They just continue to send me to an automated system that I repeatedly told them is not working for the cards. They refuse to help and now I can't return them to Walmart and I have no money and no card. Do not get this card

I purchased a $100 card plus fees at Walmart for my daughter to take to collage. I chose it because it was reloadable and I could send her money as needed. The card does not work. After 7 months the still claim my account needs further identification, for a prepaid card! That I cant get a refund on! I'm retired. I know $100 is not a lot of money to most but for me on Social Security its a tremendous amount. I recently discovered that The Federal Trade Commission is mailing more than 430,000 checks totaling more than $10 million to people who could not access money deposited to their NetSpend reloadable prepaid debit cards. They are thieves. Plain and simple. DO NOT BUY Every time I call I get a out of the country person who seems to not understand the problem!

Netspend ripped me off of $150.00! I bought a prepaid card and a fraudster got ahold of my card and tried to take my money. When I addressed the problem Neyspend ran me around for three weeks until they finally told me I was SOL. Even with the receipt! What a sham! Sean Olsen